Syfan Landscape Ctr

★☆☆☆☆
  • 1169 Thompson Bridge Rd

    Gainesville, GA 30501

    Map & Directions
  • 770-532-8262

Home & Garden

Home & Garden
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Having lived in the Gainesville area for over 20 years, I often bought my plants and landscape materials at Syfan. As of lately ( past year or so), I have found the customer service provided by their employees less than pleasing. On several occasions I have stopped by to ask about a particualr bush I wished to plant in my yard. I could never get anyone to help me with my questions, it was as if no-one cared about my concerns or about making a sale. On my last visit to the nursery I waited almost 15 minutes to be assisted. When somone did finally "get" to me, a rather discouraging and unfriendly female staff member barely acknowledged me. She was rather ill informed and seemed to slump around the property acting as if I was an inconvienence. I am sorry to say I will not be returning as a customer. I can say in the past I was treated in a much more professional manner. I am very disappointed in the lack of customer service and dedication to community that seems to be the atmosphere at this nursery.

1
★☆☆☆☆

Having lived in the Gainesville area for over 20 years, I often bought my plants and landscape materials at Syfan. As of lately ( past year or so), I have found the customer service provided by their employees less than pleasing. On several occasions I have stopped by to ask about a particualr bush I wished to plant in my yard. I could never get anyone to help me with my questions, it was as if no-one cared about my concerns or about making a sale. On my last visit to the nursery I waited almost 15 minutes to be assisted. When somone did finally "get" to me, a rather discouraging and unfriendly female staff member barely acknowledged me. She was rather ill informed and seemed to slump around the property acting as if I was an inconvienence. I am sorry to say I will not be returning as a customer. I can say in the past I was treated in a much more professional manner. I am very disappointed in the lack of customer service and dedication to community that seems to be the atmosphere at this nursery.

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After reading Sharon S review of Syfan's, I would like to share my experiences as well. Syfan's has landscaped two homes for me. Each job was beautifully designed by their landscape architect and implemented in a very professional manner by the installation crew. I have found the staff at the garden center goes that extra mile to help in any way they can and all are most knowledgeable. I have had nothing but good experiences in my dealings with Syfans.

2
★★☆☆☆

After reading Sharon S review of Syfan's, I would like to share my experiences as well. Syfan's has landscaped two homes for me. Each job was beautifully designed by their landscape architect and implemented in a very professional manner by the installation crew. I have found the staff at the garden center goes that extra mile to help in any way they can and all are most knowledgeable. I have had nothing but good experiences in my dealings with Syfans.

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My daughter bought a beautiful, large tree from Syfan Landscape Center and gave it to me for my birthday. I called them to make arrangements for them to come plant the tree as I'm 76 and physically can't plant it myself. I was told someone would call me...no one did. So, I called again and was told my daughter (who lives in South Carolina) bought the tree, she would have to call to schedule the planting...she did...no one showed. I called again and was told they are too busy and someone would call to reschedule...no one did. At this point, they can have their stupid tree. They have nice plants but their customer service is the worst!

1
★☆☆☆☆

My daughter bought a beautiful, large tree from Syfan Landscape Center and gave it to me for my birthday. I called them to make arrangements for them to come plant the tree as I'm 76 and physically can't plant it myself. I was told someone would call me...no one did. So, I called again and was told my daughter (who lives in South Carolina) bought the tree, she would have to call to schedule the planting...she did...no one showed. I called again and was told they are too busy and someone would call to reschedule...no one did. At this point, they can have their stupid tree. They have nice plants but their customer service is the worst!

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