Atlanta Luggage Repair

★★★☆☆
  • 900 Mansell Rd Ste 12

    Roswell, GA 30076

    Map & Directions
  • 770-649-1942

About Atlanta Luggage Repair

Details
Hours
Mon- Fri, 10am - 6pm; Sat, 10am - 2pm

Shopping

Shopping
More choices in Roswell:
Resultset_next

Mori Luggage & Gifts

1216 N Point Cir Alpharetta, GA

Resultset_next

Mori Luggage & Gifts

4475 Roswell Rd Marietta, GA

3.1111 9
Hi! Sign in to let us know how Atlanta Luggage Repair was?
Write a Review
.

Excellent service and repair job on my luggage. I needed my lugguage to be repaired in a very short time frame which they were able to do. I was running late and would not be able to make it by the time they closed, so the women working (think her name was Courtney) said she would stay until I got there to pick up the luggage. Great service all around and I would highly recommend them!

2
★★★★★

Excellent service and repair job on my luggage. I needed my lugguage to be repaired in a very short time frame which they were able to do. I was running late and would not be able to make it by the time they closed, so the women working (think her name was Courtney) said she would stay until I got there to pick up the luggage. Great service all around and I would highly recommend them!

.

I could not recognize the place I have been taking my luggage to repair for the last 15 years by the reviews I read here.
I don't know how many pieces of luggage I have taken there for repairs and they have always been perfectly repaired in a timely way. I normally get a telephone call to let me know they are ready for pickup. The same two ladies described in the other reviews have always been extremely pleasant, cordial and helpful. It is amazing to me that despite going there so sporadically, they recognize me and know exactly who I am every time I have gone there.
Today I picked a suitcase, the place was full of customers and all looked very pleased, I very much doubt if what the other reviews say were true, this place would be as popular and busy as it is.
In my experience,I don't have anything but praise for Atlanta Luggage Repair, to the point of driving almost 2 hours to get there when I need help with a damaged suitcase.

2
★★★★★

I could not recognize the place I have been taking my luggage to repair for the last 15 years by the reviews I read here.
I don't know how many pieces of luggage I have taken there for repairs and they have always been perfectly repaired in a timely way. I normally get a telephone call to let me know they are ready for pickup. The same two ladies described in the other reviews have always been extremely pleasant, cordial and helpful. It is amazing to me that despite going there so sporadically, they recognize me and know exactly who I am every time I have gone there.
Today I picked a suitcase, the place was full of customers and all looked very pleased, I very much doubt if what the other reviews say were true, this place would be as popular and busy as it is.
In my experience,I don't have anything but praise for Atlanta Luggage Repair, to the point of driving almost 2 hours to get there when I need help with a damaged suitcase.

.

Today, based upon a recommendation, I visited Atlanta Luggage Repair to have a tan leather computer bag repaired. The bag is well used but still completely functional except for a partial rip on one of the handles. I think the bag has tremendous character which is why I like it.

0
★☆☆☆☆

Today, based upon a recommendation, I visited Atlanta Luggage Repair to have a tan leather computer bag repaired. The bag is well used but still completely functional except for a partial rip on one of the handles. I think the bag has tremendous character which is why I like it.

.

Buyer beware. They are dishonest and will hold your luggage/ bags hostage.

0
★☆☆☆☆

Buyer beware. They are dishonest and will hold your luggage/ bags hostage.

.

I?ve using this place for about 7 years. I would estimate that I have used them to repair at least 12 times with 7 different bags. In the earlier years I thought they did a great job, the repairs worked well, the bags where ready upon agreed, date and the prices seemed reasonable. In the last 18 months I have not been pleased at all. Several of the repairs were noticeably below standards (very shabby), and the prices seemed high. They DO have a ?caviler attitude? but they are harmless and nothing that any reasonable person can?t over look.

1
★★★☆☆

I?ve using this place for about 7 years. I would estimate that I have used them to repair at least 12 times with 7 different bags. In the earlier years I thought they did a great job, the repairs worked well, the bags where ready upon agreed, date and the prices seemed reasonable. In the last 18 months I have not been pleased at all. Several of the repairs were noticeably below standards (very shabby), and the prices seemed high. They DO have a ?caviler attitude? but they are harmless and nothing that any reasonable person can?t over look.

Pros: can do good on time work

Cons: not consistent

.

Because of the previous review, I almost did not support this business. However, I am so glad I did. They were able to repair the handle on my 15 year old Boyt (out of business) bag. It took a few weeks, but they searched until they could find a handle to work and my bag is restored. I would definately recommend this business and will use them again if necessary.

2
★★★★★

Because of the previous review, I almost did not support this business. However, I am so glad I did. They were able to repair the handle on my 15 year old Boyt (out of business) bag. It took a few weeks, but they searched until they could find a handle to work and my bag is restored. I would definately recommend this business and will use them again if necessary.

Pros: Friendly and helpful

.

Their communications with customers is dismal. Their attitude is cavalier. They do not provide either prompt or courteous service. If my bags were not under warranty, I sure as heck would never darken their door. And, although my two bags are due to be returned tomorrow, as of noon today, they do not even know if they will be able to repair one of the bags and really didn't care to explain. Their ""whatever"" attitude was disconcerting to say the least. Shame on Andiamo for letting such a bad company service their very expensive bags.

1
★★☆☆☆

Their communications with customers is dismal. Their attitude is cavalier. They do not provide either prompt or courteous service. If my bags were not under warranty, I sure as heck would never darken their door. And, although my two bags are due to be returned tomorrow, as of noon today, they do not even know if they will be able to repair one of the bags and really didn't care to explain. Their ""whatever"" attitude was disconcerting to say the least. Shame on Andiamo for letting such a bad company service their very expensive bags.

Pros: Parking, and they do provide warranty service

Cons: everything else

.

First, I took a suitcase in to have one of it's zipper pulls replaced and the elderly bossy woman there took my bag and then lectured me on how to properly identify my suitcase for travel (my plastic labels are apparently not enough). Then at 5:15 Friday afternoon she calls to tell me my bag is ready and DEMANDS that I come immediately to pick it up before they close at 6 pm. I explain that due to traffic I don't think I can make it there before they close and she proceeds to grill me on when I can get there and express that in her strong opinion Friday afternoon traffic from downtown to Roswell should not be a problem for me! I go get my bag (the next day) and pay $28 for a replaced zipper pull that doesn't match all of the other ones on the bag! When I point out this fact, she just says that the new zipper pull should work and they will only replace it if it doesn't function properly! Terrible!!!

0
★☆☆☆☆

First, I took a suitcase in to have one of it's zipper pulls replaced and the elderly bossy woman there took my bag and then lectured me on how to properly identify my suitcase for travel (my plastic labels are apparently not enough). Then at 5:15 Friday afternoon she calls to tell me my bag is ready and DEMANDS that I come immediately to pick it up before they close at 6 pm. I explain that due to traffic I don't think I can make it there before they close and she proceeds to grill me on when I can get there and express that in her strong opinion Friday afternoon traffic from downtown to Roswell should not be a problem for me! I go get my bag (the next day) and pay $28 for a replaced zipper pull that doesn't match all of the other ones on the bag! When I point out this fact, she just says that the new zipper pull should work and they will only replace it if it doesn't function properly! Terrible!!!

.

This is the place to get your luggage repaired in the Atlanta Area.

2
★★★★★

This is the place to get your luggage repaired in the Atlanta Area.

Pros: Great work.

Cons: They are so busy it does take some time.

 

Wait, you're the expert.

If you've been to or used Atlanta Luggage Repair, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review