Mc Donough Collision

★★★★☆
  • 553 Industrial Blvd

    Mcdonough, GA 30253

    Map & Directions
  • 770-954-0450

About Mc Donough Collision

Hours
Mon-Fri 9am-5pm

Automotive

Automotive
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I had my 2004 F-150 repaired at this shop it came recommended by people around town but after reading the reviews on this site I was a little hesitant and having done body work of about 12 years in Florida i knew what could have

3
★★★★★

I had my 2004 F-150 repaired at this shop it came recommended by people around town but after reading the reviews on this site I was a little hesitant and having done body work of about 12 years in Florida i knew what could have

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I got in a care wreck from hitting a deer.My shift gear was kinda rigged before the accident.I was using a screwdriver to get it out of park.When I drop the car off I explained to them how it worked they said ok no problem.The next day they called me because they couldn't get the key out,my key was in the car over night and they ran my battery dead they so called fixd my gearshit which made it worst.then they told me they weren't responsible for that, that I was. My car set up there for four days in the same spot they haven't even attempted to get fix it or fix what they were suppose to do from the beginning which was the body work.They are very unprofessional, nobody called me to update I went up there every day to get the same answer that they still couldn't get my key out.I drove my car up there with no problem put the keys in there hands.It was totally there fault but they didn't see it that way,at the end it was all on me.I finally went up there and told them that I didn't want them to work on my car anymore they charged me $155 for them to release my vhechle back to me for storage fee which was BS.THEN I HAD TO PAY $50 MORE TO GET IT TOWED FROM THERE,WHEN I DROPPED MY CAR OFF I DROVE IT THERE MYSELF.I REPEAT DO NOT TAKE YOUR CAR THERE.I WOULDN'T TAKE MY BIKE TO THEM FOR THEM TO FIX.

1
★☆☆☆☆

I got in a care wreck from hitting a deer.My shift gear was kinda rigged before the accident.I was using a screwdriver to get it out of park.When I drop the car off I explained to them how it worked they said ok no problem.The next day they called me because they couldn't get the key out,my key was in the car over night and they ran my battery dead they so called fixd my gearshit which made it worst.then they told me they weren't responsible for that, that I was. My car set up there for four days in the same spot they haven't even attempted to get fix it or fix what they were suppose to do from the beginning which was the body work.They are very unprofessional, nobody called me to update I went up there every day to get the same answer that they still couldn't get my key out.I drove my car up there with no problem put the keys in there hands.It was totally there fault but they didn't see it that way,at the end it was all on me.I finally went up there and told them that I didn't want them to work on my car anymore they charged me $155 for them to release my vhechle back to me for storage fee which was BS.THEN I HAD TO PAY $50 MORE TO GET IT TOWED FROM THERE,WHEN I DROPPED MY CAR OFF I DROVE IT THERE MYSELF.I REPEAT DO NOT TAKE YOUR CAR THERE.I WOULDN'T TAKE MY BIKE TO THEM FOR THEM TO FIX.

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1 out of 1 people found this review helpful.

.

Great Place, Good People!
I had my 99 Pathfinder repaired here and I was very pleased with the quality of work and also the customer service. The girls up front were very nice and helpful and kept me up to date on my repairs. My original estimate was written by the insurance company, however, there were additional repairs needed and I was notified by the estimator at McDonough Collision and he thouroughly explained what they were and how long they would take. I would not chose any other body shop!

5
★★★★★

Great Place, Good People!
I had my 99 Pathfinder repaired here and I was very pleased with the quality of work and also the customer service. The girls up front were very nice and helpful and kept me up to date on my repairs. My original estimate was written by the insurance company, however, there were additional repairs needed and I was notified by the estimator at McDonough Collision and he thouroughly explained what they were and how long they would take. I would not chose any other body shop!

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DO NOT GO THERE!! The redheaded old man has a red hot temper, and he denies anything that his shop could have done wrong!! Forget customer service STAY AWAY. GO to a reputable proffesional establishment.

1
★☆☆☆☆

DO NOT GO THERE!! The redheaded old man has a red hot temper, and he denies anything that his shop could have done wrong!! Forget customer service STAY AWAY. GO to a reputable proffesional establishment.

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2 out of 2 people found this review helpful.

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I have a 2000 convertible that had damage to the power windows and mirrors. McDonough collision fixed the damages and I went to pick up the car. The mirrors would not work and neither would the top. They denied it was anything they did. They said they had to replace the mirrors, not make sure they worked and the top was my problem. I called them several times and they even replaced a switch they stated was the problem and it was not. They said they were just doing that to make me feel better even though I told them it was not the switch. I took it to another repair shop and they said it was most likely due to the damages they fixed at McDonough Collision. I called up the chain of command at my insurance company and finally was able to take it somewhere else. After only one day it was determined that the mirror they had put on was bad. The other auto shop fixed it and it??s just fine. The bad mirror would burn the switch and make it hot and blow the fuse that controlled my top. I went a lot of the summer without being able to let my top down. I will never use them again for anything.

1
★☆☆☆☆

I have a 2000 convertible that had damage to the power windows and mirrors. McDonough collision fixed the damages and I went to pick up the car. The mirrors would not work and neither would the top. They denied it was anything they did. They said they had to replace the mirrors, not make sure they worked and the top was my problem. I called them several times and they even replaced a switch they stated was the problem and it was not. They said they were just doing that to make me feel better even though I told them it was not the switch. I took it to another repair shop and they said it was most likely due to the damages they fixed at McDonough Collision. I called up the chain of command at my insurance company and finally was able to take it somewhere else. After only one day it was determined that the mirror they had put on was bad. The other auto shop fixed it and it??s just fine. The bad mirror would burn the switch and make it hot and blow the fuse that controlled my top. I went a lot of the summer without being able to let my top down. I will never use them again for anything.

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2 out of 2 people found this review helpful.

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Drop it off and they will get it done. Painless - their work is top notch or they will not rest until it is right. This is a top notch organization.

5
★★★★★

Drop it off and they will get it done. Painless - their work is top notch or they will not rest until it is right. This is a top notch organization.

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My family has been going to McDonough Collision for almost 15 years and we have never had a bad experience. We have had a minimum of 20 repairs including a hearse and a complete body replacement on a truck that was rolled. All work was great and timely. They handled all the leg work with the insurance and all we have had to do is drop of the vehicle. I will continue to use and recommend them to everyone who needs a body shop.

5
★★★★★

My family has been going to McDonough Collision for almost 15 years and we have never had a bad experience. We have had a minimum of 20 repairs including a hearse and a complete body replacement on a truck that was rolled. All work was great and timely. They handled all the leg work with the insurance and all we have had to do is drop of the vehicle. I will continue to use and recommend them to everyone who needs a body shop.

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.

My husband and I BOTH work for places who have body shops. We choose McDonough Collision instead. My husband has been dealing with Wayne (the owner) and recommending him for 9 years, and we had to use them a few months back. Our truck was ready in no time and they did an awesome job!!! They had to replace several pieces including the hood and the paint was matched up perfectly. We will never go anywhere else!

5
★★★★★

My husband and I BOTH work for places who have body shops. We choose McDonough Collision instead. My husband has been dealing with Wayne (the owner) and recommending him for 9 years, and we had to use them a few months back. Our truck was ready in no time and they did an awesome job!!! They had to replace several pieces including the hood and the paint was matched up perfectly. We will never go anywhere else!

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.

My truck was damaged due to an impact from a hummer while parked within a parking lot. McDonough Collision was recommended by several people so I set up with the insurance company to take it to this location. The truck had damage to 1 side of the truck. Repair was supposed to take 5 business days. By the time that I got my truck out of the shop, it had been over 10 business days. Also, I was never notified about the repair delays. I found out about it from the car rental company who had been in touch with the insurance company. The repair was satisfactory until aprox. 2 mos. afterwards when paint lines developed on the side door that had been painted. I was told that this occurs sometimes. My major headache was with the constant delays and no communication about the delays!

2
★★☆☆☆

My truck was damaged due to an impact from a hummer while parked within a parking lot. McDonough Collision was recommended by several people so I set up with the insurance company to take it to this location. The truck had damage to 1 side of the truck. Repair was supposed to take 5 business days. By the time that I got my truck out of the shop, it had been over 10 business days. Also, I was never notified about the repair delays. I found out about it from the car rental company who had been in touch with the insurance company. The repair was satisfactory until aprox. 2 mos. afterwards when paint lines developed on the side door that had been painted. I was told that this occurs sometimes. My major headache was with the constant delays and no communication about the delays!

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1 out of 1 people found this review helpful.

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Unfortunately, we have had to visit McDonough Collision a couple of times but they make each time as painless as possible. They are quick and accurate with their estimates and do a fabulous job. They also work very closely with Enterprise Rent A Car which is within walking distance which was very convenient. I recommend them to everyone who needs them.

5
★★★★★

Unfortunately, we have had to visit McDonough Collision a couple of times but they make each time as painless as possible. They are quick and accurate with their estimates and do a fabulous job. They also work very closely with Enterprise Rent A Car which is within walking distance which was very convenient. I recommend them to everyone who needs them.

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.

McDonough Collision was a very friendly place, we liked the employees there. They did a very good job fixing and painting our SUV. Their prices are very reasonable.

4
★★★★☆

McDonough Collision was a very friendly place, we liked the employees there. They did a very good job fixing and painting our SUV. Their prices are very reasonable.

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