Houndstooth Carpet & Upholstery Cleaning

★★★★☆
  • 1710 Wilwat Drive

    Norcross, GA 30093

    Map & Directions
  • 770-326-6244

About Houndstooth Carpet & Upholstery Cleaning

Categories
  • General Contractors
  • Residential Construction
  • Carpet & Rug Cleaners
Details
  • Fire Damage Restoration

Personal Services

Personal Services
More choices in Norcross:
Resultset_next

The Cleaning Authority - Duluth

3070 Business Park Drive Norcross, GA

Resultset_next

Houndstooth Carpet & Upholstery Cleaning

1710 Wilwat Dr Ste F Norcross, GA

3.5593 59
Hi! Sign in to let us know how Houndstooth Carpet & Upholstery Cleaning was?
Write a Review
.

I have been using Houndstooth to clean my home since 1987, both for carpet and upholstery cleaning, at least once a year, sometimes more. I have never had anything but a pleasant experience from these guys. A couple of buddies of mine have told me nightmares about their bait and switch encounters with other carpet cleaning companies, and I have recommended Houndstooth to them also. They too are now satisfied customers.

Houndstooth's workers are always pleasant and always do a bang-up job. And they have never once even attempted to charge a single penny more than the price they gave me over the phone.

And by the way, their prices are so low that initially I didn't believe them to be true. But I guess if they were a bait and switch company, after over 25 scheduled appointments I would have witnessed it by now.

These guys rule!

5
★★★★★

I have been using Houndstooth to clean my home since 1987, both for carpet and upholstery cleaning, at least once a year, sometimes more. I have never had anything but a pleasant experience from these guys. A couple of buddies of mine have told me nightmares about their bait and switch encounters with other carpet cleaning companies, and I have recommended Houndstooth to them also. They too are now satisfied customers.

Houndstooth's workers are always pleasant and always do a bang-up job. And they have never once even attempted to charge a single penny more than the price they gave me over the phone.

And by the way, their prices are so low that initially I didn't believe them to be true. But I guess if they were a bait and switch company, after over 25 scheduled appointments I would have witnessed it by now.

These guys rule!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

I knew this deal was too good to be true. I became suspicious once their representative arrived in a Jeep and asked to park in my garage. Next, he connected his apparatus to MY water connection AND connected to the electrical receptacles in my kitchen ?? blowing out my power twice. Now, from my experience, carpet cleaners use their own water supply. What's going on here? Now, I'm going to have a higher water bill because of these nincompoops! What's more, the carpet still has dirt spots that should have easily come up - of course; it took a day and a 1/2 before it dried, so I tipped him before I noticed this. After
writing this, I'm still ticked!

1
★☆☆☆☆

I knew this deal was too good to be true. I became suspicious once their representative arrived in a Jeep and asked to park in my garage. Next, he connected his apparatus to MY water connection AND connected to the electrical receptacles in my kitchen ?? blowing out my power twice. Now, from my experience, carpet cleaners use their own water supply. What's going on here? Now, I'm going to have a higher water bill because of these nincompoops! What's more, the carpet still has dirt spots that should have easily come up - of course; it took a day and a 1/2 before it dried, so I tipped him before I noticed this. After
writing this, I'm still ticked!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

I spoke with a representative and scheduled an appointment to have my carpet cleaned. Did it ever happen? The answer would be no. I explained that I was hosting my book-club meeting on Saturday when I scheduled my service on Thursday morning for Friday between the hours of noon and 3 pm. Not only did the company never show up they did not call. I called the company 3 times after my failed appointment and received a voice mail. On Saturday morning I called the company back and the representative told me that he would see if he could get someone out today. He spoke with the manager who then relayed that they had a full schedule today and could they come out a day next week for a discounted price. I told them no and thank you and ended the call. The manager then calls me back to offer the same thing again and I refused. I then asked the manager where would I send an formal complaint and he stated to him at their address. I asked him what was the companies reporting structure and he said he was "THE MANAGER" I then asked was he an owner/operator and he said no I am "THE MANAGER"! I explained that everyone had a boss, CEO, CFO if they were in fact not the owner and he said Ma'am no you don't". No only did they not come "THE MANAGER" is not familiar with the companies reporting structure.

1
★☆☆☆☆

I spoke with a representative and scheduled an appointment to have my carpet cleaned. Did it ever happen? The answer would be no. I explained that I was hosting my book-club meeting on Saturday when I scheduled my service on Thursday morning for Friday between the hours of noon and 3 pm. Not only did the company never show up they did not call. I called the company 3 times after my failed appointment and received a voice mail. On Saturday morning I called the company back and the representative told me that he would see if he could get someone out today. He spoke with the manager who then relayed that they had a full schedule today and could they come out a day next week for a discounted price. I told them no and thank you and ended the call. The manager then calls me back to offer the same thing again and I refused. I then asked the manager where would I send an formal complaint and he stated to him at their address. I asked him what was the companies reporting structure and he said he was "THE MANAGER" I then asked was he an owner/operator and he said no I am "THE MANAGER"! I explained that everyone had a boss, CEO, CFO if they were in fact not the owner and he said Ma'am no you don't". No only did they not come "THE MANAGER" is not familiar with the companies reporting structure.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Houndstoooth met my expectations and I am about to use their service, again. Their price was the best based on my research. I am a consumer that enjoys having a competitive price, but I will not accept poor service without expressing displeasure. This company's representative did a good job cleaning our carpets.

4
★★★★☆

Houndstoooth met my expectations and I am about to use their service, again. Their price was the best based on my research. I am a consumer that enjoys having a competitive price, but I will not accept poor service without expressing displeasure. This company's representative did a good job cleaning our carpets.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

i thought i'd try houndstooth on my house, cuz for the price, you can't beat it right? wrong. it's worth it to go ahead and pay more because the day we had the appt made for, the guy never showed up. when i called the business they said he was on his way. after some time of waiting i called the business again and again but it just rang every time. next thing you know, the phone is off the hook. can't get thru. no call, no show, nothing. i find this unacceptable since we spent a lot of time getting the house ready to be cleaned and finding a sitter. all for nothing. i will never call on this business to clean my carpet again. they are not dependable.

1
★☆☆☆☆

i thought i'd try houndstooth on my house, cuz for the price, you can't beat it right? wrong. it's worth it to go ahead and pay more because the day we had the appt made for, the guy never showed up. when i called the business they said he was on his way. after some time of waiting i called the business again and again but it just rang every time. next thing you know, the phone is off the hook. can't get thru. no call, no show, nothing. i find this unacceptable since we spent a lot of time getting the house ready to be cleaned and finding a sitter. all for nothing. i will never call on this business to clean my carpet again. they are not dependable.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

I scheduled service with this company and the company itself as a whole may not be that bad, but the tech they sent out that day was a very poor representation of them. I complained to him about the fact that the carpets were not clean and to make matters worse, it actually looked like he didn't use any type of cleaning solution, and in response, the tech told me, "I did what the company told me to do". Perhaps the company told him not to clean my carpets. I could literally use my house shoe to loosen up dirty spots, so why couldn't he remove those same stains with the cleaner. He was very unprofessional, didn't even offer to go over any of the soiled areas and when I asked him a question he was very short with me. I would never recommend this company to anyone, therefore, YOU HAVE BEEN WARNED!

1
★☆☆☆☆

I scheduled service with this company and the company itself as a whole may not be that bad, but the tech they sent out that day was a very poor representation of them. I complained to him about the fact that the carpets were not clean and to make matters worse, it actually looked like he didn't use any type of cleaning solution, and in response, the tech told me, "I did what the company told me to do". Perhaps the company told him not to clean my carpets. I could literally use my house shoe to loosen up dirty spots, so why couldn't he remove those same stains with the cleaner. He was very unprofessional, didn't even offer to go over any of the soiled areas and when I asked him a question he was very short with me. I would never recommend this company to anyone, therefore, YOU HAVE BEEN WARNED!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

IF you are not Caucasian, then do not get service from this company. The gentleman(and I use that term very loosely) came and gave an entire 2 hours of the perils of foreigners in this country and how they do this or that, clearly knowing we are part of an immigrant force(legal immigrants). He made my parents feel so badly and the cleaning was mediocre to boot! I would never recommend this crazy bigoted company to anyone.He did not clean, nor scotch guard as promised.

1
★☆☆☆☆

IF you are not Caucasian, then do not get service from this company. The gentleman(and I use that term very loosely) came and gave an entire 2 hours of the perils of foreigners in this country and how they do this or that, clearly knowing we are part of an immigrant force(legal immigrants). He made my parents feel so badly and the cleaning was mediocre to boot! I would never recommend this crazy bigoted company to anyone.He did not clean, nor scotch guard as promised.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

I've used Houndstooth Carpet for whole home cleaning since 20 years ago. Each person who has come throughout the years has been very professional. They do an excellent job for a very low price.

4
★★★★☆

I've used Houndstooth Carpet for whole home cleaning since 20 years ago. Each person who has come throughout the years has been very professional. They do an excellent job for a very low price.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

I have used Houndstooth twice and am very impressed. They did not add on anything extra for pre treating or extra scrubbing or stairs or any of the other things others have been known to do. They did a great job and got out some terrible spots for the flat whole house fee.

4
★★★★☆

I have used Houndstooth twice and am very impressed. They did not add on anything extra for pre treating or extra scrubbing or stairs or any of the other things others have been known to do. They did a great job and got out some terrible spots for the flat whole house fee.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

Wait, you're the expert.

If you've been to or used Houndstooth Carpet & Upholstery Cleaning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review