Banfield Pet Hospital - Michele Trammell, DVM

★★★☆☆
  • 11132 Abercorn St

    Savannah, GA 31419

    Cross street: NEC Abercorn St/Largo

    Map & Directions
  • 912-927-0920

Pets & Animals

Pets & Animals
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3.0 6
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I had the displeasure of interviewing for a job with this place and witnessed totally un-orhtodox procedures such as examination tables not being sanitized between pets, contaminated fecal samples, and a horriffic painful injection given

3
★★★★★

I had the displeasure of interviewing for a job with this place and witnessed totally un-orhtodox procedures such as examination tables not being sanitized between pets, contaminated fecal samples, and a horriffic painful injection given

.

11/28/11 My 5 month old puppy and I were shown into a clinical exam room that had not been cleaned after the prior room use. I asked for a fecal test and an exam, and provided the attendant with my puppy's vaccine records. The attendant took a fecal sample to test. Then the vet entered and suggested that we immediately begin to give my puppy a deworming medication. He also stated that he did not trust the vaccine records I provided and suggested that the vaccines were probably not stored properly or administered properly and therefore we should start all over again with the vaccines. I asked him what the test results of the fecal exam showed and he then advised that the results of the fecal exam showed up NEGATIVE FOR PARASITES.

In my opinion, this vet was inexperienced and all about getting more things done to my puppy that did not need to be done. Is he on commission or is he a vet trained to bring in the money? Surely, he is not acting in the best interests of the puppy. Would you take your baby to a doctor who says that he didn't trust the baby shots your young child was administered, and therefore you are asked to do them all over again??

I vote this as a half star.
Gretta B.
Savannah GA

0
★☆☆☆☆

11/28/11 My 5 month old puppy and I were shown into a clinical exam room that had not been cleaned after the prior room use. I asked for a fecal test and an exam, and provided the attendant with my puppy's vaccine records. The attendant took a fecal sample to test. Then the vet entered and suggested that we immediately begin to give my puppy a deworming medication. He also stated that he did not trust the vaccine records I provided and suggested that the vaccines were probably not stored properly or administered properly and therefore we should start all over again with the vaccines. I asked him what the test results of the fecal exam showed and he then advised that the results of the fecal exam showed up NEGATIVE FOR PARASITES.

In my opinion, this vet was inexperienced and all about getting more things done to my puppy that did not need to be done. Is he on commission or is he a vet trained to bring in the money? Surely, he is not acting in the best interests of the puppy. Would you take your baby to a doctor who says that he didn't trust the baby shots your young child was administered, and therefore you are asked to do them all over again??

I vote this as a half star.
Gretta B.
Savannah GA

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Our experience with Banfield in Savannah has been very positive for the past five years. I feel terrible for those clients who have had negative experiences with their beloved pets.No pet much less their owner should have to endure poor attitudes and sub-par medical attention. However, we have found the staff at Banfield always attentive and friendly. They know our three dogs by name and fawn over them when they visit. Medical treatment, with only a couple of exceptions, has been top-notch.
All three of our dogs are on the Wellness Plan and, although the savings may not be as great as shown on your bill, we do have the peace of mind knowing that we can take them in for a check up on a regular basis. We are pro-active in having them in the Vet's office to try and head off any major problems.
While Banfield may not be perfect all the time, with our experience, we couldn't let only negative comments be posted.

4
★★★★☆

Our experience with Banfield in Savannah has been very positive for the past five years. I feel terrible for those clients who have had negative experiences with their beloved pets.No pet much less their owner should have to endure poor attitudes and sub-par medical attention. However, we have found the staff at Banfield always attentive and friendly. They know our three dogs by name and fawn over them when they visit. Medical treatment, with only a couple of exceptions, has been top-notch.
All three of our dogs are on the Wellness Plan and, although the savings may not be as great as shown on your bill, we do have the peace of mind knowing that we can take them in for a check up on a regular basis. We are pro-active in having them in the Vet's office to try and head off any major problems.
While Banfield may not be perfect all the time, with our experience, we couldn't let only negative comments be posted.

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.

I have used the Banfield for over 3 years now. I have taken both of my German Shepherds there, as well as a cat. I absolutely LOVE Dr. O'Connor. She is a wonderful vet and I have always felt that she cares about my animals. I always request Dr. O'Connor, so I have no experience with the other 2 vets there. I love and take advantage of their wellness plan for both of my dogs. I have saved over $5,000 by using this plan. I never hesitate to take my dogs in for anything since there are no office visit fees charged with the plan. There have been instances where something additional was required that was not covered by the plan (ear infection medication) but you get a discount on those services not covered on the plan, so you still save $$$. I recommend everyone I know with a pet to them. They are rather busy on the weekends, and there is one vet tech that I am not found of, but overall, I feel that we receive top notch service at a reasonable price. A lot of times you can find a first visit free coupon in the Petsmart paper and online. I would advise you to go and check it out for yourself. Just know that if you book your appointment on the weekend, they are extremely swamped so it will be a zoo in there.

5
★★★★★

I have used the Banfield for over 3 years now. I have taken both of my German Shepherds there, as well as a cat. I absolutely LOVE Dr. O'Connor. She is a wonderful vet and I have always felt that she cares about my animals. I always request Dr. O'Connor, so I have no experience with the other 2 vets there. I love and take advantage of their wellness plan for both of my dogs. I have saved over $5,000 by using this plan. I never hesitate to take my dogs in for anything since there are no office visit fees charged with the plan. There have been instances where something additional was required that was not covered by the plan (ear infection medication) but you get a discount on those services not covered on the plan, so you still save $$$. I recommend everyone I know with a pet to them. They are rather busy on the weekends, and there is one vet tech that I am not found of, but overall, I feel that we receive top notch service at a reasonable price. A lot of times you can find a first visit free coupon in the Petsmart paper and online. I would advise you to go and check it out for yourself. Just know that if you book your appointment on the weekend, they are extremely swamped so it will be a zoo in there.

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BANFIELD RIPPED US OFF ON THEIR "PLANS" FOR WHICH CHARGE YOU MONTHLY AND TRAUMATIZE ANIMALS WITH UNNECESSARY TESTS. THEIR VETS POKED AND PRODDED MY GENTLE SHEPHERD FOR HOURS AND COULDN'T GET AN IV IN TO PUT HIM UNDER FOR A SIMPLE TEETH CLEANING. SO THEY SENT HIM HOME FULL OF NEEDLE MARKS WITHOUT EVEN GETTING THE CLEANING (WHICH WE PAID FOR ALREADY IN HIS PLAN)....THEN THEY STILL TRIED TO COLLECT FROM US WHEN WE STOPPED TAKING OUR PETS THERE.

0
★☆☆☆☆

BANFIELD RIPPED US OFF ON THEIR "PLANS" FOR WHICH CHARGE YOU MONTHLY AND TRAUMATIZE ANIMALS WITH UNNECESSARY TESTS. THEIR VETS POKED AND PRODDED MY GENTLE SHEPHERD FOR HOURS AND COULDN'T GET AN IV IN TO PUT HIM UNDER FOR A SIMPLE TEETH CLEANING. SO THEY SENT HIM HOME FULL OF NEEDLE MARKS WITHOUT EVEN GETTING THE CLEANING (WHICH WE PAID FOR ALREADY IN HIS PLAN)....THEN THEY STILL TRIED TO COLLECT FROM US WHEN WE STOPPED TAKING OUR PETS THERE.

Pros: NONE

Cons: AWFUL CUSTOMER SERVICE, NEGLIGENT VETS, WAY TOO EXPENSIVE

.

i have 2 wonderful healthy dogs that have went to Banfield since birth. Yes it was a bit expensive but they offered a "Wellness Plan", for a certain fee a month. This would include all office visits, and all shots covered under the plan. Well in the event you have a emergency, this "plan" offers NO help whatsoever. My youngest dog developed a severe infection of Mastitis. Took her in and had the WORST customer service, horrible attitudes, and were charged for unnecessary tests. It was recommended to euthanize my little one!!!! She spent the night in the emergency vet, and then we took her to a NEW doctor, who gave her a fighting chance. Guess what.... she has made a HUGE comeback, and is doing extremely well. Moral of the story, they are only good for yearly shots here.

0
★☆☆☆☆

i have 2 wonderful healthy dogs that have went to Banfield since birth. Yes it was a bit expensive but they offered a "Wellness Plan", for a certain fee a month. This would include all office visits, and all shots covered under the plan. Well in the event you have a emergency, this "plan" offers NO help whatsoever. My youngest dog developed a severe infection of Mastitis. Took her in and had the WORST customer service, horrible attitudes, and were charged for unnecessary tests. It was recommended to euthanize my little one!!!! She spent the night in the emergency vet, and then we took her to a NEW doctor, who gave her a fighting chance. Guess what.... she has made a HUGE comeback, and is doing extremely well. Moral of the story, they are only good for yearly shots here.

Pros: Good Location

Cons: Horrible Service, and overpriced

Editorial from

Established in 1955, full-service pet hospital for veterinary care offers preventative health care, modern facilities and wellness plans for pets.

 

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