Atlanta Xpress Lube & Brakes

★★★★☆
  • 1953 Howell Mill Rd NW

    Atlanta, GA 30318

    Map & Directions
  • 404-351-6363

About Atlanta Xpress Lube & Brakes

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Automotive

Automotive
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I went in to the store located off Howell Mill Rd in Atlanta and had the worst experience of my life. When I pulled up I was greeted by a woman and I explained that I needed an oil change and I only wanted to use Havoline brand 10W-30 oil.

3
★★★★★

I went in to the store located off Howell Mill Rd in Atlanta and had the worst experience of my life. When I pulled up I was greeted by a woman and I explained that I needed an oil change and I only wanted to use Havoline brand 10W-30 oil.

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I would like to complain regarding service I had at the Havoline X-Press Lube location at 1953, Howell Mill Rd, Atlanta, GA. I went there last month for a cold engine start issue. Technician diagnosed that issue was due to brakes

3
★★★★★

I would like to complain regarding service I had at the Havoline X-Press Lube location at 1953, Howell Mill Rd, Atlanta, GA. I went there last month for a cold engine start issue. Technician diagnosed that issue was due to brakes

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Barry and I talked a few days before i came in for service...i needed an engine flush and to have my CEL reset afterwards. Barry was as nice as can be on the phone and when i came in, he greeted me (along with his staff), very

3
★★★★★

Barry and I talked a few days before i came in for service...i needed an engine flush and to have my CEL reset afterwards. Barry was as nice as can be on the phone and when i came in, he greeted me (along with his staff), very

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They pulled the same thing on me that i've seen in other reviews - showed me really dirty air filters and then offered to change them at a discounted price for cash. These guys are not honest.

0
★☆☆☆☆

They pulled the same thing on me that i've seen in other reviews - showed me really dirty air filters and then offered to change them at a discounted price for cash. These guys are not honest.

Cons: this place is really shady

.

This was one of the most incredulous acts of blatant dishonesty I've ever encountered. Went in to have my brake pads changed in 9/05. Sat around for nearly five hours and was repeatedly assured the pads were on the way. When I complained for the third time, I was told the car was ready to go. Absurdly overpriced ($150).
Weeks later the brakes still squeaked. I asked them and they assured it was normal.

Finally, three months afterwards I went to Just Brakes (who treated me like royalty, for far less money), where they removed the pads and were 110% positive they had never been changed--and I could see why. They were the original factory pads, worn to the metal and had born grooves into my discs. I returned to Xpress Lube and asked for a refund, and they were extremely rude and shady, some were snickering, others confrontational, and claimed they had no record of my vehicle in their system. I then produced the receipt (which they hadn't expected) and no one would speak to me any further.

I was forced to file a complaint in Fulton Co. court (which Xpress Lube never answered), and now must go appear in the middle of the day so that I can collect default judgment against them. Don't make the same mistake--avoid these incompetent, dishonest crooks like the plague.

1
★☆☆☆☆

This was one of the most incredulous acts of blatant dishonesty I've ever encountered. Went in to have my brake pads changed in 9/05. Sat around for nearly five hours and was repeatedly assured the pads were on the way. When I complained for the third time, I was told the car was ready to go. Absurdly overpriced ($150).
Weeks later the brakes still squeaked. I asked them and they assured it was normal.

Finally, three months afterwards I went to Just Brakes (who treated me like royalty, for far less money), where they removed the pads and were 110% positive they had never been changed--and I could see why. They were the original factory pads, worn to the metal and had born grooves into my discs. I returned to Xpress Lube and asked for a refund, and they were extremely rude and shady, some were snickering, others confrontational, and claimed they had no record of my vehicle in their system. I then produced the receipt (which they hadn't expected) and no one would speak to me any further.

I was forced to file a complaint in Fulton Co. court (which Xpress Lube never answered), and now must go appear in the middle of the day so that I can collect default judgment against them. Don't make the same mistake--avoid these incompetent, dishonest crooks like the plague.

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.

This was one of the most incredulous acts of blatant dishonesty I've ever encountered. Went in to have my brake pads changed in 9/05. Sat around for nearly five hours and was repeatedly assured the pads were on the way. When I complained for the third time, I was told the car was ready to go. Absurdly overpriced ($150).
Weeks later the brakes still squeaked. I asked them and they assured it was normal.

Finally, three months afterwards I went to Just Brakes (who treated me like royalty, for far less money), where they removed the pads and were 110% positive they had never been changed--and I could see why. They were the original factory pads, worn to the metal and had born grooves into my discs. I returned to Xpress Lube and asked for a refund, and they were extremely rude and shady, some were snickering, others confrontational, and claimed they had no record of my vehicle in their system. I then produced the receipt (which they hadn't expected) and no one would speak to me any further.

I was forced to file a complaint in Fulton Co. court (which Xpress Lube never answered), and now must go appear in the middle of the day so that I can collect default judgment against them. Don't make the same mistake--avoid these incompetent, dishonest crooks like the plague.

0
★☆☆☆☆

This was one of the most incredulous acts of blatant dishonesty I've ever encountered. Went in to have my brake pads changed in 9/05. Sat around for nearly five hours and was repeatedly assured the pads were on the way. When I complained for the third time, I was told the car was ready to go. Absurdly overpriced ($150).
Weeks later the brakes still squeaked. I asked them and they assured it was normal.

Finally, three months afterwards I went to Just Brakes (who treated me like royalty, for far less money), where they removed the pads and were 110% positive they had never been changed--and I could see why. They were the original factory pads, worn to the metal and had born grooves into my discs. I returned to Xpress Lube and asked for a refund, and they were extremely rude and shady, some were snickering, others confrontational, and claimed they had no record of my vehicle in their system. I then produced the receipt (which they hadn't expected) and no one would speak to me any further.

I was forced to file a complaint in Fulton Co. court (which Xpress Lube never answered), and now must go appear in the middle of the day so that I can collect default judgment against them. Don't make the same mistake--avoid these incompetent, dishonest crooks like the plague.

Pros: None

Cons: Dishonesty; rudeness; overpriced; bullying tactics

 

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