Emory Animal Hospital

I have been going to Emory for abour 5 years and I have come to trust and rely on the doctors and staff, until recently. My dog injured himself a few months back, and I went to Dr Smith for a consultation. He tried to strong arm me into doing a $3000+ surgery called a TTA. He claimed to be an expert in that Surgery and was the "only vet around" who did the surgery. I did a little research and Dr Smith is not an expert in that or any orthopedic surgery nor is he a borded surgeon. When he recommended the surgery for my pet he had done 5 or 6 of these surgeries. That in no way indicates to me expertise. I also heard from my neighbor that he did that surgery on their pet and it was done totally incorrectly and they had to go to a board certified surgeon at Georgia Veterinary Specialist to have Dr Smith's screw up repaired. Consequently their dog is now permanatly lame. Please be ware of Dr Smith and his claimed expertise.

Similar to Toni's experience in another review, Emory Animal Hospital appeared to have screwed us over for an extra buck. I can't say much about the quality of the care, and I suspect that it is at least average, but that is irrelevant if they will take advantage of you at their earliest convenience to increase their revenues.

They took our tiny cat, Sheba, into a back room for a fecal exam and then came out and told us she'd BITTEN the vet tech. Well, it was a fecal exam after all. Shouldn't they, being competent and knowledgeable professionals, expect an animal to react adversely when an instrument is inserted into the rear end? This cat has never bitten anyone...... ever. And they were unprepared and unable to avoid a bite from a cat that weights only 5 pounds?? I could have done the fecal exam myself with a better result.

And the story goes on. The worst part was that law required quarantine for 10 days because we had mistakenly let the rabies vaccination lapse by about 1 month (which isn't even significant, really, not to menion the cat is INDOOR only). We had little choice but to board Sheba for 10 days at Emory to avoid having her spend 10 days at Animal Control. We were without our cat for 10 days and my wife was distraught about the whole thing. Then we we had to pay nearly $200 for the 10 days of boarding, which was after a 10% "discount". They expected us to be grateful for a 10% discount on what we felt was a very bogus event and charge. Furthermore, quarantining prohibits any human contact, meaning all they had to do was dump food/water in the cage and maybe dispose of the litter after 10 days. What can that really have cost them? Unbelievable.

I have and will continue to steer friends, family, and acquaintances away from Emory Animal Hospital. They are money-grubbers at best, incompetent money-grubbers at worst.

The staff and Dr. Prather are always very nice and they always seem genuinely concerned if there is anything wrong with one of my cats, and they all seem to be very caring about animals in general.

I have used Emory Animal Hospital since they opened 16 years ago. I have gotton to know Dr. Smith and the staff and cannot think of any place I would rather have treat my pets. They know that when you have an ill pet that you become a patient as well. They have researched my pets cases as well as found ways to make treatment economical over the years. Dr. Smith has gone out of his way many times to insure that my pets have the best treatment possible and I am eternally grateful.

Mack Norman

PROS: Many
CONS: None

I had to make the very tough decision of euthanizing my 15 year old lab mix named Dawson. I recently visited Emory Animal Hospital for a second opinion. They were so kind and compassionate and shared in my pain. Dr. Smith was very understanding and told me he had to make the same decision with his golden retriever. That day I waited no more that 6 minutes to be put in a room. I have made several more visits with my cat, jojo. I have always been able to get in the same day or drop off my cat. I am very happy with Emory Animal Hospital.

PROS: kind & caring staff, high-tech equipment
CONS: small waiting area- my dog doesn't like other dogs

Emory Animal Hospital is one of the best hospital for pets....and with some excellent vets..They are so friendly and really pamper your pet.It is just little hard to get an appointment but my dog feels very comfortable there. The best is in case of emergencies at night you can just take your pet and they will make sure to look at it in no time and I really appreciate it .