D&H Auto Service

★★★★☆
Quality Automotive Parts, Service and Repairs.
  • 1492 Howell Mill Rd NW

    Atlanta, GA 30318

    Map & Directions
  • 404-351-4616

About D&H Auto Service

Hours
Monday 8:00:00 AM - 5:30:00 PM, Tuesday 8:00:00 AM - 5:30:00 PM, Wednesday 8:00:00 AM - 5:30:00 PM, Thursday 8:00:00 AM - 5:30:00 PM, Friday 8:00:00 AM - 5:30:00 PM

Automotive

Automotive
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4.0 4
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.

As a single girl, walking into an auto shop can be very intimidating. D & H went above and beyond to help me understand the issues with my car and lay out all of my options. Their quote was a mere quarter of the amount that had been

3
★★★★★

As a single girl, walking into an auto shop can be very intimidating. D & H went above and beyond to help me understand the issues with my car and lay out all of my options. Their quote was a mere quarter of the amount that had been

.

D & H Auto Parts has terrible customer service!
I recently ordered a fender from D & H Auto parts because of this pledge on their website:

Buy all of your auto car parts, performance parts and replacement auto parts from D&H at wholesale-direct pricing! That means deep-discount prices on everything you buy from us. At D&H, we make your buying experience as trouble-free as a finely-tuned engine. Our customer service staff stands ready to assist you in your purchase of factory-direct, undeniably authentic replacement auto parts and systems for practically every car on the road. Buying from D&H is fast, easy and safe as all of our parts are fully guaranteed or your money back. No exceptions.

They supposedly offered paint service and I paid for it. However the fender arrived unpainted. When I complained and requested a refund, they acted like they could care less and that it happened all the time. They offered to refund my money for the paint service but would not pay to return the fender and send out a correct order even though they admitted the mistake was theirs.

I don't think this is very good customer service....if you agree please email
Jason Cutler General Manager jcutler@dnhautoparts.com and let him know.

You can also email the Austin Smith (vice president of D & H autoparts) at asmith@dnhautoparts.com

http://dnhautoparts.blogspot.com/

http://dhautoparts.blogspot.com/

1
★☆☆☆☆

D & H Auto Parts has terrible customer service!
I recently ordered a fender from D & H Auto parts because of this pledge on their website:

Buy all of your auto car parts, performance parts and replacement auto parts from D&H at wholesale-direct pricing! That means deep-discount prices on everything you buy from us. At D&H, we make your buying experience as trouble-free as a finely-tuned engine. Our customer service staff stands ready to assist you in your purchase of factory-direct, undeniably authentic replacement auto parts and systems for practically every car on the road. Buying from D&H is fast, easy and safe as all of our parts are fully guaranteed or your money back. No exceptions.

They supposedly offered paint service and I paid for it. However the fender arrived unpainted. When I complained and requested a refund, they acted like they could care less and that it happened all the time. They offered to refund my money for the paint service but would not pay to return the fender and send out a correct order even though they admitted the mistake was theirs.

I don't think this is very good customer service....if you agree please email
Jason Cutler General Manager jcutler@dnhautoparts.com and let him know.

You can also email the Austin Smith (vice president of D & H autoparts) at asmith@dnhautoparts.com

http://dnhautoparts.blogspot.com/

http://dhautoparts.blogspot.com/

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.

I am always traveling and I had a flat tire on the side of the road and these guys got here super fast, got my tire changed and had me back on the raod in no time! Even for coming to get me where I was stranded, they had cheap rates and service guys are great! Thanks guys...keep up the good work!

5
★★★★★

I am always traveling and I had a flat tire on the side of the road and these guys got here super fast, got my tire changed and had me back on the raod in no time! Even for coming to get me where I was stranded, they had cheap rates and service guys are great! Thanks guys...keep up the good work!

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.

Down home service from a local established business. Have used D&H for years. The owner ""Harry"" is a great guy very personable and honest . would highly recommend for all of your service needs on cars and trucks

2
★★★★☆

Down home service from a local established business. Have used D&H for years. The owner ""Harry"" is a great guy very personable and honest . would highly recommend for all of your service needs on cars and trucks

Pros: service experience

Cons: parking sometimes tight

 

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