IHOP Restaurant

★★★☆☆
  • 6125 Peachtree Pkwy

    Norcross, GA 30092

    Map & Directions
  • 678-969-0999

Food

Food
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3.0 2
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The best service and friendly environment. Under new Management, service has been excellent. I was seated very quickly, friendly service, great food, economical. I highly recommend.

2
★★★★★

The best service and friendly environment. Under new Management, service has been excellent. I was seated very quickly, friendly service, great food, economical. I highly recommend.

Pros: Service

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We had a family reunion in Norcross On May 29, some of the family decided to have breakfast at Ihop. We were seated promply and orders taken within 10mi. Thirty min after that no food was served. Another 10min passed. The family,getting impatient. There was people who came in after us and they were getting served. We only had 14 people. Other tables had 3-4 people . We arrived at 9:30. Left at 11am. The last plate was delivered 10min before we left. A employee told us to ask for 1/2 off the bill. We spoke to manager he said 10%. then another manager came out she said 20%. No one every came to our table to let us know if they were having problems. If they could not handle 14 people why are they in business. I'm very upset with Ihop and family is too. Bad customer service !!!

0
★☆☆☆☆

We had a family reunion in Norcross On May 29, some of the family decided to have breakfast at Ihop. We were seated promply and orders taken within 10mi. Thirty min after that no food was served. Another 10min passed. The family,getting impatient. There was people who came in after us and they were getting served. We only had 14 people. Other tables had 3-4 people . We arrived at 9:30. Left at 11am. The last plate was delivered 10min before we left. A employee told us to ask for 1/2 off the bill. We spoke to manager he said 10%. then another manager came out she said 20%. No one every came to our table to let us know if they were having problems. If they could not handle 14 people why are they in business. I'm very upset with Ihop and family is too. Bad customer service !!!

Cons: , discourtesy, no tact

 

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