Burning Sands

★☆☆☆☆

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I recently ordered Jackets for a step team I sponsor at a local Houston high school and I must hurriedly admit that I am truly displeased. I purchased jackets from this company before and had no problem; however this time was a complete fiasco. At the time of purchase and payment, I was told prices were the same as had been the last time I ordered group jackets; however, after paying and agreeing, I was called about 2 weeks later and told the prices had gone up. Therefore, I eliminated the embroidery lines from my girls' jackets because obviously, what they had paid was not enough for a full payment including embroidery. Since the embroidery lines were eliminated that meant they overpaid and were told if we weren't willing to pay more we would be reimbursed for what we did not get on the jackets. We have yet to be reimbursed. I am very upset and ready to take legal action because this matter is pertaining to high school kids who worked hard to come up with these funds to no avail. I hope no one else experiences what my step team has. Oh, did I mention the jackets inside lining was not completed at the bottom?

1
★☆☆☆☆

I recently ordered Jackets for a step team I sponsor at a local Houston high school and I must hurriedly admit that I am truly displeased. I purchased jackets from this company before and had no problem; however this time was a complete fiasco. At the time of purchase and payment, I was told prices were the same as had been the last time I ordered group jackets; however, after paying and agreeing, I was called about 2 weeks later and told the prices had gone up. Therefore, I eliminated the embroidery lines from my girls' jackets because obviously, what they had paid was not enough for a full payment including embroidery. Since the embroidery lines were eliminated that meant they overpaid and were told if we weren't willing to pay more we would be reimbursed for what we did not get on the jackets. We have yet to be reimbursed. I am very upset and ready to take legal action because this matter is pertaining to high school kids who worked hard to come up with these funds to no avail. I hope no one else experiences what my step team has. Oh, did I mention the jackets inside lining was not completed at the bottom?

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