Bavarian Imports, Inc
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Bavarian Imports has been servicing customers in Atlanta and the surrounding area since 1970 and has nine service bays to handle all your BMW, Mini, Audi, Porsche, Mercedes, and Volkswagen needs. Our modern service facility is located in the heart of downtown Atlanta. Bavarian Imports has become the one-stop-shop for German car service and performance tuning. Bavarian Imports provides meticulous quality service at independent shop prices. Our staff totals over 150 years of BMW and German auto experience, and our workers have been with us for an average of over ten years. From the standard routine maintenance, to the most complex of issues, we can do it! When you own a car as nice as yours, they can get expensive to work on. At Bavarian, we strive to maintain competitive rates, and can beat the dealer every time on price, service and quality
Suspicious Service
by ShonW
I took my 2004 325i BMW car to Bavarian Imports to get a cam shaft sensor repaired on my automobile. They repaired the problem, but when I got it back my setting for the seats were different. They were reset to a much taller person and the window control was not in the driver's position. I thought the mechanic probably adjusted them. However, when I attempted to reset them the mirrors weren't working. I called the service manager and he asked that we bring it in. The service manager who just yesterday was reassuring was already defensive and nervous. They immediately said they did nothing to the car and all of a sudden they could not find the problem. He went from maybe the fuse to its the computer and it would take 2 hours to find the problem. Really? It didn't take them that long to find the cam shaft and coil problem. Now all of a sudden my computer module is blocked. All I know is when I delivered it to them it was working and when I went to pick it up it wasn't. The owner of the auto shop refused to even talk to us. Before this incident, I had just paid them $450 for the cam shaft plus an additional problem they diagnosed. Because of this incident I now feel suspicious about their find. Stay away from this company.
Posted 07/30/09
bavarian has personal service
by DouglasYork
I go out of my way for service there to receive seemingly favored treatment and special attention where they know your car and have solved some inconvenient matters that always occur when you least expect ...too bad the dealer can't match price or service (or 1st fix rate)?...mike and robbie have saved my butt (BMW 540I or Benz E420) several times! Thank You Guys!!!
Pros: handled surprise issues w/quick follow-through
Cons: inconvenient location %*&@# atl traffic #$^%&?
Posted 07/16/09
Great Bimmer Shop!
by mski282
I recently brought my '97 6spd 540i in for routine service to Bavarian Imports. Mike (owner) gave me a courtesy ride to my office, then brought me back to the shop after the work was finished on the car. The work was completed for approximately $300 less than the closest dealer to my house. I will definitely be back again when my baby needs some professional help!
Pros: Thorough, Cost Effective, Friendly
Cons: None
Posted 05/05/09
Top shelf work with personal service.
by M5Atlanta
Mike, the owner, is always available and personally involved in customer satisfaction. He helped me find my M5 in 2000 and I've been taking both my M5 and E320 to Bavarian Imports for 10 years. Most patrons seem to be long term recurring customers and use Bavarian for both service and TireRack installation (as I do). Free car washes a big bonus.
Pros: Many techs on staff with M-car experience! Reasonable cost
Posted 05/05/09
The Best BMW Auto Repair in Atlanta
by PatrickT73
I recently started taking my car to Bavarian Imports after trying other BMW auto repair centers in the area. I have been very impressed with the professionalism and knowledge of the entire team at Bavarian. My car is always ready on time and there are never any last mintue surprises when they give me the estimates. If you have a BMW, Bavarian Imports is the place to go.
Pros: honest, professional
Posted 05/03/09
Great Service.
by phjordan
When I moved down to Atlanta, I hoped to find a BMW repair center that could take care of my car in the same way that my long time mechanic back home did. When I went to Bavarian, they exceeded all expectations. My car has never driven better and the level of attention they gave me was incredible.
Pros: Very thorough, honest, quick
Posted 04/01/09
Incredible Customer Service
by laurenatl
I took my BMW to Bavarian when my clutch starting slipping and the dealership told me that I needed to replace the entire transmission and gave me a a quote that brought me to tears. Mike, the owner, was very friendly, funny and attentive. It turned out that they just needed to make some minor adjustments. They got the car back to me in no time and they totally cleaned it up, which was a nice touch. I will definitely never take my BMW anywhere else.
Pros: Fast, Friendly and trustworthy
Posted 03/24/09
Not bad, but I'm sure there's better
by kenduncan
Took my '98 BMW 740 there for a year after getting a referral. The front desk guy Robby is a good guy, but twice I was told I needed repairs on things that I'm 99% sure this shop broke themselves. First time it was a radiator problem that needed fixing - after they had replaced my radiator hose a couple of weeks earlier. The next time it was a water pump pully, after they replaced my water pump! The oil changes were fast and reasonably priced, but I think I'm going to find another shop.
Posted 06/23/06