Metro Cycles

★★★★☆
Atlantas only new and pre-owned full service motorcycle dealership
  • 631 Thornton Rd

    Lithia Springs, GA 30122

    Map & Directions
  • 770-941-9050

About Metro Cycles

Categories
Hours
9am to 6pm Monday thru Saturday

Transportation & Storage

Transportation & Storage
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4.0 6
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.

The recent downturn in the economy took its toll at Metrocycles. We had to cut our staff in half and of course our customer service was lacking due to limited employee coverage. Metrocycles is back up to full song and our customer service

3
★★★★★

The recent downturn in the economy took its toll at Metrocycles. We had to cut our staff in half and of course our customer service was lacking due to limited employee coverage. Metrocycles is back up to full song and our customer service

.

These people really have poor customer service. I went in last week to check out some bikes and hopefully ride one home. I was their for about 30 min and never even got to tell someone hello. No one said anything to me. I actually tried to

3
★★★★★

These people really have poor customer service. I went in last week to check out some bikes and hopefully ride one home. I was their for about 30 min and never even got to tell someone hello. No one said anything to me. I actually tried to

.

DO NOT BUY FROM METRO! Bought a sport bike. After pulling away the bike would cut off occasionally when not on the throttle then cut off all together in the first month, their website states "all units are thouroughly checked and in A+ running condition", HA WHAT A JOKE! TOOK IT BACK TO THEM AND THEY FIND THE BIKE HAS CORRODED WIRES, GAS TANK VACUUM HOSE CAME COMPLETELY OFF, TAIL LIGHTS WERE JACKED UP AND STOPPED WORKING, BEWARE, YOU MIGHT DIE ON A METRO CYCLE BIKE! THEN THEY MADE ME PAY FOR THE REPAIR AND SAID THEY OFFERED A WARRANTY! TOTAL BS, NOT ONLY THAT, MANAGER WAS A TOTAL A-HOLE, THIS PLACE COULD CARELESS ABOUT YOU CUSTOMER SERVICE

0
★☆☆☆☆

DO NOT BUY FROM METRO! Bought a sport bike. After pulling away the bike would cut off occasionally when not on the throttle then cut off all together in the first month, their website states "all units are thouroughly checked and in A+ running condition", HA WHAT A JOKE! TOOK IT BACK TO THEM AND THEY FIND THE BIKE HAS CORRODED WIRES, GAS TANK VACUUM HOSE CAME COMPLETELY OFF, TAIL LIGHTS WERE JACKED UP AND STOPPED WORKING, BEWARE, YOU MIGHT DIE ON A METRO CYCLE BIKE! THEN THEY MADE ME PAY FOR THE REPAIR AND SAID THEY OFFERED A WARRANTY! TOTAL BS, NOT ONLY THAT, MANAGER WAS A TOTAL A-HOLE, THIS PLACE COULD CARELESS ABOUT YOU CUSTOMER SERVICE

Pros: Nothing!

Cons: Everything!

.

A little pricey. Not a large selection when looking for four-wheelers. Just was not impressed with customer service.

2
★★☆☆☆

A little pricey. Not a large selection when looking for four-wheelers. Just was not impressed with customer service.

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Business Response:

Customer service has been or new goal here at Metro in 2012. Our staff was low during the last couple of years due to economic pressures. Our focus is 100% customer service. We have a new service manager, parts manager and sales manager and Metro is striving for excellence every day.
.

A friend of mine told me if i wanted to see a bike before I bought, Metro was the place to go. Boy was he right. They have what must be 200 machines on the floor. I got to see every color of the 3 bikes I was considering plus a myriad of accessories. They even gave me a courtesy discount on my riding gear. Truly one stop shopping and only 14 miles from Atlanta. Do yourself a favor before you buy. Check these guys out.

PROS: Largest selection I've seen
CONS: Almost too many to choose from

5
★★★★★

A friend of mine told me if i wanted to see a bike before I bought, Metro was the place to go. Boy was he right. They have what must be 200 machines on the floor. I got to see every color of the 3 bikes I was considering plus a myriad of accessories. They even gave me a courtesy discount on my riding gear. Truly one stop shopping and only 14 miles from Atlanta. Do yourself a favor before you buy. Check these guys out.

PROS: Largest selection I've seen
CONS: Almost too many to choose from

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.

This spot has a good number of both new and used bikes. I like the selection and the prices are competitive. It a little off the beaten path though but it is worth going to take a look.

4
★★★★☆

This spot has a good number of both new and used bikes. I like the selection and the prices are competitive. It a little off the beaten path though but it is worth going to take a look.

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