La Vista Animal Hospital

I researched all the local vets to find the best price to remove my dog's baby teeth (which hadn't fallen out and were affecting her mood, bite, etc.). I got prices ranging from $200 up to $400!! LaVista quoted me around $150, including my pet's exam, and the total ended up being only $110 when all was said and done. I was very impressed with the Dr.'s and all of the staff. They were very friendly and up-front about everything, and I appreciated how well they cared for my pet. I've already referred them to co-workers and friends. I'll be taking my baby back there for sure!!

Posted 02/10/09 | Report Abuse

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I am also very surprised at the negative reviews. I have 3 dogs and 1 cat. I chose not to take them in at the same time, but I have done it before without a problem. My oldest dog has severe hip problems and my youngest puppy has a bad knee. They have spent time trying to show me my options and things to try before the expense of surgery. In one instant they told me to hold off on a hernia procedure that another vet that we adopted from highly recommended. Sure enough it healed on its own. I have also been in with an emergency injury that scared me to death and was treated wonderfully. They stayed late with me so I could take the puppy home (save that expense) but made sure she was okay after sedation. I have always thought the prices were extremely fair, and have been given estimates when asked. As you can see I have been in quite a bit recently and I have never noticed an upset client or any one being treated disrespectfully. The staff is always nice and helpful. I know so many people, both friends and family, who have taken their young pets, old pets, terminally sick pets, etc. and have always thought they were wonderful.

Posted 10/20/08 | Report Abuse

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I am old and the doctor still talked to me as if I were a child. I do not need a doctor trying to scream down my throat and convince me to perform services without an estimate. He never gives and estimate and when you pick your dog up the total is over 500 dollars. lazy doctor. Staff was very polite they seemed as if they had a ball and chain on their ankles

Posted 08/15/08 | Report Abuse

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I'm very surprised by Mary's experience and agree with Nancy. Both of my cats are geriatric patients now and have been seeing the vets at Lavista since we adopted them. I could not be more pleased with the care, nor with the compassion the entire staff demonstrates, The hospital is clean and welcoming. Furthermore, I am always allowed to accompany my cats into the exam room and stay with them for shots. My questions are always answered completely.

Posted 02/11/08 | Report Abuse

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I can't disagree with you more. Of the three vets there, I particularly favor one...but she's part time, so on occasion I've had to see the other ones as well. All are awesome and have treated me and my dog with consideration and care. We switched from another local practice that had tremendous change over of vets and I could never see the same one twice.

The front office staff of LaVista is wonderful as well. My dog is older and has had some bizarre occurances recently (copperhead bit among them) and the office staff has been considerate and very very caring.

Posted 10/13/07 | Report Abuse

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Bad news .. I think they medically treated my dogs adequately but the doctor is mean and that filters down to the front desk ... won't make eye contact, ignores that you spoke or asked a question, 3-4 pets? Forget an appointment for all on the same day.. they will not do it! You have to come in day-after-day-after-day-after-day .. and if you ask for better consideration, the doctor will get on the phone and yell at you and over-talk you .. the front desk does the same kind of stuff.. no eye contact.. Repeatedly, when checking out, won't tell you your business is complete, while you wait a very long time, then look up and coldly tell you it is finished. This happened several times and I finally realized it was deliberate.

I am in my 60s and expected a warm and caring experience and was ready to give the same in return. These people were a shock to me. They don't like people.

Posted 09/18/07 | Report Abuse

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