Dekalb Tire Co.

★★☆☆☆
33.8446 -84.2446
Map and Directions to Dekalb Tire Co

770-938-3680

2089 Northlake Pkwy

Tucker, GA

30084

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About Dekalb Tire Co.

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Automotive

Automotive
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Reviews 1 - 8 of 8.
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I went to this business (Dekalb tires in Tucker) on a recommendation from a co worker. Granted, I leave in Jonesboro and work at Ft McPherson in Atlanta. This is the worst place ever to do business. I went a total of 5 FIVE TIMES, and again this place is not around the corner from where I live or work. I first took my car there on the 15th of December 2010, my "check engine" light was on and my car would cut off when sitting at a stop light. $470.00, 2 weeks and over 9 hours missed work later my car still cuts off and "check engine" light is still illuminated. They gave me the complete run around. HONEST MY FOOT. They are VERY DISHONEST and all this the week before Christmas. I'll never go back or recommend anyone to this place and post "DO NOT DO BUSINESS WITH THESE PEOPLE everywhere and anywhere I can.

2
★★☆☆☆

I went to this business (Dekalb tires in Tucker) on a recommendation from a co worker. Granted, I leave in Jonesboro and work at Ft McPherson in Atlanta. This is the worst place ever to do business. I went a total of 5 FIVE TIMES, and again this place is not around the corner from where I live or work. I first took my car there on the 15th of December 2010, my "check engine" light was on and my car would cut off when sitting at a stop light. $470.00, 2 weeks and over 9 hours missed work later my car still cuts off and "check engine" light is still illuminated. They gave me the complete run around. HONEST MY FOOT. They are VERY DISHONEST and all this the week before Christmas. I'll never go back or recommend anyone to this place and post "DO NOT DO BUSINESS WITH THESE PEOPLE everywhere and anywhere I can.

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I have tried to use Dekalb tire in Tucker many times over the last 4 years... I have finally decided not to go back there... I have had many bad experiences there. They have always made things right but who wants to make two trips every time for an oil change and tire rotation. I had two hub caps broken while being forced of with a screwdriver or tool of some sort. They wouldn't replace them until they talked to the tech and verified that I was telling the truth. I have had lost lug nuts replaced with lugnuts that didn't match the others and were twice as long. Most recently I was told by them that I need a new oil pan and that my oil plug was cross threaded. Amazingly enough - they are the ones who changed my oil the last time.. I'm through with them.

1
★☆☆☆☆

I have tried to use Dekalb tire in Tucker many times over the last 4 years... I have finally decided not to go back there... I have had many bad experiences there. They have always made things right but who wants to make two trips every time for an oil change and tire rotation. I had two hub caps broken while being forced of with a screwdriver or tool of some sort. They wouldn't replace them until they talked to the tech and verified that I was telling the truth. I have had lost lug nuts replaced with lugnuts that didn't match the others and were twice as long. Most recently I was told by them that I need a new oil pan and that my oil plug was cross threaded. Amazingly enough - they are the ones who changed my oil the last time.. I'm through with them.

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1 out of 1 people found this review helpful.

.

Dekalb Tires - Sandy Springs: After spending almost $1,100 for two front tires on my Corvette, the tires were so worn after 8,800 that the metal was showing through on the inside. I took the car in early Saturday morning. After hearing nothing all day I called and was told my car was ready. When I arrived at the store, I found out they had done nothing and planned to do nothing. I found my original alignment specifications and compared that to another alignment I had recently done. The specs had not changed much, but it did show they had put a lot of negative camber on the tires (causing the inside to wear prematurely) and the caster setting was not even within their own allowable specs.

1
★☆☆☆☆

Dekalb Tires - Sandy Springs: After spending almost $1,100 for two front tires on my Corvette, the tires were so worn after 8,800 that the metal was showing through on the inside. I took the car in early Saturday morning. After hearing nothing all day I called and was told my car was ready. When I arrived at the store, I found out they had done nothing and planned to do nothing. I found my original alignment specifications and compared that to another alignment I had recently done. The specs had not changed much, but it did show they had put a lot of negative camber on the tires (causing the inside to wear prematurely) and the caster setting was not even within their own allowable specs.

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We would definitely recommend this car care center to everyone. They seem to be very honest in their work, and they always try to explain to you in detail of your car condition and your options. They will try their very best to accomodate you, and also give you a good & fair price. Also provide free shuttle service to pick you up or drop you off at your home or office. They have been around for quite a while. Have other locations too all around Atlanta.

4
★★★★☆

We would definitely recommend this car care center to everyone. They seem to be very honest in their work, and they always try to explain to you in detail of your car condition and your options. They will try their very best to accomodate you, and also give you a good & fair price. Also provide free shuttle service to pick you up or drop you off at your home or office. They have been around for quite a while. Have other locations too all around Atlanta.

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My family has been using Dekalb Tire for over 20 years. We have always found them to be honest in both their service and their pricing. We would not hesistate to recommend them to anyone.

5
★★★★★

My family has been using Dekalb Tire for over 20 years. We have always found them to be honest in both their service and their pricing. We would not hesistate to recommend them to anyone.

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Latest reviews from Citysearch.

.

I went in for a set of tires they had to get sent i to the store. The first time they had sold 2 of them pushing my tires back 1 week. They were working on my car for 1.5 hours then came to tell me I needed front brakes. It took them another 1.5 hours to do the front brakes. STAY AWAY UNLESS YOU HAVE A DAY TO WASTE

1
★☆☆☆☆

I went in for a set of tires they had to get sent i to the store. The first time they had sold 2 of them pushing my tires back 1 week. They were working on my car for 1.5 hours then came to tell me I needed front brakes. It took them another 1.5 hours to do the front brakes. STAY AWAY UNLESS YOU HAVE A DAY TO WASTE

Pros: POLITE

Cons: 3 HOURS FOR 4 TIRES AND FRONT BRAKES

.

These mechanics know nothing about cars. They were going to charge me $1073 for a part my car did not need. All it needed was an oil change and the serpentine belt changed. I came out of another repair shop for $150. Do not trust a tire shop to actually work on your car.

1
★☆☆☆☆

These mechanics know nothing about cars. They were going to charge me $1073 for a part my car did not need. All it needed was an oil change and the serpentine belt changed. I came out of another repair shop for $150. Do not trust a tire shop to actually work on your car.

Cons: Service

.

On March 17, 2007, I bought 4 new private brand (Warrior) tires from DeKalb Tire. These tires are made by Michelin. I discussed a road hazard warranty with the man behind the counter and indicated that I wanted to make sure that I had this warranty.

Fast forward less than 6 months...

A tire went flat while I was driving down I-85 on a Friday evening. A good samaritan stopped to help me change the tire. The next morning, I got up very early to get to DeKalb Tire to get the flat repaired. They informed me that it was non-repairable. They further informed me that they didn't have my tires instock, nor did any of their other locations. One final thing: a road hazard warranty was not on my purchase receipt as a separate line item, so I did not get the warranty that I asked for when I bought the tires. I was going to have to BUY a new tire. The guy said that they had a truck coming in on Monday, and they could call to let me know if the tire I needed came in. Yeah, he really thought I was dumb enough to spend more money there! I said no thanks, I will go somewhere else, and I drove straight over to Kaufman Tire. I cannot imagine ever going back to DeKalb Tire again. I think they thought I was just a woman and had just hatched yesterday. Sorry, but they tried to mess with the wrong person.

2
★★☆☆☆

On March 17, 2007, I bought 4 new private brand (Warrior) tires from DeKalb Tire. These tires are made by Michelin. I discussed a road hazard warranty with the man behind the counter and indicated that I wanted to make sure that I had this warranty.

Fast forward less than 6 months...

A tire went flat while I was driving down I-85 on a Friday evening. A good samaritan stopped to help me change the tire. The next morning, I got up very early to get to DeKalb Tire to get the flat repaired. They informed me that it was non-repairable. They further informed me that they didn't have my tires instock, nor did any of their other locations. One final thing: a road hazard warranty was not on my purchase receipt as a separate line item, so I did not get the warranty that I asked for when I bought the tires. I was going to have to BUY a new tire. The guy said that they had a truck coming in on Monday, and they could call to let me know if the tire I needed came in. Yeah, he really thought I was dumb enough to spend more money there! I said no thanks, I will go somewhere else, and I drove straight over to Kaufman Tire. I cannot imagine ever going back to DeKalb Tire again. I think they thought I was just a woman and had just hatched yesterday. Sorry, but they tried to mess with the wrong person.

Pros: polite

Cons: careless or fraudulent behaviour, I'm not sure which

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