Nci Inc

★★★☆☆

About Nci Inc

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We've been using NCI (Nichol's Custom Installation) to monitor our alarm system for 2 years. They have the most competitive price in the area, which I think is $10 per month. They bill once per year. The few times our alarm has gone off due to our error, we have been called very quickly and one time a police officer was sent just to make sure everything was ok. We've been very satisfied with the price and monitoring. They are lacking, however in customer service. It's difficult to get someone on the phone that's knowledgeable about procedures such as changing passwords and other functions. Overall a small, inexpensive, adequate monitoring company.

3
★★★☆☆

We've been using NCI (Nichol's Custom Installation) to monitor our alarm system for 2 years. They have the most competitive price in the area, which I think is $10 per month. They bill once per year. The few times our alarm has gone off due to our error, we have been called very quickly and one time a police officer was sent just to make sure everything was ok. We've been very satisfied with the price and monitoring. They are lacking, however in customer service. It's difficult to get someone on the phone that's knowledgeable about procedures such as changing passwords and other functions. Overall a small, inexpensive, adequate monitoring company.

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