Pug's Rugs & Carpets Inc

★★★★☆
34.182 -84.786
Map and Directions to Pug's Rugs & Carpets Inc

770-386-3373

715 Joe Frank Harris Pkwy SE

Cartersville, GA

30120

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About Pug's Rugs & Carpets Inc

Details
Hours
Mon - Fri, 8:30am - 5:30pm; Sat, 10am - 3pm; Sun, closed

Home & Garden

Home & Garden
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Reviews 1 - 15 of 15.
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I agree 100% with the other reviews. I bought laminate flooring there yesterday. It was seconds of the cheapest quality. I took it back today and the peon running the place laughed at me while demonstrating how easily it puts together. He made me feel like I was the one at fault, and then told me I would have to come back in an hour and talk to the boss lady. She was even worse than him. Told me that the flooring was for professionals and people go to school to learn how to put this particular kind down. They weren't going to give me my money back until I insisted. These people are crooks and I only dealt with them because they're on their last leg anyway and earned my sympathy. I will never, ever do business there again. Ever.

1
★☆☆☆☆

I agree 100% with the other reviews. I bought laminate flooring there yesterday. It was seconds of the cheapest quality. I took it back today and the peon running the place laughed at me while demonstrating how easily it puts together. He made me feel like I was the one at fault, and then told me I would have to come back in an hour and talk to the boss lady. She was even worse than him. Told me that the flooring was for professionals and people go to school to learn how to put this particular kind down. They weren't going to give me my money back until I insisted. These people are crooks and I only dealt with them because they're on their last leg anyway and earned my sympathy. I will never, ever do business there again. Ever.

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.

pugs rugs & carpets gave us a wonderful Experience w while shopping with them we went the just to look and end up getting our flooring from them the staff was patient and helpful and the price are great !
thank you P.J and Matthew And Ms. Pat for helping us with all of our flooring needs will pass long the savings and
friendliness

5
★★★★★

pugs rugs & carpets gave us a wonderful Experience w while shopping with them we went the just to look and end up getting our flooring from them the staff was patient and helpful and the price are great !
thank you P.J and Matthew And Ms. Pat for helping us with all of our flooring needs will pass long the savings and
friendliness

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.

I read these reviews before I decided to shop at Pug's Rugs,at first when I saw the negatives of a few I almost changed my mind. Boy am I glad I didnt they were awesome, even when there was a lil' mix up they were johnny on the spot and took care of me. I would recommend them to anyone! Family business of 30 years says it all. You will never satisfy everyone but you did me! Tired of all those big chain stores .I appreicate the straight forward and honesty. Thanks PUG's!

5
★★★★★

I read these reviews before I decided to shop at Pug's Rugs,at first when I saw the negatives of a few I almost changed my mind. Boy am I glad I didnt they were awesome, even when there was a lil' mix up they were johnny on the spot and took care of me. I would recommend them to anyone! Family business of 30 years says it all. You will never satisfy everyone but you did me! Tired of all those big chain stores .I appreicate the straight forward and honesty. Thanks PUG's!

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.

Terrible customer service! The wood flooring we bought must have been seconds. Very inconsistent and hard to put down. We went to another company (Dodd's carpet in Cartersville) and bought wood that went down perfectly. When we tried to talk to Pugs Rugs they were very defensive and rude. They will not stand behind their product. Do yourself a favor and just avoid this place.

1
★☆☆☆☆

Terrible customer service! The wood flooring we bought must have been seconds. Very inconsistent and hard to put down. We went to another company (Dodd's carpet in Cartersville) and bought wood that went down perfectly. When we tried to talk to Pugs Rugs they were very defensive and rude. They will not stand behind their product. Do yourself a favor and just avoid this place.

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1 out of 1 people found this review helpful.

.

purchased hardwood flooring. several boxes busted and once installed, the flooring was warped and concave. I will NEVER buy from this company becuase when i voiced my concern they made me feel as if it was something I did and never came to look at the floor. They instead filed a claim with the manufacturer who (suprise suprise) sent their rep who, on a rainy day, claimed the reading of 24% moisture in my crawl space was the reason. Hey guys, this is the deep south and the humidity that day was 100%! And who do you think this rep will side with? The one signing his paycheck.

1
★☆☆☆☆

purchased hardwood flooring. several boxes busted and once installed, the flooring was warped and concave. I will NEVER buy from this company becuase when i voiced my concern they made me feel as if it was something I did and never came to look at the floor. They instead filed a claim with the manufacturer who (suprise suprise) sent their rep who, on a rainy day, claimed the reading of 24% moisture in my crawl space was the reason. Hey guys, this is the deep south and the humidity that day was 100%! And who do you think this rep will side with? The one signing his paycheck.

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1 out of 1 people found this review helpful.

.

I purchased my carpet, pad (highest quality) and laminate flooring for my 1800 sq.ft. home in April, 2005. Total cost, $5,000 and it looked beautiful. We sold the house a year later and wished we could have purchased flooring for our new home at Pugs because after four years, this carpet is worn out and the padding is thin. As soon as I can afford it, I will be re-doing this house at Pugs!

5
★★★★★

I purchased my carpet, pad (highest quality) and laminate flooring for my 1800 sq.ft. home in April, 2005. Total cost, $5,000 and it looked beautiful. We sold the house a year later and wished we could have purchased flooring for our new home at Pugs because after four years, this carpet is worn out and the padding is thin. As soon as I can afford it, I will be re-doing this house at Pugs!

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I had heard good things about this company,so i drove by today 10/29/08. I took them my dimensions of my two rooms,2 closets and a hallway that need carpet.i handed the young man my room dimensionsin feet and inches. i had already calculated about 469sq feet(52 sq yards).To be safe 490 sq feet (54.4 sq yards). After some quick calculations he said i needed 84 sq yards for waste and ,i zoned him out after that because that was one of the scam#2 on listed on decorate-redecorate.com .He was telling me i needed 270 sq feet of extra carpet for WASTE!!!! I don't think so.

2
★★☆☆☆

I had heard good things about this company,so i drove by today 10/29/08. I took them my dimensions of my two rooms,2 closets and a hallway that need carpet.i handed the young man my room dimensionsin feet and inches. i had already calculated about 469sq feet(52 sq yards).To be safe 490 sq feet (54.4 sq yards). After some quick calculations he said i needed 84 sq yards for waste and ,i zoned him out after that because that was one of the scam#2 on listed on decorate-redecorate.com .He was telling me i needed 270 sq feet of extra carpet for WASTE!!!! I don't think so.

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1 out of 1 people found this review helpful.

.

Their low grade is Home Depot and Lowe's top grade! Shocked! They have the best flooring at the best price! Home Depot was going to sell me carpet and vinyl for 4.99 sq ft. Pug's Rugs sold me the same at 4.99 a yard! More for the money by the yard, than the old scam of sq. foot! Lesson well learned! Thank You Pug's Rugs.

5
★★★★★

Their low grade is Home Depot and Lowe's top grade! Shocked! They have the best flooring at the best price! Home Depot was going to sell me carpet and vinyl for 4.99 sq ft. Pug's Rugs sold me the same at 4.99 a yard! More for the money by the yard, than the old scam of sq. foot! Lesson well learned! Thank You Pug's Rugs.

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.

We purchased Bruce Brand wood flooring from Pugs Rugs for almost half the price of the exact same wood at Home Depot!
Great people to do business with and they had as many, if not more, choices than Home Depot!

5
★★★★★

We purchased Bruce Brand wood flooring from Pugs Rugs for almost half the price of the exact same wood at Home Depot!
Great people to do business with and they had as many, if not more, choices than Home Depot!

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Although the exterior of this place is really old, and it looks as though they have merged two warehouses together, they have a great variety of products for your flooring at a very reasonable price, more like a flooring outlet.

4
★★★★☆

Although the exterior of this place is really old, and it looks as though they have merged two warehouses together, they have a great variety of products for your flooring at a very reasonable price, more like a flooring outlet.

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.

WIth enough laminate flooring to do three rooms, the people at Pugs Rugs were more than helpful in filling my order, supplying me with foam and even a remnant carpet for a bedroom, all at a reasonable cost. It isn't name brand, but it has stood up to kids, dogs and dirt, just as predicted by them at the time of sale. I happily recommend them as a good company to deal with.

4
★★★★☆

WIth enough laminate flooring to do three rooms, the people at Pugs Rugs were more than helpful in filling my order, supplying me with foam and even a remnant carpet for a bedroom, all at a reasonable cost. It isn't name brand, but it has stood up to kids, dogs and dirt, just as predicted by them at the time of sale. I happily recommend them as a good company to deal with.

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Latest reviews from Citysearch.

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I just wanted to say thank you for new floors! Great services and my carpet feels wonderful!

6
★★★★★

I just wanted to say thank you for new floors! Great services and my carpet feels wonderful!

.

Wonderful place, great selections...was going to buy first, but saved tons on seconds and they were open about what was to be seen as the second. We used Matthew to install our floors. A wonderful young man and we love our floors. I now

6
★★★★★

Wonderful place, great selections...was going to buy first, but saved tons on seconds and they were open about what was to be seen as the second. We used Matthew to install our floors. A wonderful young man and we love our floors. I now

.

how can wood that has a "2" on the back of it be first quality? It wouldn't fit together and right out of the box you could see the waviness of the board. To compound it the owners and their children treated us rudely, acted like it was

6
★★★★★

how can wood that has a "2" on the back of it be first quality? It wouldn't fit together and right out of the box you could see the waviness of the board. To compound it the owners and their children treated us rudely, acted like it was

.

Bought flooring on 5/19/09 My name was put on the flooring and a sold sign affixed.I went back 5/26/09 and the flooring had been sold.the owner was very rude ,She tried to get me to take another color.I refused. it would not match the flooring already installed.She said it was an accident. Not So. you don`t pull paid and a name off and call it an accident.I explained to her that I have 2 men from south carolina here to install the flooring she said this was not her problem. however I had to pay the men $200.00
for their trip.I would not reccomend this company to any of my friends.I bought what i wanted at LUMBER LIQUIDATORS $200.00 cheaper.

1
★☆☆☆☆

Bought flooring on 5/19/09 My name was put on the flooring and a sold sign affixed.I went back 5/26/09 and the flooring had been sold.the owner was very rude ,She tried to get me to take another color.I refused. it would not match the flooring already installed.She said it was an accident. Not So. you don`t pull paid and a name off and call it an accident.I explained to her that I have 2 men from south carolina here to install the flooring she said this was not her problem. however I had to pay the men $200.00
for their trip.I would not reccomend this company to any of my friends.I bought what i wanted at LUMBER LIQUIDATORS $200.00 cheaper.

Pros: CANT NAME ONE.

Cons: DONT BUY AND PAY CASH AND PICk UP LATER>

Message from Pug's Rugs & Carpets Inc

We are a family owned business for 30 years. Come check us out for the best deals. We pride ourselves with honesty and integrity. All the name brands in flooring that you appreciate with down home goodness. 770-386-3373

More about Pug's Rugs & Carpets Inc

Hardwood, laminates, vinyl, carpet,rugs. Supplies,padding and all the brands you appreciate. Ask about our seconds. A place to trust for all your flooring needs. Hey ask for Pug!

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