Discount Tire Warehouse

★★★☆☆

About Discount Tire Warehouse

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Automotive

Automotive
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3.0 2
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I found this guy in the yellow pages, which was my first mistake. His quote was a little high but I really needed my vehicle fixed and he offered same day service. When the job was done, my struts seemed to work fine and the pulley he replaced made much less noise than before. The vehicle still pulled a little to the right, but the alignment was substantially improved.

However, when I got home, I noticed a new leak coming from beneath the car. I called Discount Tire Warehouse and the merchant indicated "it's probably a hose" and to bring it in for warranty work. I called the store and he indicated that there were now three leaks! He tried to get me to pay him for fixing the leaks and I was surprised. I asked him why the change and told him I was disappointed. He hung up on me.

I've learned that when looking for a mechanic, always use a trusted mechanic or ask a friend's advice. If that does not work, you'll probably end up saving money going directly to your dealer and paying extra for a job done right first time. In the end, I won't use this mechanic again.

1
★☆☆☆☆

I found this guy in the yellow pages, which was my first mistake. His quote was a little high but I really needed my vehicle fixed and he offered same day service. When the job was done, my struts seemed to work fine and the pulley he replaced made much less noise than before. The vehicle still pulled a little to the right, but the alignment was substantially improved.

However, when I got home, I noticed a new leak coming from beneath the car. I called Discount Tire Warehouse and the merchant indicated "it's probably a hose" and to bring it in for warranty work. I called the store and he indicated that there were now three leaks! He tried to get me to pay him for fixing the leaks and I was surprised. I asked him why the change and told him I was disappointed. He hung up on me.

I've learned that when looking for a mechanic, always use a trusted mechanic or ask a friend's advice. If that does not work, you'll probably end up saving money going directly to your dealer and paying extra for a job done right first time. In the end, I won't use this mechanic again.

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A about amonth ago we bought a new/used van and the A/C compressor burned out. The van was towed to Discount Tire Warehouse where they found out the problem. John called me numerous times to let me know what was going on and how much repairs would be BEFORE doing anything. He was definitly great to work with and I will be a repeat customer.

5
★★★★★

A about amonth ago we bought a new/used van and the A/C compressor burned out. The van was towed to Discount Tire Warehouse where they found out the problem. John called me numerous times to let me know what was going on and how much repairs would be BEFORE doing anything. He was definitly great to work with and I will be a repeat customer.

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