P C Medic

★★★★☆
  • 146 Bankhead Hwy Suite 305

    Carrollton, GA 30117

    Map & Directions
  • 770-832-9776

4.0909 11
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.

I wrote a bad review for them on Google - but later found out that it was actually an issue with my network - sorry PC EMT you guys are great!

5
★★★★★

I wrote a bad review for them on Google - but later found out that it was actually an issue with my network - sorry PC EMT you guys are great!

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When I walked into this computer repair shop - I was greeted with a smile from Zo and Warren. They listened to my problems with my Toshiba Laptop and got me checked it and on my way in just a few minutes. Within 5 hours they called me and told me the issue with my laptop. They said it would take a couple hours to fix. This morning they called me and told me the laptop service was complete and it was ready to pick up. When I came to pick it up they spent 30 minutes with me and showed me everything they did and answered a lot of questions that I had. THANK YOU SO MUCH PC EMT. Great customer service, great prices and a great team of experts you can really rely on. THANK YOU AGAIN!

5
★★★★★

When I walked into this computer repair shop - I was greeted with a smile from Zo and Warren. They listened to my problems with my Toshiba Laptop and got me checked it and on my way in just a few minutes. Within 5 hours they called me and told me the issue with my laptop. They said it would take a couple hours to fix. This morning they called me and told me the laptop service was complete and it was ready to pick up. When I came to pick it up they spent 30 minutes with me and showed me everything they did and answered a lot of questions that I had. THANK YOU SO MUCH PC EMT. Great customer service, great prices and a great team of experts you can really rely on. THANK YOU AGAIN!

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.

I'm not well acquainted with computer repair and I'm always a little skeptical about taking my notebook to certain pc repair stores. PC EMT 24/7 totally changed my perception! They gave me a diagnosis, explained what needed to be done in order to repair the notebook, and delivered great service in no time! Two thumbs up!

5
★★★★★

I'm not well acquainted with computer repair and I'm always a little skeptical about taking my notebook to certain pc repair stores. PC EMT 24/7 totally changed my perception! They gave me a diagnosis, explained what needed to be done in order to repair the notebook, and delivered great service in no time! Two thumbs up!

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i was very happy with the immediate attention I received to myprinter,fax, router problem with my home computer and thelap top I use at home. A specialist visited my home and gave me a Short fix for a complicated problem and offered a good price on a long term fix. The turn around time was great and the qte I received for the new equipment that was admittedly much needed was in the ballpark. I would recommend this company and feel the specialists are trustworthy and helpful.

5
★★★★★

i was very happy with the immediate attention I received to myprinter,fax, router problem with my home computer and thelap top I use at home. A specialist visited my home and gave me a Short fix for a complicated problem and offered a good price on a long term fix. The turn around time was great and the qte I received for the new equipment that was admittedly much needed was in the ballpark. I would recommend this company and feel the specialists are trustworthy and helpful.

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1 out of 2 people found this review helpful.

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On 23 January 2009 we contacted PC / EMT to purchase 2 computers with a specific list of components and were promised they would be available that night. They were not. We were told (via telephone) that they might be ready in the morning of on 24 January 2009. They were not. We were told that they would be ready on the morning of 26 January at 9AM. They were not. Our technician was at the store to pickup the systems and was notified that the computers were not ready because some of the components were defective. Our technician observed that in fact they had attempted to use incompatible components (DRAM) and would have to acquire compatible components for the systems to operate at all. We were assured that the systems would be available for pickup on the following morning (27 January) at 7AM. They were not. On 27 January at 7AM I was at the store and was notified by Zoheb Gilani that the components were still defective. They needed to acquire replacements components (again?) and the system would be available at 11AM. I notified Zoheb Gilani that the machines must be fixed, working and ready to pickup by Noon or we would be cancelling the order. On 27 January at approximately 11:30AM I received a call from Zoheb Gilani notifying me that the machines were still not working. A problem had arisen some time before (possibly Friday or Saturday) and a number of hours had been spent (even as recently as the morning hours before my arrival) attempting to correct the issue. Zoheb Gilani claimed to be en route to some technical resource that he claimed would be most likely to resolve the issue. As this notification of a new problem was in direct contradiction to my conversation with the vendor at 7AM the same day, I notified him that we were cancelling our order. As an aside, we obtained one system meeting our specifications that afternoon and another the following day from a different vendor. I wish we'd had the VISION to look elsewhere before.Pros: they promise wellCons: they deliver poorly.

1
★☆☆☆☆

On 23 January 2009 we contacted PC / EMT to purchase 2 computers with a specific list of components and were promised they would be available that night. They were not. We were told (via telephone) that they might be ready in the morning of on 24 January 2009. They were not. We were told that they would be ready on the morning of 26 January at 9AM. They were not. Our technician was at the store to pickup the systems and was notified that the computers were not ready because some of the components were defective. Our technician observed that in fact they had attempted to use incompatible components (DRAM) and would have to acquire compatible components for the systems to operate at all. We were assured that the systems would be available for pickup on the following morning (27 January) at 7AM. They were not. On 27 January at 7AM I was at the store and was notified by Zoheb Gilani that the components were still defective. They needed to acquire replacements components (again?) and the system would be available at 11AM. I notified Zoheb Gilani that the machines must be fixed, working and ready to pickup by Noon or we would be cancelling the order. On 27 January at approximately 11:30AM I received a call from Zoheb Gilani notifying me that the machines were still not working. A problem had arisen some time before (possibly Friday or Saturday) and a number of hours had been spent (even as recently as the morning hours before my arrival) attempting to correct the issue. Zoheb Gilani claimed to be en route to some technical resource that he claimed would be most likely to resolve the issue. As this notification of a new problem was in direct contradiction to my conversation with the vendor at 7AM the same day, I notified him that we were cancelling our order. As an aside, we obtained one system meeting our specifications that afternoon and another the following day from a different vendor. I wish we'd had the VISION to look elsewhere before.Pros: they promise wellCons: they deliver poorly.

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0 out of 3 people found this review helpful.

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I'd a problem with my laptop not booting up, they ran diagnostics (with the free coupon here), and immediately told that my Motherboard had blown up. Promptly got a new motherboard (But was costlier than those advertised on Online shops), and fixed it up, in a week, as the motherboard took time to get shipped.
Their Service, Customer experience all are tooo good. Except that, they need to keep in check the "prices" for which they offer the parts for replacement or otherwise.

5
★★★★★

I'd a problem with my laptop not booting up, they ran diagnostics (with the free coupon here), and immediately told that my Motherboard had blown up. Promptly got a new motherboard (But was costlier than those advertised on Online shops), and fixed it up, in a week, as the motherboard took time to get shipped.
Their Service, Customer experience all are tooo good. Except that, they need to keep in check the "prices" for which they offer the parts for replacement or otherwise.

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1 out of 1 people found this review helpful.

.

One night while I was working, my computer displayed the "blue screen of death" The next morning I dropped it off to PC Medic 24/7 on State Bridge Road. About an hour later a technician called me with a diagnoses of my problem. The technician said that a file was corrupted and that it would take about an hour of labor to correct the problem. He fixed it and I picked up my computer on my way home from work the same day. These PC Medics are great!

4
★★★★☆

One night while I was working, my computer displayed the "blue screen of death" The next morning I dropped it off to PC Medic 24/7 on State Bridge Road. About an hour later a technician called me with a diagnoses of my problem. The technician said that a file was corrupted and that it would take about an hour of labor to correct the problem. He fixed it and I picked up my computer on my way home from work the same day. These PC Medics are great!

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1 out of 1 people found this review helpful.

.

PC Medic is operated by a gentleman who knows computers inside and out--both hardware and software. You're as likely as not to find him strumming a guitar as you walk in the door, and you can further relax when you realize he will give you a straightforward assessment and astute diagnosis of what ails your computer. He can clean up the miscellaneous crud you collect on the internet and make the thing work like new. If he can't fix it, he'll tell you--and not charge you. You might even consider letting him "tune up" your computer to make it work faster, and by doing that may avoid having to get a newer one. He's another one of the "Mom and Pop" businesses that make Carroll tick.

5
★★★★★

PC Medic is operated by a gentleman who knows computers inside and out--both hardware and software. You're as likely as not to find him strumming a guitar as you walk in the door, and you can further relax when you realize he will give you a straightforward assessment and astute diagnosis of what ails your computer. He can clean up the miscellaneous crud you collect on the internet and make the thing work like new. If he can't fix it, he'll tell you--and not charge you. You might even consider letting him "tune up" your computer to make it work faster, and by doing that may avoid having to get a newer one. He's another one of the "Mom and Pop" businesses that make Carroll tick.

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2 out of 2 people found this review helpful.

.

Had a hardware failure of a Laptop and brought it here for diagnosis. They informed me that the motherboard needed replacement, a ~$500 repair. I declined the repairs -- for that kind of money it's easier just to buy a new laptop.

When I had the time, I did some research of my own and discovered the problem was a bad stick of Kingston memory. The memory was under a lifetime warranty and Kingston replaced it at no charge. They even paid the shipping both ways. Actual repair cost -- $0.

To add insult to injury, the top of my laptop was returned smudged and scratched, indicative of rough handling on a hard dirty surface.

I informed PC Medic of their "mistake" and got my money back. They are incompetent -- avoid them.

1
★☆☆☆☆

Had a hardware failure of a Laptop and brought it here for diagnosis. They informed me that the motherboard needed replacement, a ~$500 repair. I declined the repairs -- for that kind of money it's easier just to buy a new laptop.

When I had the time, I did some research of my own and discovered the problem was a bad stick of Kingston memory. The memory was under a lifetime warranty and Kingston replaced it at no charge. They even paid the shipping both ways. Actual repair cost -- $0.

To add insult to injury, the top of my laptop was returned smudged and scratched, indicative of rough handling on a hard dirty surface.

I informed PC Medic of their "mistake" and got my money back. They are incompetent -- avoid them.

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0 out of 2 people found this review helpful.

.

when you computer or lap top gets a virus it is worth the drive to Pc Medic. They are awesome!!!!!!!!!! They will fix your computer in no time at all because they know how important a computer is. They do there best to keep all your work and get that virus off. Prices are great. they are about 30 minutes or so from Atlanta but again it is worth the drive to know you are getting your computer fixed fast and right.

5
★★★★★

when you computer or lap top gets a virus it is worth the drive to Pc Medic. They are awesome!!!!!!!!!! They will fix your computer in no time at all because they know how important a computer is. They do there best to keep all your work and get that virus off. Prices are great. they are about 30 minutes or so from Atlanta but again it is worth the drive to know you are getting your computer fixed fast and right.

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2 out of 2 people found this review helpful.

.

Our computer had caught a virus from our downloads,and was fried. We took it in to Pc Medic,and in one day they were able to totally reprogram it to it's new state. The only downside is it is also a pc sales,and they do try to sell you what they have as apposed to fixing,but they respect your answer. Very fair pricing, as a matter of fact prior to taking it to them we had phoned around,and theirs was the absolute cheapest around. They even backup your music files or programs to cd prior to reprogramming at no extra charge.

4
★★★★☆

Our computer had caught a virus from our downloads,and was fried. We took it in to Pc Medic,and in one day they were able to totally reprogram it to it's new state. The only downside is it is also a pc sales,and they do try to sell you what they have as apposed to fixing,but they respect your answer. Very fair pricing, as a matter of fact prior to taking it to them we had phoned around,and theirs was the absolute cheapest around. They even backup your music files or programs to cd prior to reprogramming at no extra charge.

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2 out of 2 people found this review helpful.

Message from P C Medic

We provide the home and business computer user with fast, friendly, and professional computer sales, service and support while maintaining an unsurpassed level of customer service.



Technicians at PC EMT 24/7 are a new breed of computer specialist who personalizes their service from custom-built computers to home and business networking. Specialists are available 24/7 to offer guidance and to fix any PC problem anytime, anywhere.

 

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