Best Buy
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Message from Best Buy
Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.
Editorial by Citysearch
In ShortFounded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Key Points
- Consumer Electronics
- Personal Computers & Software
- Home Appliances
The Inside Scoop
- Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
- The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
- Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Insider Pages Reviews for Best Buy
In February went into the Best Buys, which by the way should change it's name because Wal-mart out price them on a lot of the same items, to have my laptop serviced because I was told by Toshiba that Best Buys is an authorized dealer for them. I was refused service because I didn't have a receipt where I had purchased my laptop from them. What is worse is this information came from one of the managers. It shouldn't matter that the laptop wasn't purchased from them. That is not a requirement. I contacted Toshiba and complained about the treatment I received and they told me that should not have happened.
Today 4/10/09 I went in to buy a charger adapter for my laptop. One of the Geeks came out to assist me and showed me one that cost about 109.00 and I told him I didn't want to spend that much. The clerk said that I couldnt get one any cheaper than that and I told him that he is incorrect because I just left a store selling it for 89.99 and his remark was "fine then" and walked away from me.
Where does this lack of concern for the customer come from. To be as expensive as they are, they should treat the customer better since we are being overcharged to begin with. I have had other friends to tell me the same thing.
I was happy to assist a customer that was looking to buy a boost phone for 39.99 I happily told her she could get it cheaper at Wal-mart for 19.99. She even said the customer service there is terrible. They will end up just like Circuit City at the rate they are going. They will never get a dime from me unless its my last and only option and even then I will think about it long and hard.
V. Smith
Douglasville, Ga
vanfsmith@hotmail.com
Posted 04/10/09 | Report Abuse
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it's a cold feeling store! i have been in there a few times and the staff all seems like they rather be in some other planet then where they are. they don't want to help you find any thing because they rather hide.
PROS: none
CONS: to many to list
Posted 08/03/05 | Report Abuse
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