Plato's Closet

★★★☆☆
  • 2480 Briarcliff Rd Ne # 17 Ste 2

    Atlanta, GA 30329

    Map & Directions
  • 404-929-0224

About Plato's Closet

Hours
Mon - Sat, 10am - 7pm; Sun, closed

Shopping

Shopping
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On Saturday, October 13, 2007, I visited the Plato??s Closet in the Loehmann's Plaza in Atlanta, GA.

This is was my first visit to the store ?? I had recently lost some weight and thought I would visit the store in hopes of selling the brand-name clothes that were now too big for me. I heard of the store from a friend of a friend, etc.

First let me say, I was not impressed from the minute I entered the store.

I was not greeted by any employee. In fact, I had to ask an employee behind the counter who I could speak to in regards to selling clothes. The male employee acted like I was putting him out him out by asking this question. Needless to say, he provided me with a form to fill out ?? still no ??hello, welcome? etc. The male employee said it would take awhile ?? they were very busy. So I decided to browse around the store, but I was not impressed by the selection ?? thought the clothes were a little out of style ?? but that is just a personal opinion since the store only bought a few of my items for a total of $7 ?? which are the items I thought were out of style.

But really, my biggest complaint regards the customer service ?? or should I say the lack of customer service! I was told that the store does not purchase any clothes that are altered ?? however, I found a piece of clothing that was clearly altered ?? of which a male employee told me he would take a discount off if I decided to purchase the item. Once I approached the counter to purchase this item, I told the female employee that the male employee told me he would take a discount off the item since it was altered. The female employee had an attitude towards me and called over the male employee and asked him what I was talking about. Needless to say, the male employee said to the female employee ??now that I think about it, no discount needs to be given.? Really, I just stood in line to buy this item since the male employee informed me that a discount could be given ?? but now the male employee does not feel like giving the discount to me ?? really? Where is the integrity? What about keeping your commitments and treating customers with respect? Obviously, the employees truly did not mind being rude, short, or disrespectful. In fact, the experience was quite shocking that any business could continue to earn profits with such lack of customer service.

Overall, the visit was not worth the effort ?? would rather donate the clothes to those less fortunate!

1
★☆☆☆☆

On Saturday, October 13, 2007, I visited the Plato??s Closet in the Loehmann's Plaza in Atlanta, GA.

This is was my first visit to the store ?? I had recently lost some weight and thought I would visit the store in hopes of selling the brand-name clothes that were now too big for me. I heard of the store from a friend of a friend, etc.

First let me say, I was not impressed from the minute I entered the store.

I was not greeted by any employee. In fact, I had to ask an employee behind the counter who I could speak to in regards to selling clothes. The male employee acted like I was putting him out him out by asking this question. Needless to say, he provided me with a form to fill out ?? still no ??hello, welcome? etc. The male employee said it would take awhile ?? they were very busy. So I decided to browse around the store, but I was not impressed by the selection ?? thought the clothes were a little out of style ?? but that is just a personal opinion since the store only bought a few of my items for a total of $7 ?? which are the items I thought were out of style.

But really, my biggest complaint regards the customer service ?? or should I say the lack of customer service! I was told that the store does not purchase any clothes that are altered ?? however, I found a piece of clothing that was clearly altered ?? of which a male employee told me he would take a discount off if I decided to purchase the item. Once I approached the counter to purchase this item, I told the female employee that the male employee told me he would take a discount off the item since it was altered. The female employee had an attitude towards me and called over the male employee and asked him what I was talking about. Needless to say, the male employee said to the female employee ??now that I think about it, no discount needs to be given.? Really, I just stood in line to buy this item since the male employee informed me that a discount could be given ?? but now the male employee does not feel like giving the discount to me ?? really? Where is the integrity? What about keeping your commitments and treating customers with respect? Obviously, the employees truly did not mind being rude, short, or disrespectful. In fact, the experience was quite shocking that any business could continue to earn profits with such lack of customer service.

Overall, the visit was not worth the effort ?? would rather donate the clothes to those less fortunate!

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My neice was looking to have a yard sale but I convinced her to try a consignment shop. I was living on Briarcliff at the time so we went to Plato's Closet since it was in the neighborhood. She brought in two garbage bags of stuff that should would have thrown away. She ended up getting just over $200 for the things they would accept. Unlike other consignment shops, Plato's Closet pays you a percentage of what they anticipate making off of the items.

PROS: You get paid before they make the sale
CONS: Very limited in what types and sizes are accepted

4
★★★★☆

My neice was looking to have a yard sale but I convinced her to try a consignment shop. I was living on Briarcliff at the time so we went to Plato's Closet since it was in the neighborhood. She brought in two garbage bags of stuff that should would have thrown away. She ended up getting just over $200 for the things they would accept. Unlike other consignment shops, Plato's Closet pays you a percentage of what they anticipate making off of the items.

PROS: You get paid before they make the sale
CONS: Very limited in what types and sizes are accepted

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