Laurel Heights Hospital

★★★★☆
  • 934 Briarcliff Rd NE

    Atlanta, GA 30306

    Map & Directions
  • 404-888-7860

About Laurel Heights Hospital

Categories
Hours
Daily, 24 hrs

Health & Medical

Health & Medical
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4.0 3
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I was a client at Laurel Heights for 9 months back in 1999-2000 and today I have two graduate degrees and work in the healthcare field myself. The trick to Laurel Heights though is that they can only help children/teens who want to change their own behavior, their parents desire for their behavior to change is not enough. I attended high school an extra year when I got out to be able to go to college because of accreditation issues however I had no issues with that because I resolved my other issues first. Parents who would not send their kids to Laurel Heights over that issue need to ask themselves what the odds are their kids will graduate high school anyway without getting help. The staff here are great with their clients. They do not have ""attitude"" issues but it's also not their job to give parents daily updates they have weekly visitation hours during which parents can come visit their children and see progress for themselves. With only 3-4 staff on duty in a unit on a daily basis they may be busy controlling clients throwing furniture, cutting their wrists etc. they really aren't lazy they just don't have time to sit on the phone and gab. In terms of what I gained from my experience beyond what I came for I learned a great deal about people of other races and religious backgrounds and that really helped to prepare me for the real world. I also found the brothers and sisters I always wanted and never had growing up and true to my promise to them I never forgot any of them although we might have lost touch as I was going through other placements. In fact in grad school many times when I wanted to give up it was my promise to them that was able to keep me going as we all made a pact that if we were successful we'd use that influence to bring attention to issues we faced. Just felt the need to defend a great institution in the community. \n

2
★★★★★

I was a client at Laurel Heights for 9 months back in 1999-2000 and today I have two graduate degrees and work in the healthcare field myself. The trick to Laurel Heights though is that they can only help children/teens who want to change their own behavior, their parents desire for their behavior to change is not enough. I attended high school an extra year when I got out to be able to go to college because of accreditation issues however I had no issues with that because I resolved my other issues first. Parents who would not send their kids to Laurel Heights over that issue need to ask themselves what the odds are their kids will graduate high school anyway without getting help. The staff here are great with their clients. They do not have ""attitude"" issues but it's also not their job to give parents daily updates they have weekly visitation hours during which parents can come visit their children and see progress for themselves. With only 3-4 staff on duty in a unit on a daily basis they may be busy controlling clients throwing furniture, cutting their wrists etc. they really aren't lazy they just don't have time to sit on the phone and gab. In terms of what I gained from my experience beyond what I came for I learned a great deal about people of other races and religious backgrounds and that really helped to prepare me for the real world. I also found the brothers and sisters I always wanted and never had growing up and true to my promise to them I never forgot any of them although we might have lost touch as I was going through other placements. In fact in grad school many times when I wanted to give up it was my promise to them that was able to keep me going as we all made a pact that if we were successful we'd use that influence to bring attention to issues we faced. Just felt the need to defend a great institution in the community. \n

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My 16 year old daughter seems to be making some good progress at LHH however I am basing this on what she tells me since I don't get regular updates from docs and therapists.\n\nThe communication with staff has been difficult to non-existent. I call regularly for updates and get treated as a nuisance. Some staff have big attitude problems and seem to feel attacked when approached with any questions. Return phone calls and emails can take over a week!\n\nMet with the principal of the ""accredited"" school to write a 504 Plan. They informed me my daughter wouldn't be receiving any high school credits since they just pick and chose GPS to teach at random. When I addressed questions such as certification, accreditation, and best practices I was met with silence and blank stares.\n\nMy daughter has related stories of staff being rude and disrespectful to her, but that's her side so I don't know what actually occurred. I do know it takes them a VERY long time to distribute her belongings/mail to her and that some items have been misplaced while awaiting check in.\n\nAll in all, she's content there so I am satisfied for now. If she wasn't showing any progress I would run for the hills.

1
★★☆☆☆

My 16 year old daughter seems to be making some good progress at LHH however I am basing this on what she tells me since I don't get regular updates from docs and therapists.\n\nThe communication with staff has been difficult to non-existent. I call regularly for updates and get treated as a nuisance. Some staff have big attitude problems and seem to feel attacked when approached with any questions. Return phone calls and emails can take over a week!\n\nMet with the principal of the ""accredited"" school to write a 504 Plan. They informed me my daughter wouldn't be receiving any high school credits since they just pick and chose GPS to teach at random. When I addressed questions such as certification, accreditation, and best practices I was met with silence and blank stares.\n\nMy daughter has related stories of staff being rude and disrespectful to her, but that's her side so I don't know what actually occurred. I do know it takes them a VERY long time to distribute her belongings/mail to her and that some items have been misplaced while awaiting check in.\n\nAll in all, she's content there so I am satisfied for now. If she wasn't showing any progress I would run for the hills.

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Laurel Heights provides residental psychiatric care for children and adolescents. Many of the children in this hospital are in DFCS custody with little or no family involvement. The staff is dedicated to provided loving, compassionate and supportive care for very sick children. The staff goes to tremendous lengths to provide a normalized experience in an institutional setting.

PROS: Compassionate care
CONS: Understaffed

5
★★★★★

Laurel Heights provides residental psychiatric care for children and adolescents. Many of the children in this hospital are in DFCS custody with little or no family involvement. The staff is dedicated to provided loving, compassionate and supportive care for very sick children. The staff goes to tremendous lengths to provide a normalized experience in an institutional setting.

PROS: Compassionate care
CONS: Understaffed

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