That Computer Chick

★★★★☆
  • 3894 Due West Rd NW Ste 225

    Marietta, GA 30064

    Map & Directions
  • 770-218-1228

About That Computer Chick

Hours
Mon, 10am - 6pm; Tue - Thu, 10am - 7pm; Fri, 10am - 6pm; Sat, 10am - 1pm; Sun, closed

Shopping

Shopping
More choices in Marietta:
Resultset_next

Power PC

2727 Canton Road 540 Marietta, GA

Resultset_next

Everything Computers

2986 Johnson Ferry Rd. Marietta, GA

3.8571 7
Hi! Sign in to let us know how That Computer Chick was?
Write a Review
.

As a new small business owner, my experience with That Computer Chick has been nothing short of AMAZING!!!!!
In a precise, short, dedicated process I was on my way to getting the most out of my laptop that was CHALLENGED at the least prior to bringing it in.

Thank you ladies for your expertise, prompt repair and encouraging information to propel my business to the next level.

EXCELLENCE, and those who are unaware are truly missing out!!

5
★★★★★

As a new small business owner, my experience with That Computer Chick has been nothing short of AMAZING!!!!!
In a precise, short, dedicated process I was on my way to getting the most out of my laptop that was CHALLENGED at the least prior to bringing it in.

Thank you ladies for your expertise, prompt repair and encouraging information to propel my business to the next level.

EXCELLENCE, and those who are unaware are truly missing out!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was referred to this company by so many people and now I know why. They are incredible, my computer is better than new and I didn't have to put up with a bunch of guys making me feel stupid. I LOVE THEM! They are extremely busy so if your computer still works get in their line. I think they call it a Q. They are worth waiting for!

2
★★★★★

I was referred to this company by so many people and now I know why. They are incredible, my computer is better than new and I didn't have to put up with a bunch of guys making me feel stupid. I LOVE THEM! They are extremely busy so if your computer still works get in their line. I think they call it a Q. They are worth waiting for!

Pros: Excellent work, friendly, great customer service

Cons: they are busy

.

Their policy is treat us like you would like to be treated - if you are rude and unreasonable, they probably will return the favor. I think that is fair. People think they can bully you and then expect them to be nice and accept their rude behavior. I have had the best results talking directly to the owner - she is very straightforward and willing to help. Occasionally her staff will brush you off but for the most part they do a much better job than others.

2
★★★★★

Their policy is treat us like you would like to be treated - if you are rude and unreasonable, they probably will return the favor. I think that is fair. People think they can bully you and then expect them to be nice and accept their rude behavior. I have had the best results talking directly to the owner - she is very straightforward and willing to help. Occasionally her staff will brush you off but for the most part they do a much better job than others.

Pros: Very willing to help

.

I've been using That Computer Chick for 2 years. I love their service and they always explain things so I can understand. They're not only upfront and honest, they're patient. They're busy because they're good at what they do. And it's nice getting a woman's touch.

2
★★★★★

I've been using That Computer Chick for 2 years. I love their service and they always explain things so I can understand. They're not only upfront and honest, they're patient. They're busy because they're good at what they do. And it's nice getting a woman's touch.

Pros: They cap their service fee, excellent quality

Cons: Can take a bit of time during busy seasons

.

This was the worst customer service I have ever received. It took them almost a month to contact me about my computer that they said would only take about a week, and when they did they wanted to charge me an extra $200 because a jack wasn't working for my charger. I had fully charged it the day before I brought it there so it would not die while they were working on it. I informed them that it must have happened there and they were SO rude. I called back to talk to the manager and it was the manager/store owner I had talked to. They showed no remorse or any appology for the way I had been treated. I use to be a loyal customer to them and I had referred almost 6 customers to them. I will NEVER use them again. I am so dissapointed. I just found out the ladies name that was so rude: Linda. She is the owner..that is so ridiculous.

1
★☆☆☆☆

This was the worst customer service I have ever received. It took them almost a month to contact me about my computer that they said would only take about a week, and when they did they wanted to charge me an extra $200 because a jack wasn't working for my charger. I had fully charged it the day before I brought it there so it would not die while they were working on it. I informed them that it must have happened there and they were SO rude. I called back to talk to the manager and it was the manager/store owner I had talked to. They showed no remorse or any appology for the way I had been treated. I use to be a loyal customer to them and I had referred almost 6 customers to them. I will NEVER use them again. I am so dissapointed. I just found out the ladies name that was so rude: Linda. She is the owner..that is so ridiculous.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This was the worst customer service I have ever recieved. It took them almost a month to contact me about my computer that they said would only take about a week, and when they did they wanted to charge me an extra $200 because a jack wasn't working for my charger. I had fully charged it the day before I brought it there so it would not die while they were working on it. I informed them that it must have happened there and they were SO rude. I called back to talk to the manager and it was the manager/store owner I had talked to. They showed no remorse or any appology for the way I had been treated. I use to be a loyal customer to them and I had referred almost 6 customers to them. I will NEVER use them again. I am so dissapointed.

0
★☆☆☆☆

This was the worst customer service I have ever recieved. It took them almost a month to contact me about my computer that they said would only take about a week, and when they did they wanted to charge me an extra $200 because a jack wasn't working for my charger. I had fully charged it the day before I brought it there so it would not die while they were working on it. I informed them that it must have happened there and they were SO rude. I called back to talk to the manager and it was the manager/store owner I had talked to. They showed no remorse or any appology for the way I had been treated. I use to be a loyal customer to them and I had referred almost 6 customers to them. I will NEVER use them again. I am so dissapointed.

Pros: none.

Cons: Intentional damage to my computer to charge me extra money, rude staff, took forever to contact me

.

I may not have given them the acid test of a total meltdown on my PC, but the problems I was having with overheating and noisy fans was fixed in about twenty minutes. It required a fair amount of disassembly and blowing out with air while simultaneously vacuuming the freed crud. It totally fixed the problem and no matter how I insisted, she would not take any money. The conversations and comments convinced me she was knowledgeable in general. She certainly locked in a loyal customer.

2
★★★★★

I may not have given them the acid test of a total meltdown on my PC, but the problems I was having with overheating and noisy fans was fixed in about twenty minutes. It required a fair amount of disassembly and blowing out with air while simultaneously vacuuming the freed crud. It totally fixed the problem and no matter how I insisted, she would not take any money. The conversations and comments convinced me she was knowledgeable in general. She certainly locked in a loyal customer.

Pros: Friendly helpful service, good knowledge of repairs

Cons: none!

 

Wait, you're the expert.

If you've been to or used That Computer Chick, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review