Buckhead Bread Co

★★★☆☆
  • 3098 Piedmont Rd NE Ste 430

    Atlanta, GA 30305

    Map & Directions
  • 404-240-1978

About Buckhead Bread Co

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This is the first time we have left a restaurant and felt compelled to write a review. However, we are experiencing a growing level of mediocrity in many Atlanta restaurants. Old favorites more and more are resting on their reputations and diners aren't speaking up when their visit is a disappointment.

One star is severe - so let us explain. We have been eating at the Buckhead Bread Company since it opened and at one point we would have given it four or five stars. Unfortunately, that is no longer the case. On three recent visits we were seriously disappointed. The bad experiences started at the front door. There is poor space planning and you have to push through customers of the retail bakery as well as the restaurant to get to the hostess station. If you can get the bored, rather-be-anywhere-else hostesses to look at you, then you have to explain that they need to take your name so you can get a seat. Then you get to wait for a table in a crush of people, with servers having to push past you to get to the coffee bar.

The complimentary muffins are the highlight of the meal. They are as good as ever. There is a nice variety of dishes offered on the menu - from a hearty breakfast to lighter fare such as soup and salads. In our recent visits, one of us has consistently had a good meal and the other an unenjoyable one. We must say that even in the unenjoyable meal, the quality of the ingredients is obviously good. It is just just poorly prepared, unseasoned or conversely - overseasoned. A good example is the spring rolls. The chicken is good quality with no discernable seasoning at all - just protein and LOTS of it. The spring rolls are served on a mound of noodle salad that is drowning in ponzu sauce. You can taste the salt and NOTHING else. A few julienne vegetables are mixed in with the noodles, but you can't taste them for the salt. Conversely, the crab omelet was at the other end of the spectrum - it was well prepared, well seasoned and thoroughly enjoyable. Like we said - the food is 50/50. But that's not all - now for the service.

Unlike the hostesses, the wait staff are friendly and helpful but are spread too thin to offer appropriate attention. When the server is at your table, you have their full attention. Unfortunately, then they leave. On our recent visits they have had so many tables to take care of that your beverage will go completely dry before they get back to you. If you need something for your meal, you may be more than halfway through before you have a chance to ask for it. (or if you decide to wait it out, it may be stone cold). This isn't what we expect for a $40 - $60 breakfast.

We are a two-career couple working long hours. When we take the time to go out to a restaurant together, we expect an experience that allows us to relax and focus on each other without distraction for rudeness, poor service or mediocre food. We are willing to pay for this experience - it's why we work hard. In other words, we're not picky but we do expect quality and value. We used to get this at Buckhead Bread Co, but unfortunately we haven't had that experience lately. Every restaurant can have a bad day, and that's understandable. But three times over a period of four months is a trend that shows no sign of reversing. There have been a lot of people there each time we've visited, so obviously they still appeal to some. We, however, will not be going back.

0
★☆☆☆☆

This is the first time we have left a restaurant and felt compelled to write a review. However, we are experiencing a growing level of mediocrity in many Atlanta restaurants. Old favorites more and more are resting on their reputations and diners aren't speaking up when their visit is a disappointment.

One star is severe - so let us explain. We have been eating at the Buckhead Bread Company since it opened and at one point we would have given it four or five stars. Unfortunately, that is no longer the case. On three recent visits we were seriously disappointed. The bad experiences started at the front door. There is poor space planning and you have to push through customers of the retail bakery as well as the restaurant to get to the hostess station. If you can get the bored, rather-be-anywhere-else hostesses to look at you, then you have to explain that they need to take your name so you can get a seat. Then you get to wait for a table in a crush of people, with servers having to push past you to get to the coffee bar.

The complimentary muffins are the highlight of the meal. They are as good as ever. There is a nice variety of dishes offered on the menu - from a hearty breakfast to lighter fare such as soup and salads. In our recent visits, one of us has consistently had a good meal and the other an unenjoyable one. We must say that even in the unenjoyable meal, the quality of the ingredients is obviously good. It is just just poorly prepared, unseasoned or conversely - overseasoned. A good example is the spring rolls. The chicken is good quality with no discernable seasoning at all - just protein and LOTS of it. The spring rolls are served on a mound of noodle salad that is drowning in ponzu sauce. You can taste the salt and NOTHING else. A few julienne vegetables are mixed in with the noodles, but you can't taste them for the salt. Conversely, the crab omelet was at the other end of the spectrum - it was well prepared, well seasoned and thoroughly enjoyable. Like we said - the food is 50/50. But that's not all - now for the service.

Unlike the hostesses, the wait staff are friendly and helpful but are spread too thin to offer appropriate attention. When the server is at your table, you have their full attention. Unfortunately, then they leave. On our recent visits they have had so many tables to take care of that your beverage will go completely dry before they get back to you. If you need something for your meal, you may be more than halfway through before you have a chance to ask for it. (or if you decide to wait it out, it may be stone cold). This isn't what we expect for a $40 - $60 breakfast.

We are a two-career couple working long hours. When we take the time to go out to a restaurant together, we expect an experience that allows us to relax and focus on each other without distraction for rudeness, poor service or mediocre food. We are willing to pay for this experience - it's why we work hard. In other words, we're not picky but we do expect quality and value. We used to get this at Buckhead Bread Co, but unfortunately we haven't had that experience lately. Every restaurant can have a bad day, and that's understandable. But three times over a period of four months is a trend that shows no sign of reversing. There have been a lot of people there each time we've visited, so obviously they still appeal to some. We, however, will not be going back.

Pros: 50% of the food is good value.

Cons: Food isn't everything; read on:

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Oh I love Buckhead Bread Company! I have to go to this place whenever I go to Alanta for groceries. The breads are so delicious and very fresh! For me, it seems like their breads are very unique in taste and texture. I just love thier bread and I think they are number one! You have to try going to this place. you wont be sorry and your mouth will be watering as soon as you walk in the door.

5
★★★★★

Oh I love Buckhead Bread Company! I have to go to this place whenever I go to Alanta for groceries. The breads are so delicious and very fresh! For me, it seems like their breads are very unique in taste and texture. I just love thier bread and I think they are number one! You have to try going to this place. you wont be sorry and your mouth will be watering as soon as you walk in the door.

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If you have ever been to a panera or something like it this is pretty much the same. They have baked goods like bagels, breads, and such and offer soups salads and sandwiches. The food is good and pretty much what you would expect from such a place

PROS: good food
CONS:

3
★★★☆☆

If you have ever been to a panera or something like it this is pretty much the same. They have baked goods like bagels, breads, and such and offer soups salads and sandwiches. The food is good and pretty much what you would expect from such a place

PROS: good food
CONS:

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