Beal, Crystal - Ictem Serkan

★★★☆☆
  • 1155 Avenue of the Americas

    New York, NY 10036

    Map & Directions
  • 212-819-8200

About Beal, Crystal - Ictem Serkan

Details
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Food

Food
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I'm giving this place only two stars -not because the food is bad but because the manager/owner is a HORRIBLE person. Every time I go in there, he is so rude. I have done nothing to him except occasionally get take out or dine inside. Almost everyone else who works there is pretty friendly, but he isn't by any stretch of the imagination. One would think that he would appreciate any good paying customer -especially now that we are supposed to officially be in a recession. Last night was the last straw. I ordered a pizza to go over the phone and stopped by on my way home from class to pick it up. HE waited on me (yuck). I so dislike seeing this man. As I was paying with my card, he picked up the large plastic tip "jar" and literally shook it in my face -giving me a not so subtle hint. I felt obligated to leave a DOLLAR tip. Who gets the tip, anyway? I almost always tip the standard 15 to 20% tip when dining in at places that have SERVERS who wait on me, but the tip I leave does reflect how I feel about their service. Obviously more if it's good service and less if it's bad service. I don't tip very much (if anything) for take out. The only exception would be if I had a very large order that was handled well by the staff. Doesn't the kitchen and cashier HAVE to make pizzas and wait on the customers? I mean, isn't that in the job description? Would they have a business otherwise? Who says that one has to tip 15 to 20% to the kitchen and cashier? Do I need to also need tip them BESIDES tipping the servers whenever I DINE IN? Hope that dollar made him happy. That really went far. Maybe he should do that with every single customer -he may make more tips that way. IF he's so worried about his KITCHEN staff making tips from customers who order TAKE OUT, then perhaps he should just PAY THEM MORE and that may solve the problem and make it unnecessary to shake a tip jar in someone's face! What a cheap man! He just lost two good customers. How stupid he is -all for a dollar!

1
★★☆☆☆

I'm giving this place only two stars -not because the food is bad but because the manager/owner is a HORRIBLE person. Every time I go in there, he is so rude. I have done nothing to him except occasionally get take out or dine inside. Almost everyone else who works there is pretty friendly, but he isn't by any stretch of the imagination. One would think that he would appreciate any good paying customer -especially now that we are supposed to officially be in a recession. Last night was the last straw. I ordered a pizza to go over the phone and stopped by on my way home from class to pick it up. HE waited on me (yuck). I so dislike seeing this man. As I was paying with my card, he picked up the large plastic tip "jar" and literally shook it in my face -giving me a not so subtle hint. I felt obligated to leave a DOLLAR tip. Who gets the tip, anyway? I almost always tip the standard 15 to 20% tip when dining in at places that have SERVERS who wait on me, but the tip I leave does reflect how I feel about their service. Obviously more if it's good service and less if it's bad service. I don't tip very much (if anything) for take out. The only exception would be if I had a very large order that was handled well by the staff. Doesn't the kitchen and cashier HAVE to make pizzas and wait on the customers? I mean, isn't that in the job description? Would they have a business otherwise? Who says that one has to tip 15 to 20% to the kitchen and cashier? Do I need to also need tip them BESIDES tipping the servers whenever I DINE IN? Hope that dollar made him happy. That really went far. Maybe he should do that with every single customer -he may make more tips that way. IF he's so worried about his KITCHEN staff making tips from customers who order TAKE OUT, then perhaps he should just PAY THEM MORE and that may solve the problem and make it unnecessary to shake a tip jar in someone's face! What a cheap man! He just lost two good customers. How stupid he is -all for a dollar!

Pros: Has decent food most of the time

Cons: the manager/owner

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This place has great pizza and always fresh. Staff is friendly and welcoming. They have the best calzones. I would recommend this to all pizza lovers!

5
★★★★★

This place has great pizza and always fresh. Staff is friendly and welcoming. They have the best calzones. I would recommend this to all pizza lovers!

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.

Sometimes the service can be a little slow here, but the staff is always friendly. This location does not deliver. Beer specials every week, and the food is decent.

3
★★★☆☆

Sometimes the service can be a little slow here, but the staff is always friendly. This location does not deliver. Beer specials every week, and the food is decent.

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