Olympic Oil Co

★★★☆☆
  • 476 Moreno St

    Gainesville, GA 30501

    Map & Directions
  • 770-536-2334

3.0 3
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I called Olympic Oil Co to check on if they use temporary agency's for employment needs. Spoke to John Cape and he was very pleasant. He informed me that the employees they have there working has been there for years and they didn't have a need for temp workers. Very pleasant and nice

3
★★★☆☆

I called Olympic Oil Co to check on if they use temporary agency's for employment needs. Spoke to John Cape and he was very pleasant. He informed me that the employees they have there working has been there for years and they didn't have a need for temp workers. Very pleasant and nice

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Pray to God you never have to Deal with John Cape. I was reffered to call him by an employee at one of the Petro Fast stores that operate with Olympic oil. John Cape's number was given to me by the store manager as a "corporate office number." After getting the run around and no explanation from the store, I called the office over an extra charged placed on my card when I pumped gas and paid at the pump (I'm talking about an extra $120.00 dollar charge.I purchased 20.00 dollars of gas, got a receipt and later find out an extra 120.00 was added). I had thought it was a simple transaction mistake and I just wanted it reversed before the extra transaction made me go over the limit on my credit card, therefore incurring overage fees. Instead of a polite explanation or anything I was yelled at, YES I MEAN YELLED AT by John Cape. The only thing he could say was "I dont have your money, your bank is holding your funds." I tried explaining to him that makes no sense b/c I used a stand alone credit card not a debit card it has nothing to do with my bank. I asked if there was any kind credit machine report he could print out and look back over. John just kept saying I dont have your money, I dont have $120.00 dollars to give you (and yes he was still yelling and even got insulting). So I say to him, if you dont have my money why cant you show me through your transaction records where it went? I said how would you feel if $120.00 dollars was stolen from you? Suddenly at my saying that he gets VERY defensive and says "Are you calling me a thief?, I will not talk to someone who calls me a thief." I say well for someone who cannot SHOW what happened with the transaction it sure does resemble fraud. You can imagine I was furious about being talked to that way and asked him who his boss is and if they recorded thier phone calls for record keeping. John said NO they did not. It's no wonder he gets away with speaking to customers that way. I'm shocked he's even allowed to deal with the public. As far as the outcome I'm still waiting and doing my own research on the matter.

1
★☆☆☆☆

Pray to God you never have to Deal with John Cape. I was reffered to call him by an employee at one of the Petro Fast stores that operate with Olympic oil. John Cape's number was given to me by the store manager as a "corporate office number." After getting the run around and no explanation from the store, I called the office over an extra charged placed on my card when I pumped gas and paid at the pump (I'm talking about an extra $120.00 dollar charge.I purchased 20.00 dollars of gas, got a receipt and later find out an extra 120.00 was added). I had thought it was a simple transaction mistake and I just wanted it reversed before the extra transaction made me go over the limit on my credit card, therefore incurring overage fees. Instead of a polite explanation or anything I was yelled at, YES I MEAN YELLED AT by John Cape. The only thing he could say was "I dont have your money, your bank is holding your funds." I tried explaining to him that makes no sense b/c I used a stand alone credit card not a debit card it has nothing to do with my bank. I asked if there was any kind credit machine report he could print out and look back over. John just kept saying I dont have your money, I dont have $120.00 dollars to give you (and yes he was still yelling and even got insulting). So I say to him, if you dont have my money why cant you show me through your transaction records where it went? I said how would you feel if $120.00 dollars was stolen from you? Suddenly at my saying that he gets VERY defensive and says "Are you calling me a thief?, I will not talk to someone who calls me a thief." I say well for someone who cannot SHOW what happened with the transaction it sure does resemble fraud. You can imagine I was furious about being talked to that way and asked him who his boss is and if they recorded thier phone calls for record keeping. John said NO they did not. It's no wonder he gets away with speaking to customers that way. I'm shocked he's even allowed to deal with the public. As far as the outcome I'm still waiting and doing my own research on the matter.

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Olympic oil delivered the fuel and oil at the convenience store I worked at for 8 year. They are always friendly and have just what you need. One employee, Tommy Haynes is especially friendly and helpful.

5
★★★★★

Olympic oil delivered the fuel and oil at the convenience store I worked at for 8 year. They are always friendly and have just what you need. One employee, Tommy Haynes is especially friendly and helpful.

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