Hammocks Heating & Air

★★★☆☆

About Hammocks Heating & Air

Categories
  • Heating & Air Conditioning
  • HVAC Contractors
  • HVAC Engineers

Professional Services

Professional Services
More choices in Acworth:
Resultset_next

HVAC Parts - Compressors - AC Parts

1765 West Oak Parkway #500 Marietta, GA

Resultset_next

D & L Heating & Air

1658 Old 41 Hwy NW Marietta, GA

2.75 4
Hi! Sign in to let us know how Hammocks Heating & Air was?
Write a Review
.

Purchased new unit from Hammocks 10/09 and kept under service contract. Hammocks forgot to service first summer. I had to call them in August. They said just wait till fall. Unit died 5/12. First tech said nothing they did, didn't look at system and then told me I'd have to decide if was going to pay for his visit. I asked him to leave and had another tech sent out. He said, "Who installed this unit? Horrible job. 5 leaks, wrong filter in (they serviced 4 weeks earlier), and no one has ever cleaned the pump. Company sent another tech out to repair and while repairing one leak inside wall (6th leak may or may not have been Hammocks fault it was leaking depending on how hard they yanked on pipes when installing unit-I paid them $300 to repair this) set the inside of my wall on fire. They put the fire out with the garden hose. Hammocks refused to do anything about the fire/water damage. 5 total visits to my house to repair. 5 half days of work off to let them in. Leak in wall is fixed on my dime, and another $500 to repair the fire and water damage. Use this company at your own risk.

1
★☆☆☆☆

Purchased new unit from Hammocks 10/09 and kept under service contract. Hammocks forgot to service first summer. I had to call them in August. They said just wait till fall. Unit died 5/12. First tech said nothing they did, didn't look at system and then told me I'd have to decide if was going to pay for his visit. I asked him to leave and had another tech sent out. He said, "Who installed this unit? Horrible job. 5 leaks, wrong filter in (they serviced 4 weeks earlier), and no one has ever cleaned the pump. Company sent another tech out to repair and while repairing one leak inside wall (6th leak may or may not have been Hammocks fault it was leaking depending on how hard they yanked on pipes when installing unit-I paid them $300 to repair this) set the inside of my wall on fire. They put the fire out with the garden hose. Hammocks refused to do anything about the fire/water damage. 5 total visits to my house to repair. 5 half days of work off to let them in. Leak in wall is fixed on my dime, and another $500 to repair the fire and water damage. Use this company at your own risk.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I live in a loft and the a/c units are on the roof top. I had Hammock Heating and Air come out for my summer maintenance. The Hammock technician told me I had a refrigerant leak on the condenser coil on the rooftop unit. The quoted $2500 to replace since a crane is need to get the unit on the roof. I decided to get a second opinion since my heating and air work fine. Hamby HVAC came out today and said there is absolutely nothing wrong with rooftop unit. I called the owner of Hammock and he basically didn't care.

1
★☆☆☆☆

I live in a loft and the a/c units are on the roof top. I had Hammock Heating and Air come out for my summer maintenance. The Hammock technician told me I had a refrigerant leak on the condenser coil on the rooftop unit. The quoted $2500 to replace since a crane is need to get the unit on the roof. I decided to get a second opinion since my heating and air work fine. Hamby HVAC came out today and said there is absolutely nothing wrong with rooftop unit. I called the owner of Hammock and he basically didn't care.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We used this company when we had an issue with one of our A/C units not working properly. We made an appointment and the tech called me and let me know he'd be there is about 15 minutes. He was very professional and explained exactly what the problem was and gave me an estimated cost for repair. He was able to repair the problem on that visit. If we ever need service again I'd feel comfortable calling them.

5
★★★★★

We used this company when we had an issue with one of our A/C units not working properly. We made an appointment and the tech called me and let me know he'd be there is about 15 minutes. He was very professional and explained exactly what the problem was and gave me an estimated cost for repair. He was able to repair the problem on that visit. If we ever need service again I'd feel comfortable calling them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We originally started with Hammock heating when we were about to buy a new home. The current owner was in a jam when a heating system went out a week before closing. All the other places she called could notgeta unit in in time. They came out the next day. We have maintained a contract with them since. They call us to schedule our two services each year. They givea two hour window but I have found they often call to change the appointment. I am usually flexible so it is ok with me. I ahve yet to see the same service person twice but all have been pleasant.

PROS: fast service, service reminder calls
CONS: did not change filters last visit

4
★★★★☆

We originally started with Hammock heating when we were about to buy a new home. The current owner was in a jam when a heating system went out a week before closing. All the other places she called could notgeta unit in in time. They came out the next day. We have maintained a contract with them since. They call us to schedule our two services each year. They givea two hour window but I have found they often call to change the appointment. I am usually flexible so it is ok with me. I ahve yet to see the same service person twice but all have been pleasant.

PROS: fast service, service reminder calls
CONS: did not change filters last visit

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Hammocks Heating & Air

There is an itemized list of the 16 points included in the inspection on our website Hammockshvac.com



Any furnace over 10 years old should be inspected every year. Due to the age of the system there is a threat of gas leaks of carbon monoxide. Carbon monoxide has been called the "silent killer" because it is an odorless, tasteless and colorless gas. Because carbon monoxide can kill without inhabitants of a home or building even knowing there is a problem, carbon monoxide alarms are highly recommended in addition to taking proper precautions to prevent carbon monoxide from accumulating. Your furnace can be a source of this and leaks can be prevented!





Call our office in Acworth for pricing and any questions you may have!

More about Hammocks Heating & Air

One of our more popular services is the service contract which includes 2 visits to your home. This package is the best value. The customer pays the first visit; we come and perform a 16 point inspection of the unit in operation at that time (i.e. the furnace in the winter and A/C in the summer). We include a standard 1" filter with each visit and during the year you are under contract should anything malfunction you get 10% off parts and labor. For those of you looking to sell your home or just interested in having one visit to your home, we offer the One Time Special or a Combo Inspection. In a One Time Special we come out and perform the 16 point inspection on your furnace OR air conditioning and replace a standard 1" filter. For a Combo Inspection we come out and do the inspection on your full system, air conditioning AND furnace with the replacement of any 1" filters needed.

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Hammocks Heating & Air, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review