Tennis Menace

★★★☆☆

About Tennis Menace

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Under The Wave

3502 Satellite Blvd Duluth, GA

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Reliable Exteriors Company

1100 Court Drive, Suite B Duluth, GA

2.5 4
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I have had nothing but wonderful service from Tennis Menace over the years. The owner personally selected the perfect first racket for my son; weight and hand fit were dead-on. Met him this year at a tournament in his mobile command and had both rackets re-strung with no waiting. Jovial guy, great conversationalist 'while you wait'. No complaints here, only praise! Only guy I know who'll come to your house and get the job done. 5 stars!

2
★★★★★

I have had nothing but wonderful service from Tennis Menace over the years. The owner personally selected the perfect first racket for my son; weight and hand fit were dead-on. Met him this year at a tournament in his mobile command and had both rackets re-strung with no waiting. Jovial guy, great conversationalist 'while you wait'. No complaints here, only praise! Only guy I know who'll come to your house and get the job done. 5 stars!

Pros: extremely knowledgable; comes to your house; prompt service

Cons: none

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It is interesting how individuals who are not able to get what they want at the price they have decided upon up front, become vindictive and do all they can to damage a business's reputation. Rather than stoop to their levels, we will simply say; (1) "you get what you pay for" & (2) When we shop ourselves & are not happy with the price we find, we move on & shop elsewhere. When customers such as those below where not happy with the price& & realized they were not going to find the items elsewhere, they turn to getting even. SAD!

1
★★☆☆☆

It is interesting how individuals who are not able to get what they want at the price they have decided upon up front, become vindictive and do all they can to damage a business's reputation. Rather than stoop to their levels, we will simply say; (1) "you get what you pay for" & (2) When we shop ourselves & are not happy with the price we find, we move on & shop elsewhere. When customers such as those below where not happy with the price& & realized they were not going to find the items elsewhere, they turn to getting even. SAD!

Pros: Has the largest selection of tennis equipment anywhere!

Cons: Yes, items that are rare & impossible to get ain't cheap!

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I was told by a local stringer that this shop carried a range of replacement parts so I checked it out. Well when I mentioned I tried to find the replacement head guard at another store but I wasn't sure they made them anymore he actually got on the phone to the manufacturer. They confirmed they were not making them anymore as it was a discontinued frame so he raised the price to $50 each while I stood there, ten times the price before I opened my mouth.
Needless to say I told him he was crazy and that was an interesting way to build customer support. He laughed at me so I left, I had planned to get a couple racquets as well but needless to say not from there anymore. I found the guards later that same day for the orignal price of $4.95. I guess he stays in business from his website where people dont have to interact with his lovely personality.
I guess I understand the name of the shop now.

0
★☆☆☆☆

I was told by a local stringer that this shop carried a range of replacement parts so I checked it out. Well when I mentioned I tried to find the replacement head guard at another store but I wasn't sure they made them anymore he actually got on the phone to the manufacturer. They confirmed they were not making them anymore as it was a discontinued frame so he raised the price to $50 each while I stood there, ten times the price before I opened my mouth.
Needless to say I told him he was crazy and that was an interesting way to build customer support. He laughed at me so I left, I had planned to get a couple racquets as well but needless to say not from there anymore. I found the guards later that same day for the orignal price of $4.95. I guess he stays in business from his website where people dont have to interact with his lovely personality.
I guess I understand the name of the shop now.

Pros: None to mind

Cons: Over priced, No Customer Appreciation

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Average store, highly inflated prices. Biggest drawback is the notorious owner/manager, whose reputation precedes himself. Was warned before I went and won't go back.

1
★★☆☆☆

Average store, highly inflated prices. Biggest drawback is the notorious owner/manager, whose reputation precedes himself. Was warned before I went and won't go back.

Pros: One of very few proshops in area

Cons: Bad attitude of owner

 

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