Townpark Crossing Apartments

★★☆☆☆
  • 3725 George Busbee Pkwy

    Kennesaw, GA 30144

    Map & Directions
  • 770-499-1710

About Townpark Crossing Apartments

Categories
  • Apartment Rentals
Hours
M-F 9am-6pm, Sa 10am-5pm, Su Closed
Special Offer
Apartments available now!
Emails
  • TownParkCrossing@pinnacleliving.com

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2.0 5
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I was a resident and a co-worker at townpark crossing but someone on the office staff ended that . I was accused of not completion some task that I was told to do . I have worked at townpark crossing for four and a half years . I put a lot of blood sweat and tears in this place and it was n't appreciated . But I figured it out I just wasn't wanted there anymore because the new guy was there the next day for his screening . But townpark is a great place to live but stay away from maintenance brothers. I have worked with 5 different managers and 6 maintenance guys in those years but now they say I'm not doing my job ! Now come on now ! Now if I had gotten caught drunk driving I probaly would still have my job but who's to say !

3
★★★☆☆

I was a resident and a co-worker at townpark crossing but someone on the office staff ended that . I was accused of not completion some task that I was told to do . I have worked at townpark crossing for four and a half years . I put a lot of blood sweat and tears in this place and it was n't appreciated . But I figured it out I just wasn't wanted there anymore because the new guy was there the next day for his screening . But townpark is a great place to live but stay away from maintenance brothers. I have worked with 5 different managers and 6 maintenance guys in those years but now they say I'm not doing my job ! Now come on now ! Now if I had gotten caught drunk driving I probaly would still have my job but who's to say !

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Town Park Crossing was nice when I moved in, but things have sure gone downhill. They can??t seem to keep office staff. The women in the office are rude and un professional. I had the worst experience ever on my move out/walk through. I spent weeks cleaning the apartment, patching the walls, etc. They were like did you even clean. They nitpicked every little thing. I lived in this apartment for over five years?it??s called normal wear and tear. Yes there were a few stains on the carpet. It wasn??t even new when I moved in and they wanted to charge to replace all of it. I would not recommend anyone to Town Park Crossing. They do zero maintenance. If you have a problem you better like waiting. They did not maintain the outside of the buildings, do landscaping, never changed the filters, trash area was gross and totally unsanitary, pools was frequently broken and dirty, list goes on. Trust me you will regret it if you move in.

1
★☆☆☆☆

Town Park Crossing was nice when I moved in, but things have sure gone downhill. They can??t seem to keep office staff. The women in the office are rude and un professional. I had the worst experience ever on my move out/walk through. I spent weeks cleaning the apartment, patching the walls, etc. They were like did you even clean. They nitpicked every little thing. I lived in this apartment for over five years?it??s called normal wear and tear. Yes there were a few stains on the carpet. It wasn??t even new when I moved in and they wanted to charge to replace all of it. I would not recommend anyone to Town Park Crossing. They do zero maintenance. If you have a problem you better like waiting. They did not maintain the outside of the buildings, do landscaping, never changed the filters, trash area was gross and totally unsanitary, pools was frequently broken and dirty, list goes on. Trust me you will regret it if you move in.

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0 out of 1 people found this review helpful.

.

Since moving in last year, the workout machines have stayed in disrepair, the free weights have been taken away along with the lone bench, most of the bikes don't work and it's always iffy as to the treadmills completing a run. Despite promises to fix the machines, nothing has been done.
Maintenance blames management, management comes up with excuses.
The pool usually needs to be cleaned of cigarette butts; this after management threatened to close it at the beginning of the season because college kids were being naughty in it...imagine. Instead of closing it, they billed everyone in the complex for a pool pass which is hardly ever checked.
Security stays well hidden, I wish the meth baggies would do the same.

0
★☆☆☆☆

Since moving in last year, the workout machines have stayed in disrepair, the free weights have been taken away along with the lone bench, most of the bikes don't work and it's always iffy as to the treadmills completing a run. Despite promises to fix the machines, nothing has been done.
Maintenance blames management, management comes up with excuses.
The pool usually needs to be cleaned of cigarette butts; this after management threatened to close it at the beginning of the season because college kids were being naughty in it...imagine. Instead of closing it, they billed everyone in the complex for a pool pass which is hardly ever checked.
Security stays well hidden, I wish the meth baggies would do the same.

Pros: The pool, when open

Cons: Nothing ever gets done

.

I lived at townpark crossing for over 2 years. During this time we had a number of maintenance/management issues including stove malfunctions, ac going in and out, and electrical issues, broken workout equipment, and a lost rent payment. Only the stove issue was ever addressed.

The month they lost our rent payment from the drop box and threatened us with litigation (they already had a court date set up and everything), without even contacting us to let us know there was an issue. I had to set an appointment with management who actually admitted that she was new and didn't know what was going on. That's another issue, management, but we'll get to that in a second. She benevolently (sarcasm intended) allowed me to write another check so that they could stop the legal proceedings since we had never missed a payment. Oh, and i also had the privilege of canceling my previous check and paying the 28 dollar cancellation fee which they refused to reimburse me for since I used the dropbox and they never found the check.

So, back to management, this place is ridiculous how often they swap out their management staff. Apparently, the Steven Bell management company likes to promote from within (that's what they tell residents anyways). That's great, except for the fact that this seems to happen about once every three to five months. So don't try to come to management about any long standing issues (which most will be since they are so inefficient at addressing them). As you see from my above experience I was very lucky to have a reasonable property management replacement as they were threatening to make me pay the market rate for the previous 22 months that I lived there due to late payment when they lost the check.

The exercise equipment was decent when I first moved in in 2006, but after about 4 months there was some serious maintenance issues on the lateral pull down the leg press and the curl machine. I requested that the management do something about it as these are hazards and also make it difficult to actually use the amenities you are paying for. They would always say that they would order the replacement parts and get maintenance on it. I finally gave up after three months of repeatedly requesting this. I even took pictures and forwarded them to the management as they claimed that they could find nothing wrong with the equipment on inspection. There were a couple of times I say them giving potential residents a tour of the exercise area and noticed how they would purposely stay away from the damaged equipment or simply put our of order signs on them and say that they were being repaired. That's crap! After 8 months the equipment was still not repaired so I finally bought a gym membership for myself.

To top off my wonderful experience with TownPark Crossing I was treated to a collection notice at my new house about 5 months after moving out of the apartment. They claimed that I left the apartment in shambles and it required extensive cleaning. That's complete BS!! I spent two days cleaning up the apartment after we had moved our stuff out two weeks in advance. I scrubbed, bleached, degreased, swept, and vacuumed that place from top to bottom. I even replaced all of the lights as requested to avoid any unnecessary charges. I spackled over all holes in walls and did touch up painting where needed. The refrigerator was completely emptied and scrubbed down. When I called to dispute this with the management I was greeted with the fact that they found cigarette ashes in the sink, a dirty refrigerator, and a greasy stove. All of this is a lie. We don't smoke, I bleached out the refrigerator, and I degreased the stove. I spent over thirty dollars on cleaning/touch up supplies just to avoid being charged for something like this.

I had originally wanted to go through the walk through with the staff there, but when I asked they said they weren't sure when it was going to be scheduled but it would be within the next two weeks and they would call me. I impressed upon them that I was moving out of town in two weeks. Big surprise!!! I never got a call and was never told that they found anything out of the ordinary. I made sure that I did everything on the list that they gave me for checkout. So, after they took my one hundred dollar deposit they sent me a bill for another two hundred some odd dollars, 80 of which they claim is for water. Please... we never had an 80 dollar water bill the entire time we lived there. So best case scenario they just charged me 220 dollars for no freaking reason.

Do yourself a huge favor, don't move in to this place unless you are ready to deal with poor management, amenities you can??t use, scandalous move out practices, and a collection mark on your credit report.

2
★★☆☆☆

I lived at townpark crossing for over 2 years. During this time we had a number of maintenance/management issues including stove malfunctions, ac going in and out, and electrical issues, broken workout equipment, and a lost rent payment. Only the stove issue was ever addressed.

The month they lost our rent payment from the drop box and threatened us with litigation (they already had a court date set up and everything), without even contacting us to let us know there was an issue. I had to set an appointment with management who actually admitted that she was new and didn't know what was going on. That's another issue, management, but we'll get to that in a second. She benevolently (sarcasm intended) allowed me to write another check so that they could stop the legal proceedings since we had never missed a payment. Oh, and i also had the privilege of canceling my previous check and paying the 28 dollar cancellation fee which they refused to reimburse me for since I used the dropbox and they never found the check.

So, back to management, this place is ridiculous how often they swap out their management staff. Apparently, the Steven Bell management company likes to promote from within (that's what they tell residents anyways). That's great, except for the fact that this seems to happen about once every three to five months. So don't try to come to management about any long standing issues (which most will be since they are so inefficient at addressing them). As you see from my above experience I was very lucky to have a reasonable property management replacement as they were threatening to make me pay the market rate for the previous 22 months that I lived there due to late payment when they lost the check.

The exercise equipment was decent when I first moved in in 2006, but after about 4 months there was some serious maintenance issues on the lateral pull down the leg press and the curl machine. I requested that the management do something about it as these are hazards and also make it difficult to actually use the amenities you are paying for. They would always say that they would order the replacement parts and get maintenance on it. I finally gave up after three months of repeatedly requesting this. I even took pictures and forwarded them to the management as they claimed that they could find nothing wrong with the equipment on inspection. There were a couple of times I say them giving potential residents a tour of the exercise area and noticed how they would purposely stay away from the damaged equipment or simply put our of order signs on them and say that they were being repaired. That's crap! After 8 months the equipment was still not repaired so I finally bought a gym membership for myself.

To top off my wonderful experience with TownPark Crossing I was treated to a collection notice at my new house about 5 months after moving out of the apartment. They claimed that I left the apartment in shambles and it required extensive cleaning. That's complete BS!! I spent two days cleaning up the apartment after we had moved our stuff out two weeks in advance. I scrubbed, bleached, degreased, swept, and vacuumed that place from top to bottom. I even replaced all of the lights as requested to avoid any unnecessary charges. I spackled over all holes in walls and did touch up painting where needed. The refrigerator was completely emptied and scrubbed down. When I called to dispute this with the management I was greeted with the fact that they found cigarette ashes in the sink, a dirty refrigerator, and a greasy stove. All of this is a lie. We don't smoke, I bleached out the refrigerator, and I degreased the stove. I spent over thirty dollars on cleaning/touch up supplies just to avoid being charged for something like this.

I had originally wanted to go through the walk through with the staff there, but when I asked they said they weren't sure when it was going to be scheduled but it would be within the next two weeks and they would call me. I impressed upon them that I was moving out of town in two weeks. Big surprise!!! I never got a call and was never told that they found anything out of the ordinary. I made sure that I did everything on the list that they gave me for checkout. So, after they took my one hundred dollar deposit they sent me a bill for another two hundred some odd dollars, 80 of which they claim is for water. Please... we never had an 80 dollar water bill the entire time we lived there. So best case scenario they just charged me 220 dollars for no freaking reason.

Do yourself a huge favor, don't move in to this place unless you are ready to deal with poor management, amenities you can??t use, scandalous move out practices, and a collection mark on your credit report.

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0 out of 1 people found this review helpful.

.

The pricing is a bit high for the area but the floor plans are wonderful. Great variety to meet each individual clients' needs. Close to shopping and great schools, just beware the traffic! If you are seriously looking for a new apartment you should take alook at Townpark Crossing.

3
★★★☆☆

The pricing is a bit high for the area but the floor plans are wonderful. Great variety to meet each individual clients' needs. Close to shopping and great schools, just beware the traffic! If you are seriously looking for a new apartment you should take alook at Townpark Crossing.

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0 out of 1 people found this review helpful.

Message from Townpark Crossing Apartments

Welcome to TownPark Crossing Apartments in Kennesaw, Georgia. TownPark Crossing's central location provides easy access to I-75 and I-575 and is just a short drive to Downtown Atlanta. TownPark is located in the center of a variety of shopping venues, great dining and hot entertainment spots making it the perfect location for anyone! Our spacious 1 and 2 bedroom apartment homes feature oversized living rooms, airy 9' ceilings, washer-dryer connections, walk-in closets, and garden sized tubs. TownPark Crossing offers luxury amenities for our residents including a resort style pool, 2 lighted tennis courts, a tanning salon, picnic areas with grills, business center, 24 hour fitness center, 24 hour clothing care center, 2 auto detail bays, complimentary DVD library and a bark park. Kennesaw State University is less than 1 mile from TownPark Crossing. We are also located in the Pitner Elementary, Palmer Middle and Kell High School districts. Call today to reserve your new home!

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