Smyrna Autospa

★★★★☆
  • 2543 Spring Rd SE

    Smyrna, GA 30080

    Map & Directions
  • 843-761-6298

About Smyrna Autospa

Details
Hours
Winter: Mon - Sat, 8am - 6pm; Sun, 9am - 6pm. Summer: Mon - Sat, 8am - 7pm; Sun, 9am - 7pm
3.5 10
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Last visit they scratched my hood when trying to remove sap. If it doesn't RUB out, don't SCRAPE it and leave permanent marks on my car!

Today's visit - (went there because friend gave me a pass for an emissions inspection and car wash - was no better. I was greeted with surliness by the emissions guy. When complete, I offered to pay the upcharge for the interior car service too. No "thank you," no offer to sell me additional services, and no interaction. Just processed the upcharge I requested and sent me back inside.

When complete, I ran two errands and went home to process my car tag renewal online. The State could not find the emissions test having been transmitted. I tried both online, auto-phone, and with a person over the phone. No record of the emission test with the state (these are usually instantly transmitted when performed).

I called AutoNutz three times with no answer. I tried to leave a message yet the mailbox was full. I drove back there as they were closing. All employees were driving off and the one lone employee said he was not certified in inspections. I asked him to find out how or why the test results were not transmitted. He repeated he was not certified. I asked him to call someone. He refused and told me to return the next day.

I will pay a penalty as my car tag renewal was due today. I should have done it earlier yet have done it this way other places each year with absolutely not one issue.

Ick to Car Nutz!

2
★★☆☆☆

Last visit they scratched my hood when trying to remove sap. If it doesn't RUB out, don't SCRAPE it and leave permanent marks on my car!

Today's visit - (went there because friend gave me a pass for an emissions inspection and car wash - was no better. I was greeted with surliness by the emissions guy. When complete, I offered to pay the upcharge for the interior car service too. No "thank you," no offer to sell me additional services, and no interaction. Just processed the upcharge I requested and sent me back inside.

When complete, I ran two errands and went home to process my car tag renewal online. The State could not find the emissions test having been transmitted. I tried both online, auto-phone, and with a person over the phone. No record of the emission test with the state (these are usually instantly transmitted when performed).

I called AutoNutz three times with no answer. I tried to leave a message yet the mailbox was full. I drove back there as they were closing. All employees were driving off and the one lone employee said he was not certified in inspections. I asked him to find out how or why the test results were not transmitted. He repeated he was not certified. I asked him to call someone. He refused and told me to return the next day.

I will pay a penalty as my car tag renewal was due today. I should have done it earlier yet have done it this way other places each year with absolutely not one issue.

Ick to Car Nutz!

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Last visit they scratched my hood when trying to remove sap. If it doesn't RUB out, don't SCRAPE it and leave permanent marks on my car!

Today's visit - (went there because friend gave me a pass for an emissions inspection and car wash -

3
★★★★★

Last visit they scratched my hood when trying to remove sap. If it doesn't RUB out, don't SCRAPE it and leave permanent marks on my car!

Today's visit - (went there because friend gave me a pass for an emissions inspection and car wash -

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SCRATCHED MY CAR AND WILL NOT PAY TO GET IT FIXED!

Even after documentation that they did scratch my car, they refuse to pay for the scratches to be fixed - even through their preferred auto body repair shop.

Horrible customer service. The manager lied for weeks to the owner. They do not ever answer the phone at the location. The ONE time they answered, no one came to the phone for five minutes and I was hung up on.

GO ELSEWHERE!

1
★☆☆☆☆

SCRATCHED MY CAR AND WILL NOT PAY TO GET IT FIXED!

Even after documentation that they did scratch my car, they refuse to pay for the scratches to be fixed - even through their preferred auto body repair shop.

Horrible customer service. The manager lied for weeks to the owner. They do not ever answer the phone at the location. The ONE time they answered, no one came to the phone for five minutes and I was hung up on.

GO ELSEWHERE!

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SCRATCHED MY CAR!\r

3
★★★★★

SCRATCHED MY CAR!\r

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These guys have gone for 'Also rans' to the Front Runner when it comes to car washes in Smyrna/Vinings!

For such a small location, they have a great setup and get the cars in & out! They also have a great detail shop if you need extra pampering for your baby.

4
★★★★☆

These guys have gone for 'Also rans' to the Front Runner when it comes to car washes in Smyrna/Vinings!

For such a small location, they have a great setup and get the cars in & out! They also have a great detail shop if you need extra pampering for your baby.

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I took a rental truck to Car Nutz Auto Spa off spring road following a trip to the lake with the dogs. The dogs were in the back seat and they left hair all over the back seat. For $18, they cleaned the whole truck up and it looked good. I tipped the girl $6 because she spent about 20 minutes on the inside. They did a good job.

4
★★★★☆

I took a rental truck to Car Nutz Auto Spa off spring road following a trip to the lake with the dogs. The dogs were in the back seat and they left hair all over the back seat. For $18, they cleaned the whole truck up and it looked good. I tipped the girl $6 because she spent about 20 minutes on the inside. They did a good job.

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If you're looking for a great deal on a car wash, go to Car Nutz. I've been going there for about 5 years and have never been unhappy. My car looks like it did when I drove it off the car dealer's lot when I leave Car Nutz.

4
★★★★☆

If you're looking for a great deal on a car wash, go to Car Nutz. I've been going there for about 5 years and have never been unhappy. My car looks like it did when I drove it off the car dealer's lot when I leave Car Nutz.

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I definitely would recommend this place to someone. I got the $29 wash and my car looked brand new i was amazed. lol Ive had some problems before with people taking things from my car at a car wash, but this place was very professional and I didnt have anything of mine missing.

2
★★★★☆

I definitely would recommend this place to someone. I got the $29 wash and my car looked brand new i was amazed. lol Ive had some problems before with people taking things from my car at a car wash, but this place was very professional and I didnt have anything of mine missing.

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When I've gone, I've had the $25 oil change and wash service (you pay for the oil change, the wash is "free"). The oil change is fine, but the quality of the wash is definitely not that great, even for free. The whole process typically takes 35-45 minutes. It would be easier to pass the time if the advertised Wi-Fi worked with the iPhone. Some of the staff isn't the friendliest. The only reason I keep going is the cost is reasonable and it's a convenient location.

3
★★★☆☆

When I've gone, I've had the $25 oil change and wash service (you pay for the oil change, the wash is "free"). The oil change is fine, but the quality of the wash is definitely not that great, even for free. The whole process typically takes 35-45 minutes. It would be easier to pass the time if the advertised Wi-Fi worked with the iPhone. Some of the staff isn't the friendliest. The only reason I keep going is the cost is reasonable and it's a convenient location.

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staff very rude and no one in charge on hand

0
★☆☆☆☆

staff very rude and no one in charge on hand

More about Smyrna Autospa

Car-Nutz Auto Spa, Inc. is a Full Service Car Wash/Detail Facility that has served the Smyrna/Atlanta area for the past 9 years. We also offer Oil Change and Emissions Testing services. All Oil Changes and Emissions Tests include a FREE Car Wash. Pleas

 

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