Wallpaper Your World

★☆☆☆☆
  • 2340 Ronald Reagan Pkwy # B

    Snellville, GA 30078

    Map & Directions
  • 770-979-9087

About Wallpaper Your World

Hours
Fri 9am-5pm

Home Construction & Remodeling

Home Construction & Remodeling
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More than two weeks ago, I placed an order for wallpaper. As of Monday, the order had not arrived. I left a message at 6:03 pm Monday night with my name and number, asking for a return call with the delivery date and tracking number.

My message was ignored; I never received a return call.

I was not able to call Tuesday. I called from work today (Wednesday) to be told that the wallpaper was backordered for five weeks! This information was provided with the understanding that I was simply going to have to wait more than five weeks to receive my wallpaper. I was not offered the option to cancel the order; I had to demand it.

My master bathroom has been stripped bare to the floor, the wallpaper removed, the tile reglazed, the walls patched and waiting for wallpaper for a week and a half. If their staff had the professionalism to check orders after they are placed, or even to return phone calls, I could have ordered something else without wasting so much time. Due to the staff's apathy, my bathroom remodeling project will be extended a month longer than it should have taken.

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★☆☆☆☆

More than two weeks ago, I placed an order for wallpaper. As of Monday, the order had not arrived. I left a message at 6:03 pm Monday night with my name and number, asking for a return call with the delivery date and tracking number.

My message was ignored; I never received a return call.

I was not able to call Tuesday. I called from work today (Wednesday) to be told that the wallpaper was backordered for five weeks! This information was provided with the understanding that I was simply going to have to wait more than five weeks to receive my wallpaper. I was not offered the option to cancel the order; I had to demand it.

My master bathroom has been stripped bare to the floor, the wallpaper removed, the tile reglazed, the walls patched and waiting for wallpaper for a week and a half. If their staff had the professionalism to check orders after they are placed, or even to return phone calls, I could have ordered something else without wasting so much time. Due to the staff's apathy, my bathroom remodeling project will be extended a month longer than it should have taken.

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