Platinum Salon Inc

★★★★☆
  • 6323 Grand Hickory Dr

    Braselton, GA 30517

    Map & Directions
  • 770-965-4552

About Platinum Salon Inc

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Personal Services

Personal Services
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I have been going to Thomas at Platinum Salon since they opened in 2004 and I wouldn't even consider going to anyone else. I have had my hair professionally colored for many, many years and was a client at the Van Michael's Salon until I

3
★★★★★

I have been going to Thomas at Platinum Salon since they opened in 2004 and I wouldn't even consider going to anyone else. I have had my hair professionally colored for many, many years and was a client at the Van Michael's Salon until I

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I went to Platinum Salon and saw Karen. She cut & colored my hair. I have long hair and she kept the length which is what I wanted. However, I had an appointment with Karen and was dismayed that three other stylists worked on
me. While washing my hair, one stylist soaked me. It was awful!! I was FREEZING! Karen apologized for this but when
paying over $100, this is totally unacceptable!!! Also, Karen talked to other stylists and clients, while I am
paying her absurd, salary! I was prepared to give her a $100 tip, but she did not earn it. Customer service is terrible and the attitude us very cold--think NYC. Not cool. Would not recommend this salon
to anyone. Am having a very difficult time finding an upscale salon with excellent customer service. Moved fro
Florida and none of the salons here hold a candle to what I had prior to moving. Plus, they are more expensive and dye my forehead not my hair. Not really what I had in mind.

1
★☆☆☆☆

I went to Platinum Salon and saw Karen. She cut & colored my hair. I have long hair and she kept the length which is what I wanted. However, I had an appointment with Karen and was dismayed that three other stylists worked on
me. While washing my hair, one stylist soaked me. It was awful!! I was FREEZING! Karen apologized for this but when
paying over $100, this is totally unacceptable!!! Also, Karen talked to other stylists and clients, while I am
paying her absurd, salary! I was prepared to give her a $100 tip, but she did not earn it. Customer service is terrible and the attitude us very cold--think NYC. Not cool. Would not recommend this salon
to anyone. Am having a very difficult time finding an upscale salon with excellent customer service. Moved fro
Florida and none of the salons here hold a candle to what I had prior to moving. Plus, they are more expensive and dye my forehead not my hair. Not really what I had in mind.

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I went to Thomas and the spent the next three days crying. I spent the next 6 months growing out the mess he made. Will not go back.

1
★☆☆☆☆

I went to Thomas and the spent the next three days crying. I spent the next 6 months growing out the mess he made. Will not go back.

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Wow, I read that review suggesting people go to some salon in Buford instead of Platinum. I suspect this vindictive redneck might be working for the place in Buford. I can tell you that Platinum, as far as I'm concerned is the only game in town.
You know it's a sham when they start promoting another busines after an exaggerated claim about some horrible experience.

2
★★★★★

Wow, I read that review suggesting people go to some salon in Buford instead of Platinum. I suspect this vindictive redneck might be working for the place in Buford. I can tell you that Platinum, as far as I'm concerned is the only game in town.
You know it's a sham when they start promoting another busines after an exaggerated claim about some horrible experience.

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I've been going to Platinum Salon since they opened. I like to keep my hair long, so I need a stylist I can really trust, and I found just that with Karen at Platinum Salon. Thanks Karen! Keep up the good work!

5
★★★★★

I've been going to Platinum Salon since they opened. I like to keep my hair long, so I need a stylist I can really trust, and I found just that with Karen at Platinum Salon. Thanks Karen! Keep up the good work!

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As a long time customer of Platinum Salon, I am very impressed with the professional service and customer attention the stylists give their clients. I have received chemical services and cuts and have always been pleased with the level of care the stylists give. Karen, my long time hair-guru, keeps me up to date with current trends and lets me know when it is time for a new look. She is courteous, friendly, and makes time to squeeze me in - even if I wait til the last minute to schedule! You should definitely try this salon!!

5
★★★★★

As a long time customer of Platinum Salon, I am very impressed with the professional service and customer attention the stylists give their clients. I have received chemical services and cuts and have always been pleased with the level of care the stylists give. Karen, my long time hair-guru, keeps me up to date with current trends and lets me know when it is time for a new look. She is courteous, friendly, and makes time to squeeze me in - even if I wait til the last minute to schedule! You should definitely try this salon!!

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I've been to a number of other local establishments and didn't find a good salon until I found this one.
I'm loyal to Platinum Salon and recommend this business highly. Five stars for Platinum Salon.

5
★★★★★

I've been to a number of other local establishments and didn't find a good salon until I found this one.
I'm loyal to Platinum Salon and recommend this business highly. Five stars for Platinum Salon.

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I would like to respond to the last review. I'm very sorry that your friend was unhappy with her haircut. We stand behind our work and we are more then willing to help an anyway we can. Please know that we are very sorry! Thanks Managment

5
★★★★★

I would like to respond to the last review. I'm very sorry that your friend was unhappy with her haircut. We stand behind our work and we are more then willing to help an anyway we can. Please know that we are very sorry! Thanks Managment

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What the hell! I referred my friend to Thomas because of the good reviews on the salon's blog. It was a mistake. She told him she was very self conscious because she has been experiencing hair loss and just wanted him to shape her hair up. He cut it in a mullet/shag. She thought she would vomit and was in the hands of Edward Scissorhands. Evidently he didn't listen to a word she said. I would never refer him to anyone!!!

1
★☆☆☆☆

What the hell! I referred my friend to Thomas because of the good reviews on the salon's blog. It was a mistake. She told him she was very self conscious because she has been experiencing hair loss and just wanted him to shape her hair up. He cut it in a mullet/shag. She thought she would vomit and was in the hands of Edward Scissorhands. Evidently he didn't listen to a word she said. I would never refer him to anyone!!!

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0 out of 1 people found this review helpful.

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Do not waste your time or money at this salon. They do not know how to work on brunettes without turning them orange and then they will not do anything to fix the problem. After calling the country stylist to tell her how bad she messed up my hair it took her a week to call me back. Then after scheduling an apt. with her to fix it, and making arrangements with a babysitter, 2 hrs. before the apt. the receptionist calls me to cancel the apt. saying that the horrible stylist didn't come into work that day and no one else was available!!! She didn't listen to my needs to start with and then this was the last straw. The girl has no business doing hair, she doesn't have a clue what she is doing and this salon needs real help in customer service! Go to Karma salon in Buford, they are the best and know what they are doing and fixed all of Platinum's mistakes!!!!

0
★☆☆☆☆

Do not waste your time or money at this salon. They do not know how to work on brunettes without turning them orange and then they will not do anything to fix the problem. After calling the country stylist to tell her how bad she messed up my hair it took her a week to call me back. Then after scheduling an apt. with her to fix it, and making arrangements with a babysitter, 2 hrs. before the apt. the receptionist calls me to cancel the apt. saying that the horrible stylist didn't come into work that day and no one else was available!!! She didn't listen to my needs to start with and then this was the last straw. The girl has no business doing hair, she doesn't have a clue what she is doing and this salon needs real help in customer service! Go to Karma salon in Buford, they are the best and know what they are doing and fixed all of Platinum's mistakes!!!!

Pros: Nothing

Cons: Everything

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my stylist name is Thomas.he is the owner of the salon, along with his wife Karen. they are very nice,an it is very decerated inside. also a big family atmosphere.Thomas is the man, an knows what to do. Leave everything up to him.

5
★★★★★

my stylist name is Thomas.he is the owner of the salon, along with his wife Karen. they are very nice,an it is very decerated inside. also a big family atmosphere.Thomas is the man, an knows what to do. Leave everything up to him.

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I found out about Platinum Salon from this. I use to drive to Atlanta to get my hair done, so I wanted to find somewhere closer. Michelle is my stylist, and she does a great job!! She made me feel so good about myself. The staff is amazing! You can tell they are a true team.

5
★★★★★

I found out about Platinum Salon from this. I use to drive to Atlanta to get my hair done, so I wanted to find somewhere closer. Michelle is my stylist, and she does a great job!! She made me feel so good about myself. The staff is amazing! You can tell they are a true team.

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Stepping into Platinum is like stepping into a salon in LA or NYC: cool decor, great staff, great facility. Suprising for someplace so far outside of the Perimeter but those of us that know about it are quite thankful to have a place like this in "our neck of the woods." Thomas is my stylist and he knows how to "do" curly hair! He is the co-owner with his wife, Karen. The manager Amber is a great asset. They are all super!

5
★★★★★

Stepping into Platinum is like stepping into a salon in LA or NYC: cool decor, great staff, great facility. Suprising for someplace so far outside of the Perimeter but those of us that know about it are quite thankful to have a place like this in "our neck of the woods." Thomas is my stylist and he knows how to "do" curly hair! He is the co-owner with his wife, Karen. The manager Amber is a great asset. They are all super!

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My stylist is Thomas, the owner of this salon. He is fabulous-he does a great job and will spend whatever time it takes to make sure you leave looking your best. The atmosphere is wonderful and the staff is always so friendly. Highly recommended.

5
★★★★★

My stylist is Thomas, the owner of this salon. He is fabulous-he does a great job and will spend whatever time it takes to make sure you leave looking your best. The atmosphere is wonderful and the staff is always so friendly. Highly recommended.

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