Clean Rite Center

★★☆☆☆

About Clean Rite Center

Personal Services

Personal Services
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First let me say that the staff at the site are very friendly and helpful; but the actual cleaning is not done there. I HAD been taking my clothes there for the past 4 years until recently. I submitted for cleaning a heavily embellished Coogi top I purchased for $65, and had only worn ONCE, amongst my other cleaning . When i dropped it off, the shirt had a small oil stain on the front from food being dropped on my chest. I was assured it could be cleaned- no problem. When I picked up my clothes all was there except the mentioned shirt. I came back a week later, and the shirt was returned to me with speckles of blue dots all over the front of the shirt, which appeared to be ink, and a note attached saying this was a manufacturer's defect. Of course I was outraged. So I took the garment to another commercial cleaners for evaluation and they confirmed what I already knew- this was not a manufacturing flaw, but an error in their cleaning practices which resulted in the ruin of my shirt. I spoke to management at the facility where they clean the garments and they completely denied responsibility, made excuses, and in the end offered me $20 cash, and 10 pcs free cleaning value $18) for compensation... as if I'd trust them to clean anything else of mine. $65 shirt, $20 in compensation, you do the math. The resolution purposed indicated to me a blatant disregard for my continued business, as well as, they're lack of care or consideration for my belongings. I personally would have settled for half the cost of in cash, and free alterations for remaining balance. I will not be using them to clean anything of mine EVER again, and I suggest you DO NOT have anything of value cleaned there as well.

1
★☆☆☆☆

First let me say that the staff at the site are very friendly and helpful; but the actual cleaning is not done there. I HAD been taking my clothes there for the past 4 years until recently. I submitted for cleaning a heavily embellished Coogi top I purchased for $65, and had only worn ONCE, amongst my other cleaning . When i dropped it off, the shirt had a small oil stain on the front from food being dropped on my chest. I was assured it could be cleaned- no problem. When I picked up my clothes all was there except the mentioned shirt. I came back a week later, and the shirt was returned to me with speckles of blue dots all over the front of the shirt, which appeared to be ink, and a note attached saying this was a manufacturer's defect. Of course I was outraged. So I took the garment to another commercial cleaners for evaluation and they confirmed what I already knew- this was not a manufacturing flaw, but an error in their cleaning practices which resulted in the ruin of my shirt. I spoke to management at the facility where they clean the garments and they completely denied responsibility, made excuses, and in the end offered me $20 cash, and 10 pcs free cleaning value $18) for compensation... as if I'd trust them to clean anything else of mine. $65 shirt, $20 in compensation, you do the math. The resolution purposed indicated to me a blatant disregard for my continued business, as well as, they're lack of care or consideration for my belongings. I personally would have settled for half the cost of in cash, and free alterations for remaining balance. I will not be using them to clean anything of mine EVER again, and I suggest you DO NOT have anything of value cleaned there as well.

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.

First let me say that the staff at the site are very friendly and helpful; but the actual cleaning is not done there. I HAD been taking my clothes there for the past 4 years until recently. I submitted for cleaning a heavily embellished Coogi top I purchased for $65, and had only worn ONCE, amongst my other cleaning . When i dropped it off, the shirt had a small oil stain on the front from food being dropped on my chest. I was assured it could be cleaned- no problem. When I picked up my clothes all was there except the mentioned shirt. I came back a week later, and the shirt was returned to me with speckles of blue dots all over the front of the shirt, which appeared to be ink, and a note attached saying this was a manufacturer's defect. Of course I was outraged. So I took the garment to another commercial cleaners for evaluation and they confirmed what I already knew- this was not a manufacturing flaw, but an error in their cleaning practices which resulted in the ruin of my shirt. I spoke to management at the facility where they clean the garments and they completely denied responsibility, made excuses, and in the end offered me $20 cash, and 10 pcs free cleaning value $18) for compensation... as if I'd trust them to clean anything else of mine. $65 shirt, $20 in compensation, you do the math. The resolution purposed indicated to me a blatant disregard for my continued business, as well as, they're lack of care or consideration for my belongings. I personally would have settled for half the cost in cash, and free alterations for remaining balance. I will not be using them to clean anything of mine EVER again, and I suggest you DO NOT have anything of value cleaned there as well.

0
★☆☆☆☆

First let me say that the staff at the site are very friendly and helpful; but the actual cleaning is not done there. I HAD been taking my clothes there for the past 4 years until recently. I submitted for cleaning a heavily embellished Coogi top I purchased for $65, and had only worn ONCE, amongst my other cleaning . When i dropped it off, the shirt had a small oil stain on the front from food being dropped on my chest. I was assured it could be cleaned- no problem. When I picked up my clothes all was there except the mentioned shirt. I came back a week later, and the shirt was returned to me with speckles of blue dots all over the front of the shirt, which appeared to be ink, and a note attached saying this was a manufacturer's defect. Of course I was outraged. So I took the garment to another commercial cleaners for evaluation and they confirmed what I already knew- this was not a manufacturing flaw, but an error in their cleaning practices which resulted in the ruin of my shirt. I spoke to management at the facility where they clean the garments and they completely denied responsibility, made excuses, and in the end offered me $20 cash, and 10 pcs free cleaning value $18) for compensation... as if I'd trust them to clean anything else of mine. $65 shirt, $20 in compensation, you do the math. The resolution purposed indicated to me a blatant disregard for my continued business, as well as, they're lack of care or consideration for my belongings. I personally would have settled for half the cost in cash, and free alterations for remaining balance. I will not be using them to clean anything of mine EVER again, and I suggest you DO NOT have anything of value cleaned there as well.

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Clean Rite Inc is run by friendly and reliable people. They remember their customers, take good care of our clothes, and is reasonably priced. They are always open past their closing time and are open on Saturdays.

5
★★★★★

Clean Rite Inc is run by friendly and reliable people. They remember their customers, take good care of our clothes, and is reasonably priced. They are always open past their closing time and are open on Saturdays.

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