Papa John's Pizza

★★★☆☆
Better Ingredients. Better Pizza. Papa John's.
  • 2697 Spring Rd SE E

    Smyrna, GA 30080

    Map & Directions

About Papa John's Pizza

Hours
Mon-Sun: 10am-9:40pm

Food

Food
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This location is notorious for getting your order wrong and not taking responsibility for their mistake. This is frustrating when you place an order for carry-out, wait the appropriate time to pick it up, then after returning home you discover that YOU PAID FOR SOMETHING TOTALLY DIFFERENT FROM WHAT YOU ORDERED!! This has happened 3 times within the past 8 months, and I'm not a regular customer. Then when you call to complain, staff members pretend to be a manager or claim that they will credit your account for a free pizza. Of course when you call to claim this "free pizza" there is no record of it or no manager by the name you were given. If quality service is important to you, I recommend taking your business elsewhere.

0
★☆☆☆☆

This location is notorious for getting your order wrong and not taking responsibility for their mistake. This is frustrating when you place an order for carry-out, wait the appropriate time to pick it up, then after returning home you discover that YOU PAID FOR SOMETHING TOTALLY DIFFERENT FROM WHAT YOU ORDERED!! This has happened 3 times within the past 8 months, and I'm not a regular customer. Then when you call to complain, staff members pretend to be a manager or claim that they will credit your account for a free pizza. Of course when you call to claim this "free pizza" there is no record of it or no manager by the name you were given. If quality service is important to you, I recommend taking your business elsewhere.

Pros: Food is decent when they get the order right

Cons: Order mix-ups & dishonest staff

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This is the best location for Papa John's in the Smyrna area! The staff are always friendly and polite, especially when taking to-go orders! And Brent, the store manager is always working hard in the kitchen but always has time to wave a friendly "hullo"!

4
★★★★☆

This is the best location for Papa John's in the Smyrna area! The staff are always friendly and polite, especially when taking to-go orders! And Brent, the store manager is always working hard in the kitchen but always has time to wave a friendly "hullo"!

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Message from Papa John's Pizza

Better Ingredients. Better Pizza.

More about Papa John's Pizza

Pizza, Wings, Chickenstrips, Cheesesticks, Order Pizza Online, Cinnapie, Pizza Delivery & Carryout

 

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