Assurance America Corp

★☆☆☆☆
  • 5500 Interstate N Pkwy Ste 600

    Atlanta, GA 30328

    Map & Directions
  • 770-952-0200

About Assurance America Corp

Hours
Mon-Fri 9am-5pm

Insurance

Insurance
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After my new truck was hit by an ASSurance America customer, they tried to force the body shop to install only used replacement parts, telling them they don't pay for new parts. Then they refused to pay a fair amount for depreciation on the truck which amounted to $2500. You're lucky if you can get a return call and if you do they are rude. The accident happened in May 2010 and it's December now and still no resolution to the depreciation issue, even after I presented all the documentation they asked for concerning proof of the depreciation amount. They had me jump through hoops knowing it wasn't going to change anything. They will pay only $950 on the $2500 loss on my truck. Ripoff company.

1
★☆☆☆☆

After my new truck was hit by an ASSurance America customer, they tried to force the body shop to install only used replacement parts, telling them they don't pay for new parts. Then they refused to pay a fair amount for depreciation on the truck which amounted to $2500. You're lucky if you can get a return call and if you do they are rude. The accident happened in May 2010 and it's December now and still no resolution to the depreciation issue, even after I presented all the documentation they asked for concerning proof of the depreciation amount. They had me jump through hoops knowing it wasn't going to change anything. They will pay only $950 on the $2500 loss on my truck. Ripoff company.

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I'm trying to get information on having my car fixed due to an accident caused by one there insured. I hope I get answers soon.

0
★☆☆☆☆

I'm trying to get information on having my car fixed due to an accident caused by one there insured. I hope I get answers soon.

Pros: nothing yet

Cons: on hold since 9am and is now 11am

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My car has been fixed since last Wednesday (Nov 11,2009) but I cant get my car out until they review the supplement report that was sent to them on Thursday. The extra charges are about 1250.00. My car has been in the shop for almost 3 weeks now because this insurance company lack the ability to communicate. They do not return phone calls when they say they are. Also I had to foot my rental car upfront but thank the lord I did received the refund back. I hope I don't get hit by one of their drivers again. Wouldn't know how long before I would get my car back.

0
★☆☆☆☆

My car has been fixed since last Wednesday (Nov 11,2009) but I cant get my car out until they review the supplement report that was sent to them on Thursday. The extra charges are about 1250.00. My car has been in the shop for almost 3 weeks now because this insurance company lack the ability to communicate. They do not return phone calls when they say they are. Also I had to foot my rental car upfront but thank the lord I did received the refund back. I hope I don't get hit by one of their drivers again. Wouldn't know how long before I would get my car back.

Pros: Nothing

Cons: No call backs, car is fixed but still in the shop

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They have been a pain in my ass for almost three years Im done after this one Customer service is a joke and so is the overall company Scam Surance

0
★☆☆☆☆

They have been a pain in my ass for almost three years Im done after this one Customer service is a joke and so is the overall company Scam Surance

Pros: none

Cons: the whole company

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I was struck from behind by someone with this insurance. They won't cover the rental car up front, won't return my calls after 8 days, and want to total my car when the damage is only 35% of the value! I'm very frustrated and, after 3 WEEKS I am filing a claim with my own insurance company. I am also reporting these people to the insurance commissioner and a bureau this website will not let me list in this note. Wish me luck with the rest of this nightmare!

0
★☆☆☆☆

I was struck from behind by someone with this insurance. They won't cover the rental car up front, won't return my calls after 8 days, and want to total my car when the damage is only 35% of the value! I'm very frustrated and, after 3 WEEKS I am filing a claim with my own insurance company. I am also reporting these people to the insurance commissioner and a bureau this website will not let me list in this note. Wish me luck with the rest of this nightmare!

Pros: NONE!

Cons: never return a call, rude

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Do not use this company! My car was broken into at 4pm, the adjuster leaves the office at 5 pm, it has been a week and I have had to call this company everyday to find out nothing has been done. This is just the beginning of t he trouble. The only thing this company does right is billing the client!

I have written a detailed letter to the insurance comissioner of my state asking why this company is allow to do business here! I have strongly reccomended an audit of their business practices.

0
★☆☆☆☆

Do not use this company! My car was broken into at 4pm, the adjuster leaves the office at 5 pm, it has been a week and I have had to call this company everyday to find out nothing has been done. This is just the beginning of t he trouble. The only thing this company does right is billing the client!

I have written a detailed letter to the insurance comissioner of my state asking why this company is allow to do business here! I have strongly reccomended an audit of their business practices.

Pros: NONE

Cons: Everything

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They promise that they are going to call you and they never do! This has been going on for over a month and we still do not have a check. The accident was not even our fault! They do not provide a rental car unless you pay up front! I don not recommend the company to anyone!

0
★☆☆☆☆

They promise that they are going to call you and they never do! This has been going on for over a month and we still do not have a check. The accident was not even our fault! They do not provide a rental car unless you pay up front! I don not recommend the company to anyone!

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Assurances America have the worst costumer services in this world I wait almost a month for them to send me a check for a car accident the was not even my fault there not even wanted to pay for my rent a car, they pay for only 10 day and my car was in the paint and body shop for almost a month.I call this people every day a they never have a straight answer I DON'T RECOMMEND this company not even to my worst enemy.

Thank you,
Lesly Cotto

0
★☆☆☆☆

Assurances America have the worst costumer services in this world I wait almost a month for them to send me a check for a car accident the was not even my fault there not even wanted to pay for my rent a car, they pay for only 10 day and my car was in the paint and body shop for almost a month.I call this people every day a they never have a straight answer I DON'T RECOMMEND this company not even to my worst enemy.

Thank you,
Lesly Cotto

Cons: costumer services

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I would just like to say this. I don't even have insurance with this company and they are taking too long to deal with my situation. The problem is they say that they are transferring you and then you wait so long to only recieve a voice mail. Think twice before getting this insurance wherever you are

0
★☆☆☆☆

I would just like to say this. I don't even have insurance with this company and they are taking too long to deal with my situation. The problem is they say that they are transferring you and then you wait so long to only recieve a voice mail. Think twice before getting this insurance wherever you are

Pros: There was none

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por el buen sabor que le ponen y el servicio quedan es exelente
me gusta mucho la hawaiina y los palitos de queso

2
★★★★★

por el buen sabor que le ponen y el servicio quedan es exelente
me gusta mucho la hawaiina y los palitos de queso

 

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