Crystal Springs Auto Wash

★★☆☆☆
  • 812 Buford Dr

    Lawrenceville, GA 30043

    Map & Directions
  • 678-442-9106

About Crystal Springs Auto Wash

Details
Hours
Mon-Sat, 8 am - 6 pm; Sun, 10 am - 6 pm

Automotive

Automotive
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2.0 2
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Worst management I have ever witnessed. I was visiting here one day and the manager was so busy flirting with her boyfriend she was completely blowing off the employees that were trying to get her attention. Apparently they were in need of here assistance and all she could say was, " are you on the clock?" Seriously? Would it matter if they weren't? If it is concerning a customer then as a manager you should stop batting your eyes and attend to the customers needs FIRST. I give Kudos to the employees, who are the real workhorses here, but the manager is a waste of payroll in my opinion.

1
★☆☆☆☆

Worst management I have ever witnessed. I was visiting here one day and the manager was so busy flirting with her boyfriend she was completely blowing off the employees that were trying to get her attention. Apparently they were in need of here assistance and all she could say was, " are you on the clock?" Seriously? Would it matter if they weren't? If it is concerning a customer then as a manager you should stop batting your eyes and attend to the customers needs FIRST. I give Kudos to the employees, who are the real workhorses here, but the manager is a waste of payroll in my opinion.

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DONT GO HERE!!!
This place is TERRIBLE!! Save yourself the time, money, frustration, and mechanics fees and DO NOT GO HERE!!! When I picked my car up it was still dirty, and they said "Well did you see how dirty it was when you brought it in?" Well, DUH, that's why I brought it to a detail shop and paid close to 200 bucks to have a professional do it! Then, 2 independent mechanics tell me that the car had damage in the carpet and electrical due to FLOODING!! I had it fixed and spoke with both the manager and OWNER, both were rude, I told them I didn't want them to pay for the repairs, just refund my money for the detail, they refused and called me a LIAR. Not that I was mistaken, but that I was a liar trying to get money out of them. I gave the guy several openings to do anything tp make a satisfied customer out of me,. I am a calm, relaxed person and have never reviewed a business on line before, but these guys are so ridiculous I am going to put a bad review anywhere I can.

1
★★★☆☆

DONT GO HERE!!!
This place is TERRIBLE!! Save yourself the time, money, frustration, and mechanics fees and DO NOT GO HERE!!! When I picked my car up it was still dirty, and they said "Well did you see how dirty it was when you brought it in?" Well, DUH, that's why I brought it to a detail shop and paid close to 200 bucks to have a professional do it! Then, 2 independent mechanics tell me that the car had damage in the carpet and electrical due to FLOODING!! I had it fixed and spoke with both the manager and OWNER, both were rude, I told them I didn't want them to pay for the repairs, just refund my money for the detail, they refused and called me a LIAR. Not that I was mistaken, but that I was a liar trying to get money out of them. I gave the guy several openings to do anything tp make a satisfied customer out of me,. I am a calm, relaxed person and have never reviewed a business on line before, but these guys are so ridiculous I am going to put a bad review anywhere I can.

Pros: none

Cons: service, value, etc all BAD

 

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