The Car Spa

★★★☆☆
  • 2330 Windy Hill Road SE

    Marietta, GA 30067

    Map & Directions
  • 770-955-9720

About The Car Spa

Hours
Daily 8am-7pm

Automotive

Automotive
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DO NOT GET YOUR CAR DETAILED HERE!!\r
Beware! I just spent $130 to have my car detailed which included a high power wax, interior detail, and headlight restoration. There are wax marks all over my car, they did not even touch the inside of

3
★★★★★

DO NOT GET YOUR CAR DETAILED HERE!!\r
Beware! I just spent $130 to have my car detailed which included a high power wax, interior detail, and headlight restoration. There are wax marks all over my car, they did not even touch the inside of

.

NO STARS!!! 250.00 for a 2 and 1/2 detail on my Jeep. They finished in 1hr 45 going over half the space one time. Yes JEEP HALF THE SPACE! I had an issue with the hood that was expalined to me before hand.No worries there. 1st off Roof was washed and not cleaned or polished in any way.
Leafs were not cleaned out of the grill. Places not even touched in the car. Sap Still all over the Car.. Small Scratches that are easily removed with a buffer not removed.. Stains in car seats Still remain.. Egg issue on side of car still remained but was expalined so Props there.. Two main spots in car missed completly. Hood was not lifted to Wax under the side or even wiped. Once waxed all the white wax was left inside all the crevices... When I went in to get some cash out of the ATM the Manager asked if I was happy. I told him no and went to look at the car. One of the Detailers said he would hit the seat again. He started to hit (clean) the seat that was not the issue seat. Once I looked up for the manager he left someone else in charge of the crew and at that Point I was so pissed I said forget it and just left. I had a 2005 Jeep Wrangler. I feel like they spit shined a Piece of crap and handed it back to me all shiney like. Money is not the issue here if I can get a detail and all and all I will never recomend this place to anyone. I hope the Owner gets this messege one day just so he can hear all the excuses his crew will have for him. POOR Effort all around! This is the first Negative review I have ever written and am pissed to have taken a chance. What Does DETAIL MEAN PEOPLE?!? Thats enough. In short.. DO NOT GO TO THIS PLACE! EVER

1
★☆☆☆☆

NO STARS!!! 250.00 for a 2 and 1/2 detail on my Jeep. They finished in 1hr 45 going over half the space one time. Yes JEEP HALF THE SPACE! I had an issue with the hood that was expalined to me before hand.No worries there. 1st off Roof was washed and not cleaned or polished in any way.
Leafs were not cleaned out of the grill. Places not even touched in the car. Sap Still all over the Car.. Small Scratches that are easily removed with a buffer not removed.. Stains in car seats Still remain.. Egg issue on side of car still remained but was expalined so Props there.. Two main spots in car missed completly. Hood was not lifted to Wax under the side or even wiped. Once waxed all the white wax was left inside all the crevices... When I went in to get some cash out of the ATM the Manager asked if I was happy. I told him no and went to look at the car. One of the Detailers said he would hit the seat again. He started to hit (clean) the seat that was not the issue seat. Once I looked up for the manager he left someone else in charge of the crew and at that Point I was so pissed I said forget it and just left. I had a 2005 Jeep Wrangler. I feel like they spit shined a Piece of crap and handed it back to me all shiney like. Money is not the issue here if I can get a detail and all and all I will never recomend this place to anyone. I hope the Owner gets this messege one day just so he can hear all the excuses his crew will have for him. POOR Effort all around! This is the first Negative review I have ever written and am pissed to have taken a chance. What Does DETAIL MEAN PEOPLE?!? Thats enough. In short.. DO NOT GO TO THIS PLACE! EVER

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I bought an oil change and a car wash. The guys at the lube shop were quick and did a good job.

Then came the car wash.

The car wash was done in a hurry and there was still residue on the inside of the windows after they were 'finished'.

Later in the day I found they had scratched the tint on three of the windows and even scratched the windshield. All scratches are on the inside and in the swirl pattern from wiping the windows.

I talked with a manager and he said he hadn't seen this before and that he would not resolve this issue.

I do not recommend.

1
★☆☆☆☆

I bought an oil change and a car wash. The guys at the lube shop were quick and did a good job.

Then came the car wash.

The car wash was done in a hurry and there was still residue on the inside of the windows after they were 'finished'.

Later in the day I found they had scratched the tint on three of the windows and even scratched the windshield. All scratches are on the inside and in the swirl pattern from wiping the windows.

I talked with a manager and he said he hadn't seen this before and that he would not resolve this issue.

I do not recommend.

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.

I bought an oil change and a car wash. The guys at the lube shop were quick and did a good job.

Then came the car wash.

The car wash was done in a hurry and there was still residue on the inside of the windows after they were 'finished'.

Later in the day I found they had scratched the tint on three of the windows and even scratched the windshield. All scratches are on the inside and in the swirl pattern from wiping the windows.

I talked with a manager and he said he hadn't seen this before and that he would not resolve this issue.

I do not recommend.

0
★☆☆☆☆

I bought an oil change and a car wash. The guys at the lube shop were quick and did a good job.

Then came the car wash.

The car wash was done in a hurry and there was still residue on the inside of the windows after they were 'finished'.

Later in the day I found they had scratched the tint on three of the windows and even scratched the windshield. All scratches are on the inside and in the swirl pattern from wiping the windows.

I talked with a manager and he said he hadn't seen this before and that he would not resolve this issue.

I do not recommend.

Cons: Unprofessional, sloppy, and poor quality

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Car Spa does an OK job. I have gone there many times and I'm not sure why. I have two big dogs so I understand that it takes a long time to detail it. They say it will take NO MORE than an hour. Every time I go they do the same thing. It always and I mean always take at LEAST an hour 1/2 if not 2 hours! I understand that my car was full of dog hair, but that would be one thing if they actually cleaned it. Like the other report that I read on here, they don't clean everything you pay for. The pad in the back of my SUV is never washed, nor vacuumed. Oh! And if your seats are down, PUT THEM UP! They will not put the seats up and clean the rear carpet if the rear seats are down. I have to get them to clean the seats, and the plastic mat every time I go.

The staff is not friendly, don't deserve tip. The cleaner they use they lather it on so thick everything sticks to it, and leaves it greasy and way too shiny. About 2-3 days or so I get a film on my front windshield that I have to re-clean.

They try to get me to fix my tiny tiny chip in my windshield every time I go. How they see if from a few feet away I don't know. They must get comission off of letting them fix it. You have to have full coverage insurance to get it though.

Yes the car is clean, but be prepared to wait for hours and have unfriendly staff. Just double check you car each time you have them clean it. I only go back because they are close to my house and hours are good.

1
★★☆☆☆

Car Spa does an OK job. I have gone there many times and I'm not sure why. I have two big dogs so I understand that it takes a long time to detail it. They say it will take NO MORE than an hour. Every time I go they do the same thing. It always and I mean always take at LEAST an hour 1/2 if not 2 hours! I understand that my car was full of dog hair, but that would be one thing if they actually cleaned it. Like the other report that I read on here, they don't clean everything you pay for. The pad in the back of my SUV is never washed, nor vacuumed. Oh! And if your seats are down, PUT THEM UP! They will not put the seats up and clean the rear carpet if the rear seats are down. I have to get them to clean the seats, and the plastic mat every time I go.

The staff is not friendly, don't deserve tip. The cleaner they use they lather it on so thick everything sticks to it, and leaves it greasy and way too shiny. About 2-3 days or so I get a film on my front windshield that I have to re-clean.

They try to get me to fix my tiny tiny chip in my windshield every time I go. How they see if from a few feet away I don't know. They must get comission off of letting them fix it. You have to have full coverage insurance to get it though.

Yes the car is clean, but be prepared to wait for hours and have unfriendly staff. Just double check you car each time you have them clean it. I only go back because they are close to my house and hours are good.

Pros: Clean Car

Cons: Long wait, unfriendly staff

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Brought my car to be washed, vacuumed, dusted on the inside (nothing unusual and which is the package I paid for) and my car was as dusty and dirty on the inside as it was when I brought it in. This is the second time this has happened and I will never go back...ever. Poor customer service, poor quality cleaning. Don't waste your money.

1
★☆☆☆☆

Brought my car to be washed, vacuumed, dusted on the inside (nothing unusual and which is the package I paid for) and my car was as dusty and dirty on the inside as it was when I brought it in. This is the second time this has happened and I will never go back...ever. Poor customer service, poor quality cleaning. Don't waste your money.

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I recently went to car spa and had a terrible experience with them. After having my car detailed and inspecting it, I found that they had broken a cover to my speaker off and placed in the the door slot as if it was already broken. Had I not looked over the car I would have nerver noticed it. I then spoke to the young lady that detailed the car and she immediately said ," Do you want to talk to my manager. The so called manager ( a spanish guy) came over very unfriendly and said oh that was broken before, I then explained to him that was not true and that I of all people would have known bein that this is my car. He repeated the same thing over and over again to the point that I no longer wanted to talk to him. Then I guess he went and got his REAL manager (David) and he then went on examining the part as if I was or had some reason to lye to him. They were very unprofessional and rude and did absolutely nothing to compensate me or provide no help. I would not want this to happen to anyone else. I will be going to the top of the ladder to get this resolved even if it means to the better business breau. As for the quality of their work the employees are very lazy and don deserve a tip. I had to remind them to put air fresherner in there and also wipe the tires off in which I had paid for. If I had to rate them they would get a negative 2 stars.

0
★☆☆☆☆

I recently went to car spa and had a terrible experience with them. After having my car detailed and inspecting it, I found that they had broken a cover to my speaker off and placed in the the door slot as if it was already broken. Had I not looked over the car I would have nerver noticed it. I then spoke to the young lady that detailed the car and she immediately said ," Do you want to talk to my manager. The so called manager ( a spanish guy) came over very unfriendly and said oh that was broken before, I then explained to him that was not true and that I of all people would have known bein that this is my car. He repeated the same thing over and over again to the point that I no longer wanted to talk to him. Then I guess he went and got his REAL manager (David) and he then went on examining the part as if I was or had some reason to lye to him. They were very unprofessional and rude and did absolutely nothing to compensate me or provide no help. I would not want this to happen to anyone else. I will be going to the top of the ladder to get this resolved even if it means to the better business breau. As for the quality of their work the employees are very lazy and don deserve a tip. I had to remind them to put air fresherner in there and also wipe the tires off in which I had paid for. If I had to rate them they would get a negative 2 stars.

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The cost for a simple wash is entirely too high for the service provided. It is fine if you are in a pinch and have no other means to clean your vehicle. However, if you are a true car enthusiast and really care about potential swirl marks in the clear coat of your vehicle, then I would find another place.

They use enough soap, but the amount of water and quality of water is questionable at best. I have never been a fan of towel drying by people. You can never really know the type of towels used or how clean they are. Likewise, depending on the day and people, they push extra items on you.

So, I can't give them a failing grade, but I honestly couldn't recommend them (for the price and quality) to anyone looking for the best and safest means to clean your car.

2
★★☆☆☆

The cost for a simple wash is entirely too high for the service provided. It is fine if you are in a pinch and have no other means to clean your vehicle. However, if you are a true car enthusiast and really care about potential swirl marks in the clear coat of your vehicle, then I would find another place.

They use enough soap, but the amount of water and quality of water is questionable at best. I have never been a fan of towel drying by people. You can never really know the type of towels used or how clean they are. Likewise, depending on the day and people, they push extra items on you.

So, I can't give them a failing grade, but I honestly couldn't recommend them (for the price and quality) to anyone looking for the best and safest means to clean your car.

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I've gone here several times and still continue to go because its quicker than me doing it myself and usually i don't feel like it but they don't always do a great job. it really depends on the person cleaning your car. this last time i went it was exceptionally great service but i've had bad experiences in the past.

4
★★★★☆

I've gone here several times and still continue to go because its quicker than me doing it myself and usually i don't feel like it but they don't always do a great job. it really depends on the person cleaning your car. this last time i went it was exceptionally great service but i've had bad experiences in the past.

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When I just moved to Atlanta and needed to get a GA tag I did not know what emissions testing was. I went to this place and they did it in less than ten minutes.

4
★★★★☆

When I just moved to Atlanta and needed to get a GA tag I did not know what emissions testing was. I went to this place and they did it in less than ten minutes.

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This is a great place to take your car in between weekly or bi-weekly visits to the car wash. Your car is cleaned inside and out; you'll feel like you got a new vehicle. :)

4
★★★★☆

This is a great place to take your car in between weekly or bi-weekly visits to the car wash. Your car is cleaned inside and out; you'll feel like you got a new vehicle. :)

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This is a great place to get your car washed. They are efficient, and they do a fairly good job for the price. Watch out for coupons, you can get your interior and exterior washed for $2.99. Avoid Saturdays as they are really packed. You can also get a discount on gas when you get a car wash.

4
★★★★☆

This is a great place to get your car washed. They are efficient, and they do a fairly good job for the price. Watch out for coupons, you can get your interior and exterior washed for $2.99. Avoid Saturdays as they are really packed. You can also get a discount on gas when you get a car wash.

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