Pep Boys Automotive Supercenters - CLOSED

★☆☆☆☆
  • 4853 Jonesboro Rd

    Forest Park, GA 30297

    Map & Directions
  • 404-366-4966

Automotive

Automotive
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Would like to give 0 stars. Took a used car I bought to check for leak and rearend noise. After having car several hours I was told what they had found and I agreed to the repairs, left car overnight. Went to pick up NONE!!!! of the things I had agreed to where fixed, and at this point I was told it was it was miss diagnosed. There did some free repairs because of the problems, BUT my car still leaks and still has a noise,AND the free repairs need to redone because they are not right. I will update later. Please wish me luck!!!!!!!

1
★☆☆☆☆

Would like to give 0 stars. Took a used car I bought to check for leak and rearend noise. After having car several hours I was told what they had found and I agreed to the repairs, left car overnight. Went to pick up NONE!!!! of the things I had agreed to where fixed, and at this point I was told it was it was miss diagnosed. There did some free repairs because of the problems, BUT my car still leaks and still has a noise,AND the free repairs need to redone because they are not right. I will update later. Please wish me luck!!!!!!!

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The Forest Park, GA location of Pep Boys is AWFUL! We took our truck in today to get tires.. when we called they said they could do it while we waited. We arrive about 20 minutes later, at 1pm, and were told that it would be around 4:30, so my wife picked us up and we went to her parents' house for a few hours. I called at 4:30, they said to come in an hour.. I went up there at 6pm and they HAD NOT EVEN STARTED on my tires. The manager was totally unapologetic, saying "they were just about to start on it", but there were still two cars in front of it - he was lying through his teeth - just like the rest of them had been all day. As we looked around, we noticed that there were angry people everywhere. One guy was waiting on a diagnostic, his vehicle had been in the bay for 4.5 hours and they had not done anything. The guy just wanted to take his vehicle and leave, and they tried to charge him for 4.5 hours of work! If you want to go to Pep Boys, do yourself a HUGE favor and drive to a different location. These people suck.

1
★☆☆☆☆

The Forest Park, GA location of Pep Boys is AWFUL! We took our truck in today to get tires.. when we called they said they could do it while we waited. We arrive about 20 minutes later, at 1pm, and were told that it would be around 4:30, so my wife picked us up and we went to her parents' house for a few hours. I called at 4:30, they said to come in an hour.. I went up there at 6pm and they HAD NOT EVEN STARTED on my tires. The manager was totally unapologetic, saying "they were just about to start on it", but there were still two cars in front of it - he was lying through his teeth - just like the rest of them had been all day. As we looked around, we noticed that there were angry people everywhere. One guy was waiting on a diagnostic, his vehicle had been in the bay for 4.5 hours and they had not done anything. The guy just wanted to take his vehicle and leave, and they tried to charge him for 4.5 hours of work! If you want to go to Pep Boys, do yourself a HUGE favor and drive to a different location. These people suck.

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