Castrol Premium Lube Express

★★★☆☆
  • 3479 Jimmy Lee Smith Pkwy

    Hiram, GA 30141

    Map & Directions
  • 678-567-9640

About Castrol Premium Lube Express

Hours
Sun 10am-5pm, Mon-Fri 9am-6pm, Sat 8am-6pm

Automotive

Automotive
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MILITARY BEWARE!!! They have a 10% military discount sign but it does not apply to HAND CAR WASHES, their most expensive wash. I don't go to Home Depot and get told their are exeptions. I would like to see this sign removed.

2
★★☆☆☆

MILITARY BEWARE!!! They have a 10% military discount sign but it does not apply to HAND CAR WASHES, their most expensive wash. I don't go to Home Depot and get told their are exeptions. I would like to see this sign removed.

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The serv. techs. in the lube center are very professional, and do a great job, I've never had a problem and doubt I ever will, the wash is also wonderfull, Spirit Carwash will always have my loyalty, the finishers do a great job

4
★★★★☆

The serv. techs. in the lube center are very professional, and do a great job, I've never had a problem and doubt I ever will, the wash is also wonderfull, Spirit Carwash will always have my loyalty, the finishers do a great job

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We received a car wash and oil change...we also got robbed! Our car was void of all but pennies. also the management DOES NOT CARE. I called 4 times even had to demand to speak with someone. Manager never apologized just said he's never had problems. I'll never go back!

1
★☆☆☆☆

We received a car wash and oil change...we also got robbed! Our car was void of all but pennies. also the management DOES NOT CARE. I called 4 times even had to demand to speak with someone. Manager never apologized just said he's never had problems. I'll never go back!

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I am writing in regards to my experience on Monday, March 8th, 2010, when my brand new Ford Escape was scratched. On Monday I had received the Gold Wash to clean up my 9 month old SUV, I handed my keys to the gentlemen and went in to pay. As I was inside my car was severely scratched when the gentlemen was removing my antenna. I know for a fact this was from him, because I have never removed my antenna. If you look at my antenna it is scratched where they used pliers and about a half inch above the antenna hole is an inch to an inch and a half deep scratch. Since I have been driving my family and I have had our vehicles washed at this location. I will no longer be using their service due to the lack of quality they have been providing. I will also urge my family not to use their services. I would also like to add that at no point did anyone inform me a mistake had been made to my $21,000 investment. It took me 2 days to see the company??s careless error.

1
★☆☆☆☆

I am writing in regards to my experience on Monday, March 8th, 2010, when my brand new Ford Escape was scratched. On Monday I had received the Gold Wash to clean up my 9 month old SUV, I handed my keys to the gentlemen and went in to pay. As I was inside my car was severely scratched when the gentlemen was removing my antenna. I know for a fact this was from him, because I have never removed my antenna. If you look at my antenna it is scratched where they used pliers and about a half inch above the antenna hole is an inch to an inch and a half deep scratch. Since I have been driving my family and I have had our vehicles washed at this location. I will no longer be using their service due to the lack of quality they have been providing. I will also urge my family not to use their services. I would also like to add that at no point did anyone inform me a mistake had been made to my $21,000 investment. It took me 2 days to see the company??s careless error.

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Unlike the previous review, I have had a great experience with Spirit Car Wash. You will get better attention durring the week as weekends can be pretty busy. The workers are pleasant and the owners seem to be out and about inspecting cars to make sure they are well washed. I've had one issue where my XM Radio antenna was damaged but the manager took care of this and it was repaired within a few days. If you would like a clean and thorough car wash I recomend trying Spirit. They also do oil changes and include a free wash with your lube service.

4
★★★★☆

Unlike the previous review, I have had a great experience with Spirit Car Wash. You will get better attention durring the week as weekends can be pretty busy. The workers are pleasant and the owners seem to be out and about inspecting cars to make sure they are well washed. I've had one issue where my XM Radio antenna was damaged but the manager took care of this and it was repaired within a few days. If you would like a clean and thorough car wash I recomend trying Spirit. They also do oil changes and include a free wash with your lube service.

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I have been patronizing Spirit Car Wash for years. They do a fair job and saved me time. My last visit for a car wash the employee tried to push the mirror in before entering the wash at which point it broke. He was able to put the mirror back as to make it seem that it was not broken. When I confronted the manger he told me to have it repaired and he would reimburse me. I immediately took it to the Mercedes dealer. He give me an estimate and ordered the parts. Upon taking the estimate back to the manager he informed me he would have to take it to the owner. No one called! After trying several times finally spoke with one of the owners. He informed me he had no intention of paying for the damage his employee had caused. If you think this establishment is responsible think again. I have and will contuinue to tell everyone I know about their don't care attitude. If you need more info my e-mail is randy_norton@bellsouth.net

1
★☆☆☆☆

I have been patronizing Spirit Car Wash for years. They do a fair job and saved me time. My last visit for a car wash the employee tried to push the mirror in before entering the wash at which point it broke. He was able to put the mirror back as to make it seem that it was not broken. When I confronted the manger he told me to have it repaired and he would reimburse me. I immediately took it to the Mercedes dealer. He give me an estimate and ordered the parts. Upon taking the estimate back to the manager he informed me he would have to take it to the owner. No one called! After trying several times finally spoke with one of the owners. He informed me he had no intention of paying for the damage his employee had caused. If you think this establishment is responsible think again. I have and will contuinue to tell everyone I know about their don't care attitude. If you need more info my e-mail is randy_norton@bellsouth.net

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.

The service here is usually very fast and reliable. It is a great place for a quick wash while you wait. I would agree with the other reviewer to go some time besides the weekend. It is so crowded most weekends that you might not get as good of a wash as usual. The staff is friendly and the price is pretty good for the services you can get. Check them out for a quick car wash!

4
★★★★☆

The service here is usually very fast and reliable. It is a great place for a quick wash while you wait. I would agree with the other reviewer to go some time besides the weekend. It is so crowded most weekends that you might not get as good of a wash as usual. The staff is friendly and the price is pretty good for the services you can get. Check them out for a quick car wash!

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I have had good and Bad washes here so I think it depends on when you go and Who you get. Don't go on the weekend or you could spend your whole morning at the Dairy Queen Next door waiting. Be sure to Tell them Exactly what you want and keep close by. They will give you a free wash for next visit if they really mess up but overall they can do a good Vacume and wash. The price is a little on the high side so be sure to find out hte price upfront.

3
★★★☆☆

I have had good and Bad washes here so I think it depends on when you go and Who you get. Don't go on the weekend or you could spend your whole morning at the Dairy Queen Next door waiting. Be sure to Tell them Exactly what you want and keep close by. They will give you a free wash for next visit if they really mess up but overall they can do a good Vacume and wash. The price is a little on the high side so be sure to find out hte price upfront.

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For just a few dollars more, get your car washed after the oil's been changed. Once you've dropped off your car, you can sit in the comfort of their lobby or outside on the open patio. This is a great place to meet people and see old friends. They do everything from a basic carwash to a full service detailing. Your car will look like new after the detailing. The wait is minimal.

PROS: quick, inexpensive, friendly
CONS: can get very crowded on weekends

4
★★★★☆

For just a few dollars more, get your car washed after the oil's been changed. Once you've dropped off your car, you can sit in the comfort of their lobby or outside on the open patio. This is a great place to meet people and see old friends. They do everything from a basic carwash to a full service detailing. Your car will look like new after the detailing. The wait is minimal.

PROS: quick, inexpensive, friendly
CONS: can get very crowded on weekends

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