Frankies Italian Ristorante - Canton Rd

★★★★☆
20 years of Classic Italian Cuisine
  • 3085 Canton Rd

    Marietta, GA 30066

    Map & Directions
  • 770-419-8931

About Frankies Italian Ristorante - Canton Rd

Hours
Sun-Thu 11am-10pm, Fri-Sat 11am-11pm
Special Offer
$8.95 Dinner Special

Food

Food
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Marietta Pizza Company

3 Whitlock Ave SW Marietta, GA

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Frankie's Italian Restaurant

3125 Roswell Rd Marietta, GA

3.6957 23
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.

I hadn't been to Frankie's in a long time and my husband had never been. We got a coupon in the mail so we decided to go. I don't know what happened to this place. We left early because i was expecting a wait on Sunday night like it always was years ago but it was quiet except for one large party. That should have been the first sign that the place was not as good as it used to be. Server was nice but a little timid, but if I had a boss like that I would be too. We ordered our food, it was ok, not great, you can tell they cut alot of corners since the old days. At the end of the meal they wouldn't expect the buy one get one free dinner coupon saying my husbands pizza didn't count as an entree and that the coupon excluded pizza (which it did not say). How ever the real problem wasn't the coupon it was the way the owner handled situation. No smile, no apology, no customer service whatever, we really are reasonable people and this could have been smoothed over if she were nice at all. She was actually kind of rude. We let her know we wouldn't be back and she clearly could care less. Then she yelled at the poor server. Save your money for a place that wants your business and treats their staff right.

1
★☆☆☆☆

I hadn't been to Frankie's in a long time and my husband had never been. We got a coupon in the mail so we decided to go. I don't know what happened to this place. We left early because i was expecting a wait on Sunday night like it always was years ago but it was quiet except for one large party. That should have been the first sign that the place was not as good as it used to be. Server was nice but a little timid, but if I had a boss like that I would be too. We ordered our food, it was ok, not great, you can tell they cut alot of corners since the old days. At the end of the meal they wouldn't expect the buy one get one free dinner coupon saying my husbands pizza didn't count as an entree and that the coupon excluded pizza (which it did not say). How ever the real problem wasn't the coupon it was the way the owner handled situation. No smile, no apology, no customer service whatever, we really are reasonable people and this could have been smoothed over if she were nice at all. She was actually kind of rude. We let her know we wouldn't be back and she clearly could care less. Then she yelled at the poor server. Save your money for a place that wants your business and treats their staff right.

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.

Very Disappointed, I hadn't been to Frankie's in a long time and my husband had never been. We got a coupon in the mail so we decided to go. I don't know what happened to this place. We left early because i was expecting a wait on Sunday

3
★★★★★

Very Disappointed, I hadn't been to Frankie's in a long time and my husband had never been. We got a coupon in the mail so we decided to go. I don't know what happened to this place. We left early because i was expecting a wait on Sunday

.

I received the most atrocious service of my life yesterday at Frankies on Canton Road in Marietta. I live right down the street and we were going out to eat to celebrate a special occasion. When we walked in my father mentioned that he

3
★★★★★

I received the most atrocious service of my life yesterday at Frankies on Canton Road in Marietta. I live right down the street and we were going out to eat to celebrate a special occasion. When we walked in my father mentioned that he

.

We eat there regularly. But tonight is the last time! It's Valentine's Day and I have two small children so rather than drag them out to dinner, I decide to go pick up 2 pizzas. My wife says 'let's use Frankie's, since I have a coupon'. In the small print it says not valid on 'Holidays'. I'm not one to consider Valentine's Day a Holiday. If you have to work, it's not a Holiday. To give them the benefit of the doubt I called ahead for take-out and ask the hostess if coupons are acceptable on Valentines Day. She said 'Yes, as long as it's the buy 1 pizza get 1 Free coupon' and it would be ready in 15 minutes. So I take my 5 year old with me, drive 15 minutes one way, and after standing at the podium for 5 solid minutes with nobody in front of me and being looked over, even though I am 6'2", by everyone there as if I'm not even standing there, a lady finally speaks to me. What's your name?, she says. I told her I was there for 'take out' that I had called ahead. When I handed her my coupon she has a fit about it in front of other customers who had piled up behind me. We don't take these on Holidays, she says. I said, I called ahead and the gal said you do. 'No we don't take them, and there's a sign on the door!' - She said. I told her she needs to train her staff. And she rants about it a few more times out loud and yells at one of the waiters who tries to discuss it with her. My son is just looking at her like horns grew out of her head. I'm thinking she's crazy and the looks on the faces of the people behind me tells me they were thinking the same thing. A guy at the bar starts heckling her and saying 'Yeah it's one of the major Holidays Huh' another guy says to me, ' I guess if V Day is a Holiday we better starting looking into Canadian Holidays too if you're gonna eat here.' So we wait another 10 minutes and noone calls my name, I get impatient and ask the cook if my pizzas ready and tell him my name. He grabs boxes that are sitting on top of a warmer. They were there the whole time and they never bothered to give them to me!! By the time I get home the quality was poor! I would have never drove there if they didn't take the coupon because there's another place much closer that's much different, but I wanted a good deal. They can't take their bad service and bad attitude and keep it. There are plenty of other restaurants in Marietta. I really don't see the draw to that place anymore. This will catch up with them... So so Sad.

1
★☆☆☆☆

We eat there regularly. But tonight is the last time! It's Valentine's Day and I have two small children so rather than drag them out to dinner, I decide to go pick up 2 pizzas. My wife says 'let's use Frankie's, since I have a coupon'. In the small print it says not valid on 'Holidays'. I'm not one to consider Valentine's Day a Holiday. If you have to work, it's not a Holiday. To give them the benefit of the doubt I called ahead for take-out and ask the hostess if coupons are acceptable on Valentines Day. She said 'Yes, as long as it's the buy 1 pizza get 1 Free coupon' and it would be ready in 15 minutes. So I take my 5 year old with me, drive 15 minutes one way, and after standing at the podium for 5 solid minutes with nobody in front of me and being looked over, even though I am 6'2", by everyone there as if I'm not even standing there, a lady finally speaks to me. What's your name?, she says. I told her I was there for 'take out' that I had called ahead. When I handed her my coupon she has a fit about it in front of other customers who had piled up behind me. We don't take these on Holidays, she says. I said, I called ahead and the gal said you do. 'No we don't take them, and there's a sign on the door!' - She said. I told her she needs to train her staff. And she rants about it a few more times out loud and yells at one of the waiters who tries to discuss it with her. My son is just looking at her like horns grew out of her head. I'm thinking she's crazy and the looks on the faces of the people behind me tells me they were thinking the same thing. A guy at the bar starts heckling her and saying 'Yeah it's one of the major Holidays Huh' another guy says to me, ' I guess if V Day is a Holiday we better starting looking into Canadian Holidays too if you're gonna eat here.' So we wait another 10 minutes and noone calls my name, I get impatient and ask the cook if my pizzas ready and tell him my name. He grabs boxes that are sitting on top of a warmer. They were there the whole time and they never bothered to give them to me!! By the time I get home the quality was poor! I would have never drove there if they didn't take the coupon because there's another place much closer that's much different, but I wanted a good deal. They can't take their bad service and bad attitude and keep it. There are plenty of other restaurants in Marietta. I really don't see the draw to that place anymore. This will catch up with them... So so Sad.

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.

We eat there regularly. But tonight is the last time! It's Valentine's Day and I have two small children so rather than drag them out to dinner, I decide to go pick up 2 pizzas. My wife says 'let's use Frankie's, since I have a coupon'. In

3
★★★★★

We eat there regularly. But tonight is the last time! It's Valentine's Day and I have two small children so rather than drag them out to dinner, I decide to go pick up 2 pizzas. My wife says 'let's use Frankie's, since I have a coupon'. In

.

The food is ok but the owner is rude. Take advantage of the coupons if you go, but watch out for bumps in the check. They are very petty and loves to charge for every up grade. Add cheese in your salad "charge" your kids eat rolls and they get Pizzia "charge" if you want to change something on your dish like Alferdo "charge" and give you very little. Most restaurants let you substitute for free. Just be care full. They are very very petty.

3
★★★☆☆

The food is ok but the owner is rude. Take advantage of the coupons if you go, but watch out for bumps in the check. They are very petty and loves to charge for every up grade. Add cheese in your salad "charge" your kids eat rolls and they get Pizzia "charge" if you want to change something on your dish like Alferdo "charge" and give you very little. Most restaurants let you substitute for free. Just be care full. They are very very petty.

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.

The pizza crust is bland. Not very tasty.

3
★★★★★

The pizza crust is bland. Not very tasty.

.

We went at dinnertime and ordered margaritas with our meal. The food prices were middle of the road for middle of the road food but the charge for the margaritas were definitely on the high end, then they charged an extra dollar for frozen-without mentioning the extra charge first, then another dollar for premium liquor which I never ordered which somehow took 15mins of waiting to remove and then caused a 24 hour hold on the entire bill amount on my debit card. When I called back to complain I was told that the machine just automatically charges for premium liquor and they didn't know why and this was the manager (in other words they automatically over charge and if you don't notice then oh well) The manager said she was sorry that removing the one dollar was all she could do for my trouble but I could talk to the owner when she came in-over the next couple of days she was never in! ULTIMATELY NOT WORTH THE TROUBLE, especially for food that could easily be duplicated in the frozen food section of wal mart.

1
★☆☆☆☆

We went at dinnertime and ordered margaritas with our meal. The food prices were middle of the road for middle of the road food but the charge for the margaritas were definitely on the high end, then they charged an extra dollar for frozen-without mentioning the extra charge first, then another dollar for premium liquor which I never ordered which somehow took 15mins of waiting to remove and then caused a 24 hour hold on the entire bill amount on my debit card. When I called back to complain I was told that the machine just automatically charges for premium liquor and they didn't know why and this was the manager (in other words they automatically over charge and if you don't notice then oh well) The manager said she was sorry that removing the one dollar was all she could do for my trouble but I could talk to the owner when she came in-over the next couple of days she was never in! ULTIMATELY NOT WORTH THE TROUBLE, especially for food that could easily be duplicated in the frozen food section of wal mart.

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.

We went at dinnertime and ordered margaritas with our meal. The food prices were middle of the road for middle of the road food but the charge for the margaritas were definitely on the high end, then they charged an extra dollar for

3
★★★★★

We went at dinnertime and ordered margaritas with our meal. The food prices were middle of the road for middle of the road food but the charge for the margaritas were definitely on the high end, then they charged an extra dollar for

.

We got our food about 30 minutes late, refills were not done unless we had to ask. For the price the food was good but I would rather pay more at another place to eat and get better service. Bathroom were caked with dirt and grime. I got reffered here by a friend but this place is a hole in the wall. Not coming back

1
★★☆☆☆

We got our food about 30 minutes late, refills were not done unless we had to ask. For the price the food was good but I would rather pay more at another place to eat and get better service. Bathroom were caked with dirt and grime. I got reffered here by a friend but this place is a hole in the wall. Not coming back

Pros: Location

Cons: Environment, Bathrooms

.

We love going to Frankies. It's the best Italian food in Marietta! We always have great service too. I definitely recommend Frankie's to anyone looking for a great restaurant.

2
★★★★★

We love going to Frankies. It's the best Italian food in Marietta! We always have great service too. I definitely recommend Frankie's to anyone looking for a great restaurant.

Pros: Delicious Food - Relaxed Atmosphere

Cons: none

.

Love this place! It's super-cute and the rolls are dee-lish. The salad is good, too. I have yet to have anything bad from here. Definitely worth checking out.

2
★★★★★

Love this place! It's super-cute and the rolls are dee-lish. The salad is good, too. I have yet to have anything bad from here. Definitely worth checking out.

Pros: rolls, salad, pizza, service

Cons: none

.

I've been a customer for many years. I guess I've take the excellent food quality for granted. I met a friend for dinner and she could not quit raving about the food - from the salad to the dessert! My personal favorite is the Chicken Mediterranean. Service is excellent and the atmosphere quiet. Lunch or dinner - you will not be disappointed.

2
★★★★★

I've been a customer for many years. I guess I've take the excellent food quality for granted. I met a friend for dinner and she could not quit raving about the food - from the salad to the dessert! My personal favorite is the Chicken Mediterranean. Service is excellent and the atmosphere quiet. Lunch or dinner - you will not be disappointed.

Pros: Fine Authentic Italian Food

.

Please do not waste your time and or money here,coupon or not.My five year old son ordered pizza with the rest of us ordering entrees. The waitress and owner? were very stern on the fact he does not get rolls or salad. It was not an issue,but after being told three times and told again when the salad arrived in single bowls not one big one, I have had enough. I confronted the owner of the situation she really had no concern of my gripe. I assume buisness is great & they do not need my money. We instead went to Gondoliers on 92.Great food great service and not as $$$$ for an attitude.
STAY AWAY THEY DO NOT WANT YOUR BUISNESS...

0
★☆☆☆☆

Please do not waste your time and or money here,coupon or not.My five year old son ordered pizza with the rest of us ordering entrees. The waitress and owner? were very stern on the fact he does not get rolls or salad. It was not an issue,but after being told three times and told again when the salad arrived in single bowls not one big one, I have had enough. I confronted the owner of the situation she really had no concern of my gripe. I assume buisness is great & they do not need my money. We instead went to Gondoliers on 92.Great food great service and not as $$$$ for an attitude.
STAY AWAY THEY DO NOT WANT YOUR BUISNESS...

Cons: To $$$ -not clean-,bathrooms look like a truck stop-not kid friendly

.

I have been to Frankies many times and have always had great food and excellent service. The rolls are more addictive than crack and their lasagna is awesome! My wife used to go there just for their Terramazu (did I spell that right?) The restaurant feels like a family run place and not some everyday food chain.If you like Italian food than you are gonna love this place.

5
★★★★★

I have been to Frankies many times and have always had great food and excellent service. The rolls are more addictive than crack and their lasagna is awesome! My wife used to go there just for their Terramazu (did I spell that right?) The restaurant feels like a family run place and not some everyday food chain.If you like Italian food than you are gonna love this place.

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.

i love the rolls so much! they are so good! you need to eat them they are like the best thing ever! i love the chick peas that they put in the salad too, and even though i hate spaghetti i love their angel hair spaghetti!

4
★★★★☆

i love the rolls so much! they are so good! you need to eat them they are like the best thing ever! i love the chick peas that they put in the salad too, and even though i hate spaghetti i love their angel hair spaghetti!

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.

the food here at frankies itallian restaurant is really great. The pasta is my personal favorite but they also have great pizza and chicken parmesan..

4
★★★★☆

the food here at frankies itallian restaurant is really great. The pasta is my personal favorite but they also have great pizza and chicken parmesan..

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.

Frankies provides humble service and food that will make your taste buds do a flip! When you walk in you will be able to see the chefs making those mouth watering pizza's fresh, to be delivered to your table the many waitresses and waiters that are more than happy to serve you at their very best. I would highly recommend that if your looking for good service, a homely atmoshere, and food that will make you shiver in anticipation of tasting it, go to Frankies. They'll take care of ya.

4
★★★★☆

Frankies provides humble service and food that will make your taste buds do a flip! When you walk in you will be able to see the chefs making those mouth watering pizza's fresh, to be delivered to your table the many waitresses and waiters that are more than happy to serve you at their very best. I would highly recommend that if your looking for good service, a homely atmoshere, and food that will make you shiver in anticipation of tasting it, go to Frankies. They'll take care of ya.

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Roswell rd. location has horrible management skills. Not only are they rude to the customers but they shout, yell and scream at their own employees infront of everyone. In my opinion, the management has no communication skills that are required to run a successfull business. Not only do they have their servers do their job but also the bus boys job. And if something goes wrong or a server makes a mistake everyone in the restaurant hears it. When I come in for a meal I expect good sevice and enjoy my meal without hearing a woman demeaning her own employees.

0
★☆☆☆☆

Roswell rd. location has horrible management skills. Not only are they rude to the customers but they shout, yell and scream at their own employees infront of everyone. In my opinion, the management has no communication skills that are required to run a successfull business. Not only do they have their servers do their job but also the bus boys job. And if something goes wrong or a server makes a mistake everyone in the restaurant hears it. When I come in for a meal I expect good sevice and enjoy my meal without hearing a woman demeaning her own employees.

Pros: the once a month coupon

Cons: hearing arguing coming from staff(especially from T and Am)

.

The best food and servers in town...the managers rock as well! Honestly, this place is so much fun to go to because you never know what is going to happen next!

2
★★★★★

The best food and servers in town...the managers rock as well! Honestly, this place is so much fun to go to because you never know what is going to happen next!

.

horrible WASTE OF MONEY! There were eggshells in my food and I spoke with the owner, Amber. She was very rude and wouldn't make my meal right. She also didn't care if I came back or not. Spread the word. Do not eat here.

0
★☆☆☆☆

horrible WASTE OF MONEY! There were eggshells in my food and I spoke with the owner, Amber. She was very rude and wouldn't make my meal right. She also didn't care if I came back or not. Spread the word. Do not eat here.

.

Frankie's offers a nice catering service for those interested in an Italian Feast. While they are a bit expensive, their food is fabulous. They are worth their cost.

3
★★★☆☆

Frankie's offers a nice catering service for those interested in an Italian Feast. While they are a bit expensive, their food is fabulous. They are worth their cost.

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Frankie's offers a wide array of Italian food, from their **great** lasagna, to their thin pizzas, and their spicy calamari. They are prompt, dependable, and available, keeping all communication lines open.

Our office party was great; the serving sizes were just right. A lot of places overdo it, but Frankie's portioned their servings to be the way I asked. They helped me at every turn, even offering vegetarian alternatives at one point.

Give them a call! You won't be disappointed.

PROS: First-rate service, fully accomodating of your catering needs
CONS: A little heavy on the cheese

4
★★★★☆

Frankie's offers a wide array of Italian food, from their **great** lasagna, to their thin pizzas, and their spicy calamari. They are prompt, dependable, and available, keeping all communication lines open.

Our office party was great; the serving sizes were just right. A lot of places overdo it, but Frankie's portioned their servings to be the way I asked. They helped me at every turn, even offering vegetarian alternatives at one point.

Give them a call! You won't be disappointed.

PROS: First-rate service, fully accomodating of your catering needs
CONS: A little heavy on the cheese

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