Post Biltmore

★★★☆☆
  • 855 West Peachtree St

    Atlanta, GA 30308

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This property is in a great location--very walkable. Also, the management has changed recently.

3
★★★★★

This property is in a great location--very walkable. Also, the management has changed recently.

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-Post Properties is full of incompetent staff who care nothing about their customers or reputation and are obviously only in it for the money.

-During my time living here, I had two different roommates. For my 1st roommate to move out and my 2nd to move in, we had to sign a roommate release form and begin a new lease. I asked the leasing office what paperwork I needed to fill out. A lady in the office gave me forms, and I signed them and had them notarized, as per her instructions. I returned the forms, and a different lady told me they were the incorrect forms. Confused, since I had followed direct instructions already, I figured there had been miscommunication. I signed the new forms and had them notarized, returned them, this time to the property manager. She told me, again, I had the wrong forms! I explained that two different ladies in her office had given me the forms and, both times, I??d followed their explicit instructions. The property manager accused me of lying, and emphatically said everyone in her office was well trained and would "never make such a mistake.? It was a crazy situation. Employees in the office were not on the same page and were not, in fact, well versed in the proper procedures for the property.

-When it came time to move out, I reviewed our lease terms, and it stated that we needed to submit written notification of our non-renewal. Since our previous experience, I wanted to be 100% sure I was following directions and would not be faced with a similar situation, and the lease wasn't clear if we had to write a letter or sign a pre-made Post Properties form, I went to the office and asked EXACTLY what I needed to submit and when it needed to be submitted by. The lady in the office informed me that I did not need to submit anything in writing. Since I had told her, she would take care of it; I didn't need to do anything else. Confused, I asked "are you sure?" because I did NOT want to break the rules. She told me that it was a nothing process, and I had already taken care of it by discussing with her, that it was just a formality. Since she assured me, and since she was a clear authority figure within Post Properties, and I know that in Georgia a verbal contract is just as binding as a written, and so by holding that conversation, a verbal commitment between myself and the Post representative was binding, I wasn't worried and fully believed, due to her reassurance, that I had followed instructions and was good to go! A month later, my roommate and I received notification that we had to pay for another month past our lease end date since we hadn??t informed them of our move-out. I was floored. I went to the office and spoke with the lady who had informed me that I had fulfilled my duty already. She acted flustered, and told me that she wasn't sure what she said and she might have been mistaken. I told her that is no excuse, that what she said was binding and her incompetence was costing my roommate and I over $2,000. My roommate and I had already signed contracts elsewhere, and now were forced to pay rent at two places. We believed we had fulfilled our contract, because the leasing office explicitly told us we had! The property manager called me a liar to my face, and said that even if employee misinformed me, it didn't matter and I was still had to pay or she would report me to a collections agency. I contacted the corporate office, eventually reaching the VP of Property Management. She told me that all Post employees were well trained and would never misinform anyone. I explained that they had, and the VP told me I was lying and she didn??t care. It was a helpless situation to be in, and one that has cost us a lot of money. The bottom line is, we read the contract, knew the stipulations, went to the office to find out the exact format, and were told that a verbal was sufficient. Then, we were blindsided.

1
★☆☆☆☆

-Post Properties is full of incompetent staff who care nothing about their customers or reputation and are obviously only in it for the money.

-During my time living here, I had two different roommates. For my 1st roommate to move out and my 2nd to move in, we had to sign a roommate release form and begin a new lease. I asked the leasing office what paperwork I needed to fill out. A lady in the office gave me forms, and I signed them and had them notarized, as per her instructions. I returned the forms, and a different lady told me they were the incorrect forms. Confused, since I had followed direct instructions already, I figured there had been miscommunication. I signed the new forms and had them notarized, returned them, this time to the property manager. She told me, again, I had the wrong forms! I explained that two different ladies in her office had given me the forms and, both times, I??d followed their explicit instructions. The property manager accused me of lying, and emphatically said everyone in her office was well trained and would "never make such a mistake.? It was a crazy situation. Employees in the office were not on the same page and were not, in fact, well versed in the proper procedures for the property.

-When it came time to move out, I reviewed our lease terms, and it stated that we needed to submit written notification of our non-renewal. Since our previous experience, I wanted to be 100% sure I was following directions and would not be faced with a similar situation, and the lease wasn't clear if we had to write a letter or sign a pre-made Post Properties form, I went to the office and asked EXACTLY what I needed to submit and when it needed to be submitted by. The lady in the office informed me that I did not need to submit anything in writing. Since I had told her, she would take care of it; I didn't need to do anything else. Confused, I asked "are you sure?" because I did NOT want to break the rules. She told me that it was a nothing process, and I had already taken care of it by discussing with her, that it was just a formality. Since she assured me, and since she was a clear authority figure within Post Properties, and I know that in Georgia a verbal contract is just as binding as a written, and so by holding that conversation, a verbal commitment between myself and the Post representative was binding, I wasn't worried and fully believed, due to her reassurance, that I had followed instructions and was good to go! A month later, my roommate and I received notification that we had to pay for another month past our lease end date since we hadn??t informed them of our move-out. I was floored. I went to the office and spoke with the lady who had informed me that I had fulfilled my duty already. She acted flustered, and told me that she wasn't sure what she said and she might have been mistaken. I told her that is no excuse, that what she said was binding and her incompetence was costing my roommate and I over $2,000. My roommate and I had already signed contracts elsewhere, and now were forced to pay rent at two places. We believed we had fulfilled our contract, because the leasing office explicitly told us we had! The property manager called me a liar to my face, and said that even if employee misinformed me, it didn't matter and I was still had to pay or she would report me to a collections agency. I contacted the corporate office, eventually reaching the VP of Property Management. She told me that all Post employees were well trained and would never misinform anyone. I explained that they had, and the VP told me I was lying and she didn??t care. It was a helpless situation to be in, and one that has cost us a lot of money. The bottom line is, we read the contract, knew the stipulations, went to the office to find out the exact format, and were told that a verbal was sufficient. Then, we were blindsided.

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.

-Post Properties is full of incompetent staff who care nothing about their customers or reputation and are obviously only in it for the money.
-During my time living here, I had two different roommates. For my 1st roommate to move out and

3
★★★★★

-Post Properties is full of incompetent staff who care nothing about their customers or reputation and are obviously only in it for the money.
-During my time living here, I had two different roommates. For my 1st roommate to move out and

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If you're looking for a great place to live within a decent budget, keep on going. The Post Biltmore is not your atop. The place is small with washer and dryer in the studio - please explain this to me - and none in the larger units. The apartments are too pricey for what they give...this is Atlanta not New York. The employees are full of themselves and not particularly helpful. Parking break-ins happen too frequently. Keep at it, be diligent, you're sure to find a safe, decent place for the money...'cause Post Biltmore is not it!

1
★☆☆☆☆

If you're looking for a great place to live within a decent budget, keep on going. The Post Biltmore is not your atop. The place is small with washer and dryer in the studio - please explain this to me - and none in the larger units. The apartments are too pricey for what they give...this is Atlanta not New York. The employees are full of themselves and not particularly helpful. Parking break-ins happen too frequently. Keep at it, be diligent, you're sure to find a safe, decent place for the money...'cause Post Biltmore is not it!

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Horrific. The prices are high and unwarranted. The staff is not helpful or friendly. Nice neighborhood but there are other places and when my lease is up I'm certainly going to find them...may move before then. Not a great place to live, particularly for the money.

2
★★☆☆☆

Horrific. The prices are high and unwarranted. The staff is not helpful or friendly. Nice neighborhood but there are other places and when my lease is up I'm certainly going to find them...may move before then. Not a great place to live, particularly for the money.

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When I moved into Post Biltmore last year it seemed like a great new place to live. I could deal with the noise from the bar across the street and I was fine with the valet line taking up space on 6th street. However, in the past year or so the property just isn't safe any more.

I know of 3 separate break ins to cars parked in the visitor parking spaces - and that's just for the second building. Since then the management staff has been hardly helpful- the only time they smile at you is when you're handing in a check or they're giving a tour. I've been promised that they would assist the proper authorities by sending them footage taken from the parking deck cameras and, over a month later, they still haven't. There are no patrols, there are no guards, there is nothing to even discourage thieves from returning time and time again. When people (residents or their guests) go to the leasing office to report a break in they're met with hostility. The security of their residents obviously isn't their top priority.

On top of the noise issues (tolerable) and the unsafe parking for guests (inexcusable), the number of drunkards has increased dramatically. Being followed down the block is a common occurrence once the sun has started to set.

To make matters even worse the rent increases are extraordinarily high. THE PRICES LISTED ON THIS SITE AREN'T EVEN CLOSE TO CORRECT! When I checked for 1 bedrooms (studio and traditional) there are no floor plans offered for under $900/month - and that's before utilities. Even though I've proved myself to be a good tenant my rent is set to increase almost another 20% even with a year-long lease.

Sure, you're paying for location but for that price I would think the management can put forth a tiny smidgen of effort and make this place at least moderately safe again.

2
★★☆☆☆

When I moved into Post Biltmore last year it seemed like a great new place to live. I could deal with the noise from the bar across the street and I was fine with the valet line taking up space on 6th street. However, in the past year or so the property just isn't safe any more.

I know of 3 separate break ins to cars parked in the visitor parking spaces - and that's just for the second building. Since then the management staff has been hardly helpful- the only time they smile at you is when you're handing in a check or they're giving a tour. I've been promised that they would assist the proper authorities by sending them footage taken from the parking deck cameras and, over a month later, they still haven't. There are no patrols, there are no guards, there is nothing to even discourage thieves from returning time and time again. When people (residents or their guests) go to the leasing office to report a break in they're met with hostility. The security of their residents obviously isn't their top priority.

On top of the noise issues (tolerable) and the unsafe parking for guests (inexcusable), the number of drunkards has increased dramatically. Being followed down the block is a common occurrence once the sun has started to set.

To make matters even worse the rent increases are extraordinarily high. THE PRICES LISTED ON THIS SITE AREN'T EVEN CLOSE TO CORRECT! When I checked for 1 bedrooms (studio and traditional) there are no floor plans offered for under $900/month - and that's before utilities. Even though I've proved myself to be a good tenant my rent is set to increase almost another 20% even with a year-long lease.

Sure, you're paying for location but for that price I would think the management can put forth a tiny smidgen of effort and make this place at least moderately safe again.

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The positive review is totally inaccurate. DO NOT LIVE AT ANY POST ESTABLISHMENT. Post is a garbage company. All their locations have the lowest level of security possible, making it virtually impossible to have a car parked in their garages. Over the course of 9 months my significant other was living at Post Biltmore, my car was broken into 3 times in the Post authorized parking deck. Post does not care. I have had over 3000 dollars worth of damage to various cars, another 1000 in stolen goods and have never seen one cent from post or any inkling that they are going to up their security. My window was broken, my door handle smashed off, and my convertible top cut. When I spoke to the post paid security officer he literally told me, and i quote: it "wasn't his job to babysit my car" and that i "should expect my car to get broken into while parking in midtown". He was completely rude and really captures the spirit of the Post company. Pay 1000+/month for your 600 sf. studio apartment and get your car broken into. Get harassed every time you try to walk around your neighborhood. Get woken up every friday and saturday night by screaming, drunk, and out of control people. Get your rent raised every month and have every dollar squeezed out of your bank account. Get no help from Post. Period. DO NOT EVEN CONSIDER POST if you want to have a low stress living environment.

1
★☆☆☆☆

The positive review is totally inaccurate. DO NOT LIVE AT ANY POST ESTABLISHMENT. Post is a garbage company. All their locations have the lowest level of security possible, making it virtually impossible to have a car parked in their garages. Over the course of 9 months my significant other was living at Post Biltmore, my car was broken into 3 times in the Post authorized parking deck. Post does not care. I have had over 3000 dollars worth of damage to various cars, another 1000 in stolen goods and have never seen one cent from post or any inkling that they are going to up their security. My window was broken, my door handle smashed off, and my convertible top cut. When I spoke to the post paid security officer he literally told me, and i quote: it "wasn't his job to babysit my car" and that i "should expect my car to get broken into while parking in midtown". He was completely rude and really captures the spirit of the Post company. Pay 1000+/month for your 600 sf. studio apartment and get your car broken into. Get harassed every time you try to walk around your neighborhood. Get woken up every friday and saturday night by screaming, drunk, and out of control people. Get your rent raised every month and have every dollar squeezed out of your bank account. Get no help from Post. Period. DO NOT EVEN CONSIDER POST if you want to have a low stress living environment.

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The most hassle-free place I've ever lived. The apartments are pretty new (built 1999) and kept up well, so there are no problems with leaks, bugs, ugly-looking public areas, or any of the other usual apartment-dweller headaches. If any sort of service is needed (even little stuff like changing a burnt bulb in the built-in track lighting) it's done in less than a day, and can even be requested online through Post's website.

The front office staff has a fairly high turnover, as is common with apartments owned by a corporation, but is generally friendly and helpful.

Amenities include a courtyard, rooftop terrace, laundry room, and fitness center.

The prices are reasonable for Midtown, although perhaps expensive compared to other parts of the city you could live in.

4
★★★★☆

The most hassle-free place I've ever lived. The apartments are pretty new (built 1999) and kept up well, so there are no problems with leaks, bugs, ugly-looking public areas, or any of the other usual apartment-dweller headaches. If any sort of service is needed (even little stuff like changing a burnt bulb in the built-in track lighting) it's done in less than a day, and can even be requested online through Post's website.

The front office staff has a fairly high turnover, as is common with apartments owned by a corporation, but is generally friendly and helpful.

Amenities include a courtyard, rooftop terrace, laundry room, and fitness center.

The prices are reasonable for Midtown, although perhaps expensive compared to other parts of the city you could live in.

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