Americas Choice Overhead Garage Doors

★☆☆☆☆

About Americas Choice Overhead Garage Doors

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  • Windows
  • Garage Door Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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A/C Masters, Inc.

4393 Hallbrook Drive Norcross, GA

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Garage Door Specialists

1246 Old Alpharetta Alpharetta, GA

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I do not have a good story to tell. Yesterday, March 27th, I call for a service. My garage door needed balance. My garage door is 20 years old and it was balance until the other day when the power went off and I disengaged the garage door opener and the door did not held on any position but all the way close.

On my call for the service, I explain the situation to the person that made the appointment, later I explained to the technician and asked him to call me before he go to the house so I could be there to make sure that he was going to fix the problem.

Well, the technician did not call me before he went to the house, when I got home he was already gone and when I verify if the problem was fixed, it wasn??t. So, I called the office to complain about the service and they told me that the technician did a tune-up and that I did not tell him about the balance. Anyway, I was charge $108 and I did not get what I asked for.

I spoke to Erick. He told me the same thing as the technician and they just want to charge me for another visit and a new set of springs. Well, now I do not trust your company, I will put a negative note on every recommended company for home service that I can get my hands on and I will write a letter of complain to the Better Business Bureau. I feel that I was taken advantage of and I am given my money lost and taken without a satisfactory service.

I hope this letter will help you in improving your service, but I will not be the one to witness it if you ever do.

I only hope that this letter will make it to the upper management so something can be done for this not to happen again.

1
★☆☆☆☆

I do not have a good story to tell. Yesterday, March 27th, I call for a service. My garage door needed balance. My garage door is 20 years old and it was balance until the other day when the power went off and I disengaged the garage door opener and the door did not held on any position but all the way close.

On my call for the service, I explain the situation to the person that made the appointment, later I explained to the technician and asked him to call me before he go to the house so I could be there to make sure that he was going to fix the problem.

Well, the technician did not call me before he went to the house, when I got home he was already gone and when I verify if the problem was fixed, it wasn??t. So, I called the office to complain about the service and they told me that the technician did a tune-up and that I did not tell him about the balance. Anyway, I was charge $108 and I did not get what I asked for.

I spoke to Erick. He told me the same thing as the technician and they just want to charge me for another visit and a new set of springs. Well, now I do not trust your company, I will put a negative note on every recommended company for home service that I can get my hands on and I will write a letter of complain to the Better Business Bureau. I feel that I was taken advantage of and I am given my money lost and taken without a satisfactory service.

I hope this letter will help you in improving your service, but I will not be the one to witness it if you ever do.

I only hope that this letter will make it to the upper management so something can be done for this not to happen again.

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