The UPS Store

★★★☆☆
Mon - Fri 08:30-07:00, Sat 09:00-05:00
  • 2107 N Decatur Rd

    Decatur, GA 30033

    Map & Directions
  • 404-982-9584

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 8:30am-7pm, Sa 9am-5pm, Su Closed
Emails
  • store1096@theupsstore.com
Phones
  • Fax (404-982-9478)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Notary Services
  • Passport/Photo ID Services
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    3.0 3
                    Hi! Sign in to let us know how The UPS Store was?
                    Write a Review
                    .

                    they have always taken good care of my packages. recently impressed to find that the owner stayed up all night to get my last minute printing job out for me. Good people.

                    5
                    ★★★★★

                    they have always taken good care of my packages. recently impressed to find that the owner stayed up all night to get my last minute printing job out for me. Good people.

                    Was this review helpful to you?
                    Ratings_icons Ratings_icons

                    .

                    TERRIBLE. This service seems fantastic on paper. However, the service is horrible. I used the student storage for over the summer in which my belongs were to be delivered to my new dorm room. Upon move-out, the foul dispositions of some of the delivery men started to change my opinion of the service. Then, walking out side, I saw them drop every single one of my boxes down the stairs. I was informed 9 days before the delivery date about when my belongs would be returned to me. I had previously called every week for a month before returning to school and never got a response or any information about the delivery. When I spoke to the manager, about this because I had already bought my plane tickets which did not coincide with the arbitrarily decided delivery date, he turned out not only to be completely incompetent but exceedingly rude. I informed him that he was treating his customers apallingly and he offered no help for my situation at all. I would not recommend this service to anyone.

                    0
                    ★☆☆☆☆

                    TERRIBLE. This service seems fantastic on paper. However, the service is horrible. I used the student storage for over the summer in which my belongs were to be delivered to my new dorm room. Upon move-out, the foul dispositions of some of the delivery men started to change my opinion of the service. Then, walking out side, I saw them drop every single one of my boxes down the stairs. I was informed 9 days before the delivery date about when my belongs would be returned to me. I had previously called every week for a month before returning to school and never got a response or any information about the delivery. When I spoke to the manager, about this because I had already bought my plane tickets which did not coincide with the arbitrarily decided delivery date, he turned out not only to be completely incompetent but exceedingly rude. I informed him that he was treating his customers apallingly and he offered no help for my situation at all. I would not recommend this service to anyone.

                    Cons: Incompetecy amongst all the staff

                    .

                    For the most part, I've had a positive experience with this location. They've been nice and received my packages for delivery. Last time I went to this store, the employee apparently coded my overnight package incorrectly. The package didn't show up until three days later. I called to receive a refund since it had been guaranteed, but then I was told by the store to call UPS headquarters, and by UPS to talk to the store. In the end, the store said they would take care of it yet despite following up with them, they never issued my refund. Left a bitter taste in my mouth, I must say.

                    3
                    ★★★☆☆

                    For the most part, I've had a positive experience with this location. They've been nice and received my packages for delivery. Last time I went to this store, the employee apparently coded my overnight package incorrectly. The package didn't show up until three days later. I called to receive a refund since it had been guaranteed, but then I was told by the store to call UPS headquarters, and by UPS to talk to the store. In the end, the store said they would take care of it yet despite following up with them, they never issued my refund. Left a bitter taste in my mouth, I must say.

                    Was this review helpful to you?
                    Ratings_icons Ratings_icons

                    1 out of 1 people found this review helpful.

                    Message from The UPS Store

                    The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

                    More about The UPS Store

                    Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                     

                    Wait, you're the expert.

                    If you've been to or used The UPS Store, leave a review.

                    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



                    Write a Review