Boots Etc Outlet Inc

★★★☆☆
34.2598 -83.4655
Map and Directions to Boots Etc Outlet Inc

706-335-2668

30465 Highway 441 S

Commerce, GA

30529

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About Boots Etc Outlet Inc

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3.0 2
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I have been to several western stores throughout the country and Boots Etc offers by far the best shopping experience in western wear. The staff was very nice, and knowledgeable and the selection was awesome! I'll be sure to stop by Commerce whenever in the area to do my boot shopping! I love my new Tony's!!

5
★★★★★

I have been to several western stores throughout the country and Boots Etc offers by far the best shopping experience in western wear. The staff was very nice, and knowledgeable and the selection was awesome! I'll be sure to stop by Commerce whenever in the area to do my boot shopping! I love my new Tony's!!

.

called this place july 28th to try to order some boots specificly white boots for my 3 year old son for an event happening on saturday aug 2nd.talked to a woman and specificly told her that i wanted white boots size 81/2 told me she would delay the message to a woman who takes care of internet inquiries. Tuesday july 29th the woman calls places an order for what we thought were white boots we paid express shipping for this item to recieve it by thursday july 31st. well they came on the 31st but when we opened the package to our surprise we found red boots. immediately called to fix problem woman to help us had already left. she called us on friday aug 1st and told us that it was our fault we gave her the wrong number. ok fine maybe we did later while on there internet site i discovered that the numbers was misleading and it was there fault we said the number in question had no remorse fortunately i made a copy of there website for proof and then wrote them and told them it was misleading within 30mins they changed the problem on the website but still didn't help us.my mom had to drive 12hours to georgia from tn to have these boots for saturday 530miles of her own gas money to fix their mistake we are turning them over to the proper atlanta department they do not have customer service skills, they pretty much called us liars and lied to us. NEVER BLAME THE CUSTOMER FOR YOUR MISTAKE AND IT WAS THEIR MISTAKE THAT CAUSED THIS PROBLEM. we are owed for our express shipping fee for their mistake and who knows we might see if we are owed for the gas expense too. They made us come pick up our actual order after paying $20 extra for express shipping of the ugly red boots. I would like to personally thank a woman whos name starts w/ an Sh for all the trouble since she is the one in charge of the website. and the young man who thinks he knows how to run a business and doesn't know a thing about customer service, satisfation, or how to talk his way out of a lie....

1
★☆☆☆☆

called this place july 28th to try to order some boots specificly white boots for my 3 year old son for an event happening on saturday aug 2nd.talked to a woman and specificly told her that i wanted white boots size 81/2 told me she would delay the message to a woman who takes care of internet inquiries. Tuesday july 29th the woman calls places an order for what we thought were white boots we paid express shipping for this item to recieve it by thursday july 31st. well they came on the 31st but when we opened the package to our surprise we found red boots. immediately called to fix problem woman to help us had already left. she called us on friday aug 1st and told us that it was our fault we gave her the wrong number. ok fine maybe we did later while on there internet site i discovered that the numbers was misleading and it was there fault we said the number in question had no remorse fortunately i made a copy of there website for proof and then wrote them and told them it was misleading within 30mins they changed the problem on the website but still didn't help us.my mom had to drive 12hours to georgia from tn to have these boots for saturday 530miles of her own gas money to fix their mistake we are turning them over to the proper atlanta department they do not have customer service skills, they pretty much called us liars and lied to us. NEVER BLAME THE CUSTOMER FOR YOUR MISTAKE AND IT WAS THEIR MISTAKE THAT CAUSED THIS PROBLEM. we are owed for our express shipping fee for their mistake and who knows we might see if we are owed for the gas expense too. They made us come pick up our actual order after paying $20 extra for express shipping of the ugly red boots. I would like to personally thank a woman whos name starts w/ an Sh for all the trouble since she is the one in charge of the website. and the young man who thinks he knows how to run a business and doesn't know a thing about customer service, satisfation, or how to talk his way out of a lie....

Pros: one of the girls was nice and the warehouse tried to help us

Cons: pretty much called us liars and blamed us for their mistake

Message from Boots Etc Outlet Inc

Recently having been awarded the 2009 Best of Commerce in the clothing category, Boots Etc has been getting people the boots the want at prices they can afford for over seventeen years now. With a wide selection of brands, styles, and sizes, Boots Etc is a one-stop shop for your whole family -- men, women, and children alike! Conveniently located on the I-85 corridor at exit 149, we're just a short drive from the Tanger Outlet Mall.

More about Boots Etc Outlet Inc

We offer numerous brands including: Justin, Nocona, Tony Lama, Chippewa, Dan Post, Dingo, Laredo, Lucchese, Charlie 1 Horse, Stetson, Resistol, Wrangler, Cinch, and many, many more. Additionally we offer hat cleaning and shaping, boot stretching, as wel

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