Best Buy
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Message from Best Buy
Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.
Editorial by Citysearch
In ShortFounded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Key Points
- Consumer Electronics
- Personal Computers & Software
- Home Appliances
The Inside Scoop
- Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
- The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
- Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Insider Pages Reviews for Best Buy
I went in to purchase a camera, I asked a women that was standing there talking to some guys that always worked there talking about there drunken night which is unprofessional for one thing and asked her if she could help me find a camera that would fit my needs. She turned towards me and said she would get someone over here to help me so i waited she then turned around and started talking to the guys again. I did not get anyone to come help me for one thing and so i had to figure out which one to get. I would never recommend anyone going to this store. Not only that there customer service sucks all they have are rude girls working at the customer service and don't know how to do there jobs, after all this i was ready to get out of that place, there management sucks and s does there cashier i mean honestly the girl would not shut up about her husband i don't need to know about her husband this and her husband that get a life she would not stop talking and she took forever just to get me through the check out they need people that do there job not try and sell Mary Kay! they need professional people not little kids.
Posted 03/25/09 | Report Abuse
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My Lexmark printer just stop working this morning. This is the third printer that I have bought from Best Buy that lasted under a year. And one Garmin GPS system that lasted under a year.
Your warrants sucks....I was never able to get anything replaced. These are expensive items that should last at least over a year. If you can't provide a better warrantee then you should stop selling this junk or close the doors. You won't replace the junk you are selling and the companys that make them give me the run around. Why are you even in business??????????
Posted 01/12/09 | Report Abuse
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This is an amazing store for the basic electronics as well as the advanced electronics i would definitely recommend this store over any other electronic store!
Posted 02/05/08 | Report Abuse
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Wanted to see the latest in electronics. Went to B B on a Sunday morning and had everything. Best thing is you can actually handle them.
Prices are a bit high, but not bad
P . Z
Posted 01/29/08 | Report Abuse
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Great selection of appliances
by Anonymous
They have a great selection of audio equipment and appliances. We made a couple of big purchases there, and we are very satisfied with their products as well as their service.
Posted 06/22/05 | Report Abuse
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Best Buy offers their Product Replacement Plan which esentially is an insurance policy for a given number of years. Whenever I buy an expensive item from them I am sure to purchase the extended plan. This is not simply an extension of the manufacturer's warranty. Instead it covers your product against other defects and problems also. Though their prices are not best compared to their competitors, they are quick to offer price matching. Once I get them to give me the same price as their competitor's then it only makes sense to buy from them and purchase the product replacement plan.
PROS: Good selection, friendly staff, excellent product replacement plan
CONS: Poor customer service staff, high prices, lack of selection occasionally
Posted 06/09/05 | Report Abuse
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We went to look at refrigerators and they claim they match competitor pricing. We took in an HH Gregg sale ad, and they said they could not match the price even though they had the item. Apparently they don't match competitor pricing.
Lack of customer importance, had to wait 30 mins to find out they did not match pricing.
Lack of employees.
Not a pleasant atmosphere at store.
PROS: Better customer service then HH Gregg.
CONS: More expensive then competitors
Posted 05/16/05 | Report Abuse
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