Cracker Barrel Old Country Store

★★★★☆
  • 1458 Southlake Plaza Dr

    Morrow, GA 30260

    Map & Directions
  • 770-961-4533

Food

Food
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4.0 3
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This a fun place to eat. Although it can get very crowded. The waits are very fast and service is pretty quick.
The breakfast menu is awesome and the food is very good with reasonable.prices. Sometimes the food can be served not as hot as desired. But the staff and mangement are eager to remedy any problems. There is ample parking at this location. Saturdays and Sundays are heavy all day. But the waits are reasonable. This restaurant has a great environment for all family memebers and offers a real southern down home experience.

2
★★★★★

This a fun place to eat. Although it can get very crowded. The waits are very fast and service is pretty quick.
The breakfast menu is awesome and the food is very good with reasonable.prices. Sometimes the food can be served not as hot as desired. But the staff and mangement are eager to remedy any problems. There is ample parking at this location. Saturdays and Sundays are heavy all day. But the waits are reasonable. This restaurant has a great environment for all family memebers and offers a real southern down home experience.

Pros: Waits are fairly short.

Cons: Food sometimes served cool.

.

This cracker barrel has improved substantially since our last visit a few weeks ago. Last time, our food sat in the window for awhile without being brought to the table, and the food itself wasn't seasoned like it is usually. The service that SAT. of our last visit left a lot to be desired. We decided to try this store again after not coming to this store and frequenting IHOP instead. Even though the wait was a little long after church, the restaurant got back on an even keel, and we received our food not even 5 minutes after we ordered it. This was much appreciated, considering we waited longer than our quoted wait time to be seated. Other people quipped on their way out the door to me that the wait here is usually like 2 hours long on a Sunday.
What I liked: the biscuits were excellent even though it was the middle of the afternoon. (I had been fasting, and this was a great meal, even better than usual).
What I didn't like: One of your servers was extremely rude to me in the foyer. If it is a Sunday, and I want to hold the door for people rather than stand in a packed restaurant/host stand, that is my prerogative... I didn't see her volunteering to hold doors for guests even though she works there, and to say something to me about this is completely inappropriate, and I expect this to be handled accordingly. She was very rude to even ask something like that when it was so obviously busy. Other servers were getting off work, and she should have found something productive to do instead of shoot off her mouth.

Keep up the good work... we look forward to frequenting you in the NEW YEAR!!! Way to go kitchen staff at the McDonough Cracker Barrel.

2
★★★★☆

This cracker barrel has improved substantially since our last visit a few weeks ago. Last time, our food sat in the window for awhile without being brought to the table, and the food itself wasn't seasoned like it is usually. The service that SAT. of our last visit left a lot to be desired. We decided to try this store again after not coming to this store and frequenting IHOP instead. Even though the wait was a little long after church, the restaurant got back on an even keel, and we received our food not even 5 minutes after we ordered it. This was much appreciated, considering we waited longer than our quoted wait time to be seated. Other people quipped on their way out the door to me that the wait here is usually like 2 hours long on a Sunday.
What I liked: the biscuits were excellent even though it was the middle of the afternoon. (I had been fasting, and this was a great meal, even better than usual).
What I didn't like: One of your servers was extremely rude to me in the foyer. If it is a Sunday, and I want to hold the door for people rather than stand in a packed restaurant/host stand, that is my prerogative... I didn't see her volunteering to hold doors for guests even though she works there, and to say something to me about this is completely inappropriate, and I expect this to be handled accordingly. She was very rude to even ask something like that when it was so obviously busy. Other servers were getting off work, and she should have found something productive to do instead of shoot off her mouth.

Keep up the good work... we look forward to frequenting you in the NEW YEAR!!! Way to go kitchen staff at the McDonough Cracker Barrel.

Pros: Your kitchen staff is doing a good job holding the restaurant together when busy.

Cons: Your serving staff needs a major attitude adjustment... not all the servers are this way, though.

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This buisness has wonderful customer service. However, the prices are quite expensive for the little portions of food they serve and the food wasn't that great.

3
★★★☆☆

This buisness has wonderful customer service. However, the prices are quite expensive for the little portions of food they serve and the food wasn't that great.

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