Legacy

★★★☆☆

About Legacy

Categories
  • Jewelry & Watch Stores
  • Jewelry

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Silver City

6700 Douglas Blvd Douglasville, GA

2.8 5
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I was a first time customer and came in with the intent of making a purchase for my wife. I found the person who waited on me to be unfriendly and a bit condenscending. When asked questions about having a ring resized she was very clear that if I didnt' make a purchase at HER store first they do not accomidate ring resizing. Althought I WAS intending on making a purchase it was offensive to me to notice their FIRST priority was making a sale and not good customer service. There are too many other stores out there to deal with rudeness like I experienced. BEWARE!

1
★☆☆☆☆

I was a first time customer and came in with the intent of making a purchase for my wife. I found the person who waited on me to be unfriendly and a bit condenscending. When asked questions about having a ring resized she was very clear that if I didnt' make a purchase at HER store first they do not accomidate ring resizing. Althought I WAS intending on making a purchase it was offensive to me to notice their FIRST priority was making a sale and not good customer service. There are too many other stores out there to deal with rudeness like I experienced. BEWARE!

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I am glad I found the friendly folks at Legacy Jewelers. When I needed a special gift for my fiance, I was a having a hard time finding what I needed at a price I could afford. The manager personally went out of her way to help me. She really offered a level of customer service I have not experienced in years. No other store took the time or interest to make sure I got what I wanted like this one did. They have such a wonderful unique selection and everyone there is so service focused. I know I will bring my business to them first whenever I am shopping for something wonderful.

4
★★★★☆

I am glad I found the friendly folks at Legacy Jewelers. When I needed a special gift for my fiance, I was a having a hard time finding what I needed at a price I could afford. The manager personally went out of her way to help me. She really offered a level of customer service I have not experienced in years. No other store took the time or interest to make sure I got what I wanted like this one did. They have such a wonderful unique selection and everyone there is so service focused. I know I will bring my business to them first whenever I am shopping for something wonderful.

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This store is now owned by two ladies. The selection compared to other small business jewelry stores is repugnant at best, while the prices aren't even close to ethical. I purchased a ring that I needed resized, it took two months to receive it back. All while the owners had absurd non answers as to the status. If that is not enough, one of these part owners is completely rude to customers and associates. After talking with some of the associates their labor practices are quite unethical. This is a small business that should be put out of business, as we have to many larger companies that already bully us around.

1
★☆☆☆☆

This store is now owned by two ladies. The selection compared to other small business jewelry stores is repugnant at best, while the prices aren't even close to ethical. I purchased a ring that I needed resized, it took two months to receive it back. All while the owners had absurd non answers as to the status. If that is not enough, one of these part owners is completely rude to customers and associates. After talking with some of the associates their labor practices are quite unethical. This is a small business that should be put out of business, as we have to many larger companies that already bully us around.

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I have shopped several times in this Walter R Thomas location. They have always been very helpful and diligent to help me find what I as looking for. On our last visit, my husband needed a new wedding band, and the staff was very patient to let him try on as many as he liked. They had a nice selection, and we were very happy with the service we received. The prices are very competitive as well.

4
★★★★☆

I have shopped several times in this Walter R Thomas location. They have always been very helpful and diligent to help me find what I as looking for. On our last visit, my husband needed a new wedding band, and the staff was very patient to let him try on as many as he liked. They had a nice selection, and we were very happy with the service we received. The prices are very competitive as well.

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This store has a wide variety of jewelery. We bought our wedding bands here and they had such a wide selection. Their prices are very comparable too. They offer great cleaning services and the staff is so knowledgable about the merchandise. I don't think anyone could be disappointed with any of their pieces. I have been very happy with mine.

4
★★★★☆

This store has a wide variety of jewelery. We bought our wedding bands here and they had such a wide selection. Their prices are very comparable too. They offer great cleaning services and the staff is so knowledgable about the merchandise. I don't think anyone could be disappointed with any of their pieces. I have been very happy with mine.

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