Pugmire Ford of Cartersville

★☆☆☆☆
  • 352 N. Tennessee St

    Cartersville, GA 30120

    Map & Directions
  • 770-382-5780

About Pugmire Ford of Cartersville

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Used Cars
Details
  • Ford
  • Lincoln-Mercury
Hours
Payment Options
  • Cash
  • Check
  • Financing
1.0 2
Hi! Sign in to let us know how Pugmire Ford of Cartersville was?
Write a Review
.

Monday morning I called to tell them I had an exhaust leak. CO in passenger cabin = dangerous. They told me it could be fixed Wednesday. Wednesday they said they confirmed it was an exhaust leak and could not fix it for a week, because only one employee qualified to fix exhaust, and he was too busy. I needed the truck for out of town trip starting Saturday. Had to cancel 10 days worth of travel plans.

This dealership could have warned me Monday morning that they did not have the manpower to fix this thing Wednesday. They could have called other dealerships to make arrangements to have someone else fix it. They could have squeezed it on for a quick repair. But they refused everything. I begged them to try to fix it the next day, and they laughed at me. Laughed at me.

DO NOT take any vehicle to City Motor's Ford's service department. There are too many good Ford dealerships and less expensive private mechanics close by that take their work seriously, and care about their customers. It is well worth a little extra drive to go elsewhere. BE WARNED.

0
★☆☆☆☆

Monday morning I called to tell them I had an exhaust leak. CO in passenger cabin = dangerous. They told me it could be fixed Wednesday. Wednesday they said they confirmed it was an exhaust leak and could not fix it for a week, because only one employee qualified to fix exhaust, and he was too busy. I needed the truck for out of town trip starting Saturday. Had to cancel 10 days worth of travel plans.

This dealership could have warned me Monday morning that they did not have the manpower to fix this thing Wednesday. They could have called other dealerships to make arrangements to have someone else fix it. They could have squeezed it on for a quick repair. But they refused everything. I begged them to try to fix it the next day, and they laughed at me. Laughed at me.

DO NOT take any vehicle to City Motor's Ford's service department. There are too many good Ford dealerships and less expensive private mechanics close by that take their work seriously, and care about their customers. It is well worth a little extra drive to go elsewhere. BE WARNED.

.

I took my Ford Ranger in because it was acting up, since its almost new, less than 36,000 miles it should be covered under warranty. Three days later and the dealer calls and says the fuel filter is plugged up, I go pick it up, pay $70 for an installed fuel filter and the truck isn't any better. I take it back, it sits for 2 more days they call and say there isn't anything wrong. I take it straight to Jim Tidwell Ford in Kennesaw, they had it for a day, put a new catalytic converter on it and the truck was fine. I am not happy with City Motors.

1
★☆☆☆☆

I took my Ford Ranger in because it was acting up, since its almost new, less than 36,000 miles it should be covered under warranty. Three days later and the dealer calls and says the fuel filter is plugged up, I go pick it up, pay $70 for an installed fuel filter and the truck isn't any better. I take it back, it sits for 2 more days they call and say there isn't anything wrong. I take it straight to Jim Tidwell Ford in Kennesaw, they had it for a day, put a new catalytic converter on it and the truck was fine. I am not happy with City Motors.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Pugmire Ford of Cartersville

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Pugmire Ford of Cartersville, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review