Mister Car Wash

★★★☆☆
  • 575 Ponce De Leon Ave NE

    Atlanta, GA 30308

    Map & Directions
  • 404-876-3232

Automotive

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Mediocre, at best. Thoroughly disappointed with $85 detail job. Estimate was 30 mins, took 3 hours. Inside glass barely clean, back seat still had debris that i could wipe off with my hand. I'm not even sure they shampoo-ed as paid for.

3
★★★★★

Mediocre, at best. Thoroughly disappointed with $85 detail job. Estimate was 30 mins, took 3 hours. Inside glass barely clean, back seat still had debris that i could wipe off with my hand. I'm not even sure they shampoo-ed as paid for.

.

The only reason I gave a full star is due to nothing less being available. I used to bring my car to this location often and they typically did a good job. The last two times I have been regretful in doing so. I thought the first bad experience was a fluke, but it turns out it's just poor service. Both times I paid $40 for the ""super clean"", which is supposed to mean they clean the inside and out. My car still had dust on the dash and the floors were not vacuumed, they also missed several places on the exterior. The old adage you get what you pay for? Not in this case, they don't give you any value for your dollar. POOR POOR POOR, don't take your car to this location!!

0
★☆☆☆☆

The only reason I gave a full star is due to nothing less being available. I used to bring my car to this location often and they typically did a good job. The last two times I have been regretful in doing so. I thought the first bad experience was a fluke, but it turns out it's just poor service. Both times I paid $40 for the ""super clean"", which is supposed to mean they clean the inside and out. My car still had dust on the dash and the floors were not vacuumed, they also missed several places on the exterior. The old adage you get what you pay for? Not in this case, they don't give you any value for your dollar. POOR POOR POOR, don't take your car to this location!!

.

These guys are thieves and stole my childs iPAD during a full detail.

They do not respond with calls and refuse accountability.

I went from a $130 detail that will now cost me $900.

DO NOT GO HERE !!!!!!!!!!!

0
★☆☆☆☆

These guys are thieves and stole my childs iPAD during a full detail.

They do not respond with calls and refuse accountability.

I went from a $130 detail that will now cost me $900.

DO NOT GO HERE !!!!!!!!!!!

.

This place used to be excellent but now it is staffed and managed by the most half-assed individuals I've dealt with in a long time. Yesterday I took 2 vehicles there and $300 dollars later was handed back cars that looked like they hadn't been touched. The kids down the street could have done a better job! I am disgusted with the level of sorriness I experienced here and will never go back. Save your money unless you just want to pay to be angry. P.S.> There should be an option to rate in turds instead of stars. This place is definitely a 5 turd establishment.

0
★☆☆☆☆

This place used to be excellent but now it is staffed and managed by the most half-assed individuals I've dealt with in a long time. Yesterday I took 2 vehicles there and $300 dollars later was handed back cars that looked like they hadn't been touched. The kids down the street could have done a better job! I am disgusted with the level of sorriness I experienced here and will never go back. Save your money unless you just want to pay to be angry. P.S.> There should be an option to rate in turds instead of stars. This place is definitely a 5 turd establishment.

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I took my car in for a Deluxe Buff and Wax. They waxed my car in the sun in over 90 degree heat. The hood, roof and truck of my car looked as if the finish has been taken off. I returned my car and the staff and regional manager told me it was due to over spay of paint (I had my car repainted 3 years ago). I took my car back to the company that painted my car and they could not believe someone would tell me that which was totally untrue. They showed me the reason why my car looked so bad which was due to wax build up from waxing my car in the hot sun. Of course, Cactus wanted even more money to resolve their terrible workmanship. These people are liars, dishonest, rude, discusting and will not stand behind their work. Depending on what I hear from the corporate office, I may be taking them to court. Avoid this place like the plague.

0
★☆☆☆☆

I took my car in for a Deluxe Buff and Wax. They waxed my car in the sun in over 90 degree heat. The hood, roof and truck of my car looked as if the finish has been taken off. I returned my car and the staff and regional manager told me it was due to over spay of paint (I had my car repainted 3 years ago). I took my car back to the company that painted my car and they could not believe someone would tell me that which was totally untrue. They showed me the reason why my car looked so bad which was due to wax build up from waxing my car in the hot sun. Of course, Cactus wanted even more money to resolve their terrible workmanship. These people are liars, dishonest, rude, discusting and will not stand behind their work. Depending on what I hear from the corporate office, I may be taking them to court. Avoid this place like the plague.

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I recently took my car to be washed at Cactus and checked the website for pricing on a wax job. The website had Deluxe Wax Job listed as $55.95 . When I spoke to the attendant that receives your car at Cactus Car Wash, he took my keys and asked me whether I wanted a high speed or low speed wax job. I asked his recommendation and he said a high speed wax job would be better. When I take my ticket, he has charged me $99.95 for a paint corrosion job! I explained to him then that he did not mention there was an up charge or that there was a difference in price. They did offer a discount at the cash register; however, as far as Cactus was concerned I was stuck with that price since I asked for and received a high speed wax job. If you decide to go to Cactus Car Wash, make sure they explain thoroughly their services and ask about the prices because if youre not careful theyll charge you for a more expensive wash and/or wax package than what your really want or need.

0
★☆☆☆☆

I recently took my car to be washed at Cactus and checked the website for pricing on a wax job. The website had Deluxe Wax Job listed as $55.95 . When I spoke to the attendant that receives your car at Cactus Car Wash, he took my keys and asked me whether I wanted a high speed or low speed wax job. I asked his recommendation and he said a high speed wax job would be better. When I take my ticket, he has charged me $99.95 for a paint corrosion job! I explained to him then that he did not mention there was an up charge or that there was a difference in price. They did offer a discount at the cash register; however, as far as Cactus was concerned I was stuck with that price since I asked for and received a high speed wax job. If you decide to go to Cactus Car Wash, make sure they explain thoroughly their services and ask about the prices because if youre not careful theyll charge you for a more expensive wash and/or wax package than what your really want or need.

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I used to religiously go to cactus to get my car washed. Time before last, I got in and they failed to mention that my 'battery had died' just let me get into my car and figure it out for myself.

This time I went for an oil change and wash and got swindled into getting 200 dollars worth of additional services. They made it sound imperative and like I was a bad car owner for not having taken care of these items sooner although just recently had a 2000 dollar overall service to my vehicle. Nervous that if I didn't take their 'advice' I'd hurt my car, so I paid for it.

I called my shop that isn't open on weekends when I went for the oil change who are experts in my make of car. They told me (not knowing I actually bought the services) that both of them should NEVER be done. Now I've called the location as well as corporate 4 times with no answer.

Buyer beware.

0
★☆☆☆☆

I used to religiously go to cactus to get my car washed. Time before last, I got in and they failed to mention that my 'battery had died' just let me get into my car and figure it out for myself.

This time I went for an oil change and wash and got swindled into getting 200 dollars worth of additional services. They made it sound imperative and like I was a bad car owner for not having taken care of these items sooner although just recently had a 2000 dollar overall service to my vehicle. Nervous that if I didn't take their 'advice' I'd hurt my car, so I paid for it.

I called my shop that isn't open on weekends when I went for the oil change who are experts in my make of car. They told me (not knowing I actually bought the services) that both of them should NEVER be done. Now I've called the location as well as corporate 4 times with no answer.

Buyer beware.

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Cactus Car Wash is the best car wash I have ever experienced. Not only do they do a great job every time, but all of their people are very personable and polite and very conscientious about the job they do and about ensuring that nothing happens to your car while it is in their hands. Even on a crowded day like last Sunday, I was able to get in and out in a very short time. Antonio, the General Manager, always makes it a point to be out among his customers talking to them, making sure everything is the way they want it and checking on the work of all his people to be sure they do it they he would want it done for himself. You won't ever find a better car wash or detail shop to take care of your cars.

5
★★★★★

Cactus Car Wash is the best car wash I have ever experienced. Not only do they do a great job every time, but all of their people are very personable and polite and very conscientious about the job they do and about ensuring that nothing happens to your car while it is in their hands. Even on a crowded day like last Sunday, I was able to get in and out in a very short time. Antonio, the General Manager, always makes it a point to be out among his customers talking to them, making sure everything is the way they want it and checking on the work of all his people to be sure they do it they he would want it done for himself. You won't ever find a better car wash or detail shop to take care of your cars.

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.

I love Cactus Car Wash. The first time I ever went there I had a car that I never paid a lot of attention to when they were finished with it, my wheels looked a little shotty, certainly not the way the looked before I went in there but hey the car didn't look the same either. It was a fairly new car that I really just didn't care much about. So how can I sit here and assume that I know all of the details about my car when I never look for them and they are in the business of doing that? they comped me a few washes and detail services for the trouble. This was about 4 years ago and since then I have learned to appreciate the 'details' of my car more so than before and these guys are the only ones that handle my ride. Great people, great atmosphere and awesome customers. I have met dozens of celebrities since going there. This place is truly a landmark in the Atlanta community.

2
★★★★★

I love Cactus Car Wash. The first time I ever went there I had a car that I never paid a lot of attention to when they were finished with it, my wheels looked a little shotty, certainly not the way the looked before I went in there but hey the car didn't look the same either. It was a fairly new car that I really just didn't care much about. So how can I sit here and assume that I know all of the details about my car when I never look for them and they are in the business of doing that? they comped me a few washes and detail services for the trouble. This was about 4 years ago and since then I have learned to appreciate the 'details' of my car more so than before and these guys are the only ones that handle my ride. Great people, great atmosphere and awesome customers. I have met dozens of celebrities since going there. This place is truly a landmark in the Atlanta community.

Pros: Honest, reliable, and fair

Cons: long lines on peak hospitality business days,Thurs-Fri-Sat

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They damaged my car, gave me the run around, finally allowed me to fill out a damage report and promised to review the video in order to investigate my claim. Despite their promises, they never got back to me with the results of the video review and then never returned my phone calls when I tried to follow up. The manager was confrontational and sarcastic. I now go out of my way to warn people away from this business.

0
★☆☆☆☆

They damaged my car, gave me the run around, finally allowed me to fill out a damage report and promised to review the video in order to investigate my claim. Despite their promises, they never got back to me with the results of the video review and then never returned my phone calls when I tried to follow up. The manager was confrontational and sarcastic. I now go out of my way to warn people away from this business.

Cons: damaged car and poor customer service

.

If you don't mind waiting in the summer this spot gets you the most bag for your buck. The finishers always stand by and make sure you are happy and the guy before you pull off "the QA man" is on point. Get the regular joint regarding the price.

2
★★☆☆☆

If you don't mind waiting in the summer this spot gets you the most bag for your buck. The finishers always stand by and make sure you are happy and the guy before you pull off "the QA man" is on point. Get the regular joint regarding the price.

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.

Cactus Car was does a great job. It is really crowded, so you have to go early. They are very nice and if they miss a spot, they will run it back through.

2
★★★★★

Cactus Car was does a great job. It is really crowded, so you have to go early. They are very nice and if they miss a spot, they will run it back through.

.

They damaged my car and have refused to pay for it. The management is very unprofessional and rude. Do NOT take your car here.

0
★☆☆☆☆

They damaged my car and have refused to pay for it. The management is very unprofessional and rude. Do NOT take your car here.

Cons: TERRIBLE STAFF

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I took my car there because they are one of the few places that use a clay bar. I paid 249.95 for the works service which includes according to them ""everything you can do to a car"", such as carpet shampoo, leather conditioning, engine pressure wash, spray paint the fender walls so it looks new, clay bar, compound, wax, and so forth. \r
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I arrived at 11: 55 AM and was told the whole process would take two and a half hours so I left and had something to eat locally and came back around 2:15. By 3:30 they were still working on my car and did not finish until 4:20. As they were making the finishing touches on the car I had noticed something on my rims that looked like wax buildup and that was never there before. They tried using Mothers Wheel Cleaner to remove it and it would not come off. \r
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Finally, a manager (Karl) came by and looked at my wheels and said that the chrome lip on the wheels were etched from the chemical that they used to clean them and that the chemical was probably left on there too long. They finally gave me a card to a wheel man that repairs wheels and said that they would provide free car washes to make up for the accident. I was SO MAD and who are they kidding? They want me to pay out of pocket for their damage and come back so they can do the same again? NO WAY! I took pictures when I arrived home and will turn this into the Triple B (this site will not allow me to put the full spelling or abreviation of it on here). \r
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The wax work they did looked good, but they did NOT remove the pine sap that was on top of my roof. I paid $250 to have them ruin my $2000 Rays wheels. Professional car wash centers should know better than use harsh chemicals on wheels; there is no excuse.

1
★★★☆☆

I took my car there because they are one of the few places that use a clay bar. I paid 249.95 for the works service which includes according to them ""everything you can do to a car"", such as carpet shampoo, leather conditioning, engine pressure wash, spray paint the fender walls so it looks new, clay bar, compound, wax, and so forth. \r
\r
I arrived at 11: 55 AM and was told the whole process would take two and a half hours so I left and had something to eat locally and came back around 2:15. By 3:30 they were still working on my car and did not finish until 4:20. As they were making the finishing touches on the car I had noticed something on my rims that looked like wax buildup and that was never there before. They tried using Mothers Wheel Cleaner to remove it and it would not come off. \r
\r
Finally, a manager (Karl) came by and looked at my wheels and said that the chrome lip on the wheels were etched from the chemical that they used to clean them and that the chemical was probably left on there too long. They finally gave me a card to a wheel man that repairs wheels and said that they would provide free car washes to make up for the accident. I was SO MAD and who are they kidding? They want me to pay out of pocket for their damage and come back so they can do the same again? NO WAY! I took pictures when I arrived home and will turn this into the Triple B (this site will not allow me to put the full spelling or abreviation of it on here). \r
\r
The wax work they did looked good, but they did NOT remove the pine sap that was on top of my roof. I paid $250 to have them ruin my $2000 Rays wheels. Professional car wash centers should know better than use harsh chemicals on wheels; there is no excuse.

Pros: Good wash if you don't have nice wheels.

Cons: Customer Service gets an F-.

.

I had a stain on the carpet that I wanted removed, so I asked whether they could do it. I was assured and reassured that it would be ""no problem."" I did not ask for any other service, and I paid $25 to have the stain ""reduced,"" while it is still obviously there. They were not that busy, so they were either lazy or dishonest, but either way just didn't do what they said they would. They also fail to tell you when your car is ready, which is garbage, and their waiting area is dirty and moderately rundown. I will never go back and I would never send anyone there.

0
★☆☆☆☆

I had a stain on the carpet that I wanted removed, so I asked whether they could do it. I was assured and reassured that it would be ""no problem."" I did not ask for any other service, and I paid $25 to have the stain ""reduced,"" while it is still obviously there. They were not that busy, so they were either lazy or dishonest, but either way just didn't do what they said they would. They also fail to tell you when your car is ready, which is garbage, and their waiting area is dirty and moderately rundown. I will never go back and I would never send anyone there.

Cons: Did not do what was asked of them

.

Though I have never been to this particular Cactus Car Wash, I frequently went to the one on Ponce as it was closer to Emory. I must say, Cactus is probably the nicest car wash I have ever taken my car too. Many rich people and people who love their expensive cars bring them to Cactus because they trust them to give them a nice cleaning without damaging them.

4
★★★★☆

Though I have never been to this particular Cactus Car Wash, I frequently went to the one on Ponce as it was closer to Emory. I must say, Cactus is probably the nicest car wash I have ever taken my car too. Many rich people and people who love their expensive cars bring them to Cactus because they trust them to give them a nice cleaning without damaging them.

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.

I have been using Cactus since it first opened. I have loved their quick service even as the business has grown. Despite the long lines on the weekend, the price and attention to detail is worth it. Most times, I go in and get the earlier bird special so the lines are not as long. I have tried other detailers in the area but no others compare to Cactus!

PROS: Price, Location, Service
CONS: Long lines on the weekend and Friday evening

5
★★★★★

I have been using Cactus since it first opened. I have loved their quick service even as the business has grown. Despite the long lines on the weekend, the price and attention to detail is worth it. Most times, I go in and get the earlier bird special so the lines are not as long. I have tried other detailers in the area but no others compare to Cactus!

PROS: Price, Location, Service
CONS: Long lines on the weekend and Friday evening

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.

Cactus on Ponce is a very, very busy place, especially on weekends. You may want to relax in their comfortable lounge with plenty of magazines and 4 computers with free internet.

Their washes are good and they don't leave any streaks. Prices are average. They also offer oil changes.

PROS: good wash, nice lounge, internet, oil changes
CONS: long waits

4
★★★★☆

Cactus on Ponce is a very, very busy place, especially on weekends. You may want to relax in their comfortable lounge with plenty of magazines and 4 computers with free internet.

Their washes are good and they don't leave any streaks. Prices are average. They also offer oil changes.

PROS: good wash, nice lounge, internet, oil changes
CONS: long waits

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What a nice experience, I could not have asked for a cleaner car or friendlier service! I even had a cappuccino!

2
★★★★★

What a nice experience, I could not have asked for a cleaner car or friendlier service! I even had a cappuccino!

Pros: value, prompt service, clean toilet

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