Ackerman Security

★★★★☆
  • 1346 Oakbrook Dr Suite 175

    Norcross, GA 30093

    Map & Directions
  • 770-552-1111

About Ackerman Security

Categories
  • Security Systems
  • Electronic Control Systems
  • Home Automation Systems
  • Fire Extinguishers
  • Security Services
  • Security Doors
Details
  • Security Guards
  • Install Surveillance Cameras
  • Repair Security Systems
  • Shop Online
Hours
M-Su 24hr
Associations
  • Better Business Bureau
  • CSAA 5-Diamond Monitoring Center
Year Established
  • 1967
Keywords
  • Home Security
  • Home Monitoring
  • Home Automation
  • Video Surveillance
  • Business Security
  • Access Control
Products
  • Smart Locks
  • Wireless Monitoring Systems
  • Video Recording
  • Video Doorbell
  • Indoor Cameras
  • Outdoor Cameras
  • Real-Time Viewing
  • Garage Door Controls
  • Fire & Smoke Detectors
Specialties
  • Business Secutity
  • Residential Security
  • No-Theft Guarentee
  • Seconds Count Guarentee
Payment Options
  • Cash
  • Discover
  • MasterCard
  • Visa
Brands
  • Honeywell
Services
  • Home Security
  • Home Monitoring
  • Home Automation
  • Video Surveillance
  • Business Security
  • Access Control
Languages
  • English

Business Services

Business Services
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My system was recently installed by Ackerman. James came and answered all my questions about it. Kudos to him and Ackerman Security.

2
★★★★★

My system was recently installed by Ackerman. James came and answered all my questions about it. Kudos to him and Ackerman Security.

.

Notice all the headings like... BRIAN for Ackerman was awesome! These are from employee's under a ""suggestion"" from management if they want to keep their jobs. How many honest reviews have you read on the internet that mentions people by name. Makes you wonder why they need the good press... Ignore the reviews that mentions peoples names, and you are left with, well, a bunch of bad reviews. Beware of Ackerman Security. Although they do monitor well, they will try and sell you add-ons at very high prices. For instance, a panel that you can get over the internet for $95.00 they will chard $310, and then $170 per hour to install. Their ""protection plan"" is a joke. Check the fine print.. It does not cover wires or sensors... You wont find that out until you need it. Also want to leave them? You cant because your contract will autorenew, making leaving a costly experience. Check out their competitors, they dont require contracts and charge a lot less.

0
★☆☆☆☆

Notice all the headings like... BRIAN for Ackerman was awesome! These are from employee's under a ""suggestion"" from management if they want to keep their jobs. How many honest reviews have you read on the internet that mentions people by name. Makes you wonder why they need the good press... Ignore the reviews that mentions peoples names, and you are left with, well, a bunch of bad reviews. Beware of Ackerman Security. Although they do monitor well, they will try and sell you add-ons at very high prices. For instance, a panel that you can get over the internet for $95.00 they will chard $310, and then $170 per hour to install. Their ""protection plan"" is a joke. Check the fine print.. It does not cover wires or sensors... You wont find that out until you need it. Also want to leave them? You cant because your contract will autorenew, making leaving a costly experience. Check out their competitors, they dont require contracts and charge a lot less.

.

The technician who came out yesterday was fast, efficient, knowledgeable and friendly. I am already enjoying my Ackerman experience and will certainly refer them to others!

2
★★★★★

The technician who came out yesterday was fast, efficient, knowledgeable and friendly. I am already enjoying my Ackerman experience and will certainly refer them to others!

.

We had J. Thomas from Ackerman Security install our system. His patience, kindness, and considerations were very much appreciated. True professional!

5
★★★★★

We had J. Thomas from Ackerman Security install our system. His patience, kindness, and considerations were very much appreciated. True professional!

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.

I am always quick to speak up in complaint when I think a company has not lived up to its potential in serving the customer. I realized I should be just as quick to recognize and applaud a company who gives us exemplary service. Both Gloria and Greg at Ackerman Security have the knowledge, experience, and desire to provide excellent service. When I call Gloria, she responds quickly, identifies the problem, and in most cases proceeds to solve it herself. If not, she forwards my concerns appropriately and consistently follows up. Gloria is always prompt in returning her calls. On technical issues she often amazes me with her knowledge. I very much appreciate those times when I am not so right (i.e., wrong), she has never been anything but courteous.

We have worked with Greg since our first system was installed. His technical expertise is without question. In those instances where my request is ??out of the box,? Greg always gives it thoughtful consideration and comes up with a workable solution. He has often made suggestions for improvement to our system.

Both of these people at Ackerman are fantastic and I know that good employees can only thrive with supportive management.

5
★★★★★

I am always quick to speak up in complaint when I think a company has not lived up to its potential in serving the customer. I realized I should be just as quick to recognize and applaud a company who gives us exemplary service. Both Gloria and Greg at Ackerman Security have the knowledge, experience, and desire to provide excellent service. When I call Gloria, she responds quickly, identifies the problem, and in most cases proceeds to solve it herself. If not, she forwards my concerns appropriately and consistently follows up. Gloria is always prompt in returning her calls. On technical issues she often amazes me with her knowledge. I very much appreciate those times when I am not so right (i.e., wrong), she has never been anything but courteous.

We have worked with Greg since our first system was installed. His technical expertise is without question. In those instances where my request is ??out of the box,? Greg always gives it thoughtful consideration and comes up with a workable solution. He has often made suggestions for improvement to our system.

Both of these people at Ackerman are fantastic and I know that good employees can only thrive with supportive management.

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.

We recently sought a home security system with a new installation and chose Ackerman Security over Linder Security. This 100% due to Ackerman?s tech, Ken?s, professionalism, product knowledge and ability to listen to customer needs. The difference between Ken and the Linder representative was dramatic. Ken identified our needs, explained the benefits, and helped us understand the system. The Linder rep didn?t fully understand his products, wanted to sell us something we didn?t want and took a week to get back to us with his proposal. Ackerman was an easy choice, and we?re glad we made it!

2
★★★★★

We recently sought a home security system with a new installation and chose Ackerman Security over Linder Security. This 100% due to Ackerman?s tech, Ken?s, professionalism, product knowledge and ability to listen to customer needs. The difference between Ken and the Linder representative was dramatic. Ken identified our needs, explained the benefits, and helped us understand the system. The Linder rep didn?t fully understand his products, wanted to sell us something we didn?t want and took a week to get back to us with his proposal. Ackerman was an easy choice, and we?re glad we made it!

.

I am so grateful for Ackerman. I had to make some changes to my account and they were great. The man I spoke with on the phone demonstrated superb professionalism, especially with the exhausting matter I??m currently experiencing. What exceptional customer service!!

5
★★★★★

I am so grateful for Ackerman. I had to make some changes to my account and they were great. The man I spoke with on the phone demonstrated superb professionalism, especially with the exhausting matter I??m currently experiencing. What exceptional customer service!!

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Message from Ackerman Security

When a company is constantly the first in an industry, leading the way at introducing new services, it shows understanding and vision. Wireless monitoring is now also used for homes/businessβ?? with no land line or VOIP type digital phone service. This is the position Ackerman Security Systems has established in our security market.

More about Ackerman Security

Residential, Small Business, and Commercial Security Systems. Alarm Monitoring.

 

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