Warner Robins Wrecker & Towing

★★★★☆
  • 640 Elberta Rd

    Warner Robins, GA 31093

    Map & Directions
  • 478-922-1172

Transportation & Storage

Transportation & Storage
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Warner Robins Towing is absolutely terrible. We called them about moving a playhouse. We scheduled pickup, waiting out IN THE RAIN for them to come for hours. They never showed. We called back to reschedule, spoke with Joel who was very apologetic and said that we should get a discount for waiting for so long and no one ever coming. They gave us a quote of $150 maximum to move the play house. Joel and David reassured us many times it would not exceed $150. We rescheduled for today. The driver showed up on time, did a great job moving it. When he got it to our house, he called the job into David (who has previously quoted us no more than $150) told him that the job was to be $200. We called David and asked what has happened. The job went smoothly, there was NO trouble at all in getting the playhouse or dropping it off. I didn't understand why it was more. We asked David and he was extremely rude. He told us he never quoted us that price at all. We were not happy about being lied to, we verified the price many
times over the last two weeks. David said, he didn't care, he didn't need our business. The driver was very apologetic as well and said that he has dealt with this many times since he has been employed there. He said that David quotes one price and then jacks it up when the work is done. It's not about the $50 extra dollars. It's about customer service. You just don't do that to people. I will never use them again. I should have just gone with Bowtie Towing.

1
★☆☆☆☆

Warner Robins Towing is absolutely terrible. We called them about moving a playhouse. We scheduled pickup, waiting out IN THE RAIN for them to come for hours. They never showed. We called back to reschedule, spoke with Joel who was very apologetic and said that we should get a discount for waiting for so long and no one ever coming. They gave us a quote of $150 maximum to move the play house. Joel and David reassured us many times it would not exceed $150. We rescheduled for today. The driver showed up on time, did a great job moving it. When he got it to our house, he called the job into David (who has previously quoted us no more than $150) told him that the job was to be $200. We called David and asked what has happened. The job went smoothly, there was NO trouble at all in getting the playhouse or dropping it off. I didn't understand why it was more. We asked David and he was extremely rude. He told us he never quoted us that price at all. We were not happy about being lied to, we verified the price many
times over the last two weeks. David said, he didn't care, he didn't need our business. The driver was very apologetic as well and said that he has dealt with this many times since he has been employed there. He said that David quotes one price and then jacks it up when the work is done. It's not about the $50 extra dollars. It's about customer service. You just don't do that to people. I will never use them again. I should have just gone with Bowtie Towing.

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Warner Robins Wrecker service is beyond awesome! They towed my car 5 yrs ago and had an on site mechanic to fix it way less than the dealership! Then today, I had to call again. Promised within 45 min and they were here in 10! Great service, pleasant to work with, will use them again as needed! AAA & WR Wrecker, A++++ Beyond service.

5
★★★★★

Warner Robins Wrecker service is beyond awesome! They towed my car 5 yrs ago and had an on site mechanic to fix it way less than the dealership! Then today, I had to call again. Promised within 45 min and they were here in 10! Great service, pleasant to work with, will use them again as needed! AAA & WR Wrecker, A++++ Beyond service.

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I have used Warner Robins Towing several times now, and have always been pleased wit hthe service received. When my wife recently had an accident, I allowed the Sheriff's Dept. to use the 'tow contractor on call'...what a mistake that was. I have learned my lesson and will always insist on Warner Robins Towing for my towing needs......They are the best and are very easy to deal with,,,,,,

5
★★★★★

I have used Warner Robins Towing several times now, and have always been pleased wit hthe service received. When my wife recently had an accident, I allowed the Sheriff's Dept. to use the 'tow contractor on call'...what a mistake that was. I have learned my lesson and will always insist on Warner Robins Towing for my towing needs......They are the best and are very easy to deal with,,,,,,

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